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Bilingual Administrative Assistant
1 month ago
Must be Bilingual- Spanish and English
Full time- 2 month assignment
$20 an hour 8am-5pm
Must have a valid CA Drivers License and proof of Insurance.
Must be able to work on Watsonville CA & Santa Cruz CA.
JOB RESPONSIBILITIES:
Conducts face-to-face outreach and enrollment broker services to beneficiaries in a group
and individual presentations.
Assists other Enrollment Service Representatives with daily management duties.
Maintains positive relationships with the county staff, community groups.
Performs data entry for enrollment/disenrollment's, as needed.
Transmits enrollments/disenrollment data to central processing facility operations in accordance with procedures.
Documents daily activity accurately in Customer Relationship Management Database
Reviews knowledge base content for accuracy and makes recommendations for improvement.
Reports observed quality problems and deficiencies in a timely manner.
Makes recommendations to management for improving the quality and efficiency of work.
Meets Production and Quality Assistance goals as defined for this position.
Ability to work any and all assigned offices as directed by management.
Ability to attend and promote the program during community events and health fairs as needed.
ESSENTIAL PHYSICAL AND MENTAL FUNCTIONS:
1. Must be able to remain in a stationary position for an extended period of time.
2. Occasionally lifts, carries, or otherwise moves items weighing up to 25 pounds.