Help Desk Tech

4 weeks ago

Annapolis Junction, United States General Dynamics Information Technology Full time

Type of Requisition:

Regular

Clearance Level Must Currently Possess:

Top Secret/SCI

Clearance Level Must Be Able to Obtain:

Top Secret SCI + Polygraph

Suitability:

Polygraph

Public Trust/Other Required:

None

Job Family:

Help Desk

Job Qualifications:

Skills:

Customer Service, Technical Support, Troubleshooting

Certifications:

Security+, CE - CompTIA-Security+ CE

Experience:

1 + years of related experience

US Citizenship Required:

Yes

Job Description:

Help Desk Technician III

Transform technology into opportunity as a Help Desk Technician II with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate.

At GDIT, people are our differentiator. As a Help Desk Technician II you will help ensure today is safe and tomorrow is smarter.

HOW A HELP DESK TECHNICIAN II WILL MAKE AN IMPACT
● Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software

WHAT YOU’LL NEED TO SUCCEED:
● Education: High School Diploma/GED
● Required Experience: 2+ years of related experience

GDIT IS YOUR PLACE:
● 401K with company match
● Comprehensive health and wellness packages
● Internal mobility team dedicated to helping you own your career
● Professional growth opportunities including paid education and certifications
● Cutting-edge technology you can learn from
 

The likely hourly rate for this position is between $25.75 - $34.83. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours:

40

Travel Required:

None

Telecommuting Options:

Onsite

Work Location:

USA MD Annapolis Junction

Additional Work Locations:

Total Rewards at GDIT:

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

We connect people with the most impactful client missions, creating an unparalleled work experience that allows them to see their impact every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation’s most sensitive systems, to enabling digital transformation and cloud adoption, our people are the ones who make change real.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.

  • Help Desk Specialist

    1 day ago

    Annapolis Junction, United States Interclypse Full time

    Job Type Full-time Description Welcome to Interclypse, where innovation meets passion. Every team member is a vital piece of our success story. We are not just a company, but a dynamic community driven by the shared vision of redefining excellence. At Interclypse, you will find more than a career - you will discover a vibrant ecosystem where your talents are...

  • Help Desk Technician

    19 hours ago

    Annapolis Junction, United States General Dynamics Information Technology Full time

    Type of Requisition:RegularClearance Level Must Currently Possess:Top Secret/SCIClearance Level Must Be Able to Obtain:Top Secret SCI + PolygraphPublic Trust/Other Required:NoneJob Family:Help DeskJob Qualifications:Skills:Communication, Help Desk Support, Information Technology (IT)Certifications:NoneExperience:4 + years of related experienceUS Citizenship...

  • Help Desk IV

    4 weeks ago

    Annapolis Junction, United States General Dynamics Information Technology Full time

    Type of Requisition:RegularClearance Level Must Currently Possess:Top Secret/SCIClearance Level Must Be Able to Obtain:Top Secret SCI + PolygraphSuitability:Public Trust/Other Required:NoneJob Family:Help DeskJob Qualifications:Skills:Communication, Help Desk Support, Information Technology (IT)Certifications:CompTIA - Security+ CE - CompTIAExperience:4 +...

  • Help Desk IV

    3 weeks ago

    Annapolis Junction, United States General Dynamics Information Technology Full time

    Type of Requisition:RegularClearance Level Must Currently Possess:Top Secret/SCIClearance Level Must Be Able to Obtain:Top Secret SCI + PolygraphPublic Trust/Other Required:NoneJob Family:Help DeskJob Qualifications:Skills:Communication, Help Desk Support, Information Technology (IT)Certifications:CompTIA - Security+ CE - CompTIAExperience:4 + years of...

  • Help Desk Technician

    3 weeks ago

    Annapolis Junction, United States General Dynamics Information Technology Full time

    Type of Requisition:RegularClearance Level Must Currently Possess:Top Secret/SCIClearance Level Must Be Able to Obtain:Top Secret/SCIPublic Trust/Other Required:NoneJob Family:Help DeskJob Qualifications:Skills:Customer Service, Technical Support, TroubleshootingCertifications:Security+, CE - CompTIA Security+ CEExperience:2 + years of related experienceUS...

  • Help Desk Technician

    4 weeks ago

    Annapolis Junction, United States General Dynamics Information Technology Full time

    Type of Requisition:RegularClearance Level Must Currently Possess:Top Secret/SCIClearance Level Must Be Able to Obtain:Top Secret/SCISuitability:Public Trust/Other Required:NoneJob Family:Help DeskJob Qualifications:Skills:Customer Service, Technical Support, TroubleshootingCertifications:Security+, CE - CompTIA Security+ CEExperience:2 + years of related...

  • Service Desk Tech

    3 months ago

    Grand Junction, United States SNI Technology Full time

    Job Details Title: Service Desk Tech L2 Location: Colorado - Grand Junction, Durango area Pay Rate: $24 to $26.50 per hour JOB SUMMARY : The Service Desk Technician - Level II role is to ensure proper computer operation and maintenance so that end users can accomplish business tasks. The role's primary focus is on deploying, maintaining, and servicing...

  • Help Desk Technician

    19 hours ago

    Annapolis Junction, United States General Dynamics Information Technology Full time

    Type of Requisition:RegularClearance Level Must Currently Possess:Top Secret/SCIClearance Level Must Be Able to Obtain:Top Secret SCI + PolygraphPublic Trust/Other Required:NoneJob Family:Help DeskJob Qualifications:Skills:Remote Support, Technical Support, TroubleshootingCertifications:NoneExperience:1 + years of related experienceUS Citizenship...

  • Tier 2 Help Desk GW

    2 months ago

    Annapolis Junction, United States EMTAK LLC Full time

    The Tier 2 Help Desk shall have the following responsibilities:● Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software● May coach and provide guidance to less-experienced professionals● Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions● Provides...

  • Help Desk Specialist

    6 months ago

    Annapolis, United States Interclypse Full time

    Job Type Full-time Description Welcome to Interclypse, where innovation meets passion. Every team member is a vital piece of our success story. We are not just a company, but a dynamic community driven by the shared vision of redefining excellence. At Interclypse, you will find more than a career - you will discover a vibrant ecosystem where your talents are...

  • Help Desk Technician

    1 day ago

    USA MD Annapolis Junction, United States General Dynamics Information Technology Full time

    Type of Requisition:RegularClearance Level Must Currently Possess:Top Secret/SCIClearance Level Must Be Able to Obtain:Top Secret SCI + PolygraphPublic Trust/Other Required:NoneJob Family:Help DeskJob Qualifications:Skills:Communication, Help Desk Support, Information Technology (IT)Certifications:NoneExperience:4 + years of related experienceUS Citizenship...

  • Help Desk Technician Level I

    4 weeks ago

    Annapolis Junction, United States General Dynamics Information Technology Full time

    Type of Requisition:RegularClearance Level Must Currently Possess:Top Secret/SCIClearance Level Must Be Able to Obtain:Top Secret SCI + PolygraphSuitability:Public Trust/Other Required:NoneJob Family:Help DeskJob Qualifications:Skills:Remote Support, Technical Support, TroubleshootingCertifications:Security+, CE - CompTIA Security+ CEExperience:1 + years of...

  • Help Desk Technician Level I

    3 weeks ago

    Annapolis Junction, United States General Dynamics Information Technology Full time

    Type of Requisition:RegularClearance Level Must Currently Possess:Top Secret/SCIClearance Level Must Be Able to Obtain:Top Secret SCI + PolygraphPublic Trust/Other Required:NoneJob Family:Help DeskJob Qualifications:Skills:Remote Support, Technical Support, TroubleshootingCertifications:Security+, CE - CompTIA Security+ CEExperience:1 + years of related...

  • Help Desk Technician

    1 day ago

    USA MD Annapolis Junction, United States General Dynamics Information Technology Full time

    Type of Requisition:RegularClearance Level Must Currently Possess:Top Secret/SCIClearance Level Must Be Able to Obtain:Top Secret/SCIPublic Trust/Other Required:NoneJob Family:Help DeskJob Qualifications:Skills:Customer Service, Technical Support, TroubleshootingCertifications:Security+, CE - CompTIA Security+ CEExperience:2 + years of related experienceUS...

  • Service Desk Technician

    2 months ago

    Annapolis, United States Tech Tammina Full time

    Job Title: Service Desk Technician II (level 2) Location: Annapolis, MD (Hybrid) This position involves providing technical support and service to the client community and stakeholders, primarily related to desktop and laptop hardware, software, peripherals, network connectivity, and meeting room technology. The role also includes responsibilities such as...

  • Service Desk Technician

    1 month ago

    Grand Junction, Colorado, United States SNI Technology Full time

    Job Title: Service Desk Tech Job Summary: As a Service Desk Technician at SNI Technology, you will be responsible for ensuring the proper operation and maintenance of computer systems to enable end-users to accomplish business tasks. Your primary focus will be on deploying, maintaining, and servicing Retail IT equipment, including troubleshooting and...

  • System Administrator L1 ILMR

    2 months ago

    Annapolis Junction, United States EMTAK LLC Full time

    The ideal candidate for this Level 1 System Administrator role will have the following skills: -Windows -DTA Certification -Able to work in a Manufacturing Environment.The Level 1 System Administrator (SA) shall possess the following capabilities:-Provide support for implementation, troubleshooting and maintenance of IT systems-Provide Tier 1 (Help Desk)...

  • SA-1 System Administrator Level 1

    6 days ago

    Annapolis Junction, United States 1 Accord Consulting LLC Full time

    Job DescriptionJob Description1 Accord Consulting, LLC is a growing information and technology business founded on the basic principle of delivering customer mission success, while providing flexibility to maintain a work life balance. We hire the best, most driven, and talented people to help us support all our customers. With certified experts consulting...

  • System Administrator I

    6 months ago

    Annapolis Junction, United States GDIT Full time

    Job Description: Provides support for implementation, troubleshooting and maintenance of information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices,...

  • Customer Support Specialist

    3 weeks ago

    Annapolis Junction, United States Columbia Technology Partners Full time

    Description: Primary responsibility is to provide first contact resolution for Tier 1 (Service Desk) and Tier 2 (Escalation) support via the telephone, email and chat. Provide a high-level of customer service and support to ensure each customer feels they are getting the attention they need and the IT support for problem resolution. Responsible for...