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IT Service Operations Technician

2 months ago

Tallahassee, United States Experis Full time

IT Technician

Our Direct client located at Tallahassee, Fl is seeking a Skilled and Hardworking IT Technician to join their team. This role is initially 5 months contract and after that client will hire fulltime. So dont wait, Apply today ..

Job Title:           IT Technician
Location:          Tallahassee, FL
Duration:          5+ months contract with high potential convert to fulltime
RATE:               $27/hr (W2 only)

Require:
Understanding of Service Levels and KPIs (Key performance Indicators). 
Installing and setting up computer systems or software. 
ITSM processes. Installing and setting up computer systems or software.
Respond to and support level II events related to system and hardware failures.
Level II troubleshooting for software and hardware.
Able to configure and manage systems access using system interfaces and tools.
4+ years in a multi-role environment (Deskside, telephone, digital) Service Desk Environment.
Experience setting up equipment, understanding of hardware, and experience with account provisioning. 
IT Support: Respond to and fulfill service desk requests originating from all channels (Calls/ServiceDesk/Instant Message/Email/Text) within the Service Levels. 
Perform New Hire Configuration, Catastrophe Adjuster support, setup, onboarding, access management, software installation/configuration/removal and asset management.

Why should you choose Experis?

Medical, Dental, Vision, 401k
Weekly pay with direct deposit
Consultant Care support
Free Training to upgrade your skills
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