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Account Service Analyst
2 months ago
Job Title: Account Service Analyst
Location: Greenville, NC
Pay Range: $20
Role and Responsibilities:
1. Maintain a working knowledge of established departmental policies and procedures, mainframe system applications, and corporate bank policies as they pertain to job assignments.
2. Respond in a timely manner and effectively process basic to moderate requests, inquiries and proposals received from both external and internal clients. Escalates unresolved or unusual issues as needed to senior staff members or management for guidance and resolution.
3. Document and communicate efforts accordingly with business centers, collections, and management associates.
4. Review assigned reports and work queues to provide optimal customer service and reduce risk exposure.
5. Timely and accurately review, approve, process and apply payments, transactions, corrections, and fees in accordance with business policies.
6. Use multiple systems, recording information, importing/entering data, and maintaining records using considerable knowledge of department policy and procedures.
Required:
• Some prior office administration strongly preferred
• Some financial services or banking experience preferred
• Accounts Receivables or Accounting experience
• Microsoft Suite/Microsoft Office/Excel
• Strong communication skills
• Strong time management skills
• Strong attention to detail
• Process oriented
• Able to multi-task effectively and efficiently
Nice to have:
• Accounting experience
• Prior financial operations experience
• Basic understanding of loan process, contracts, etc.
•Advanced Excel experience
If this is a role that interests you and you’d like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you
About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells
ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.
