Technical Business Analyst

3 months ago


Philadelphia, United States NTT DATA Full time
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Technical Business Analyst (P&C Insurance) - Onsite Hybrid to join our team in Philadelphia, Pennsylvania (US-PA), United States (US).

We are seeking a Techno Functional Business Analyst with experience in Insurance policy domain.

Job Responsibilities Include:
  • Responds to production support issues by performing initial triage and analysis, providing end user support including documenting workarounds and, if necessary, escalating to IT and notifying impacted parties.
  • Investigates and uses data analytics to determine how solutions or processes are performing after deployment and recommends improvements to support change management or maximize efficiencies as applicable.
  • Lead review sessions for completed business/functional requirements with key business users focused on gaining consensus and final business approval.
    Mentors other Business Analysts, assisting in supporting consistent business analysis practices across all projects and lines of business.
  • Provide support in diagnosing and resolving configuration-related issues during the testing phase, ensuring defects are accurately identified, documented, and effectively addressed.
  • Work closely on system integration efforts, defining the specifications for how the system should interface with other platforms to ensure seamless interoperability.
  • Collaborate with technical teams to translate business requirements into detailed technical specifications, ensuring developers have a clear understanding of the necessary customizations and configurations.
  • Configuration of the application to support client requirements, with minimum support.


Basic Qualifications:
  • Total Experience of 8 years + in IT Industry
  • At least 4 years of experience as Business Analyst
  • At least 3 years of experience with Property & Casualty Insurance Domain.
  • At least 3 years of experience with any Insurance Policy Administration products.


Additional Skills:
  • The ideal candidate will have a strong understanding of insurance principles & practices, with the ability to analyze & interpret policy data to ensure accuracy. Knowledge in insurance rating systems and policy administration systems is highly desirable.
  • Strong technology experience with policy administration solutions. Experience with Guidewire or DuckCreek or Majesco or Oneshield or any Property & Casualty Policy Administration Systems.
  • Bachelor's degree in computer science, Information Technology, or a related field


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About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

NTT DATA is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.

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