Guest Service Supervisor

1 month ago

Marion, United States Drury Hotels Full time
Pay is $17.89 per hour Quarterly Bonus

Property Location:

2706 West DeYoung - Marion, Illinois 62959

You belong at Drury Hotels.

Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow.

WHAT YOU CAN EXPECT FROM US


So. Much. More.


Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are ... and well compensated for all you accomplish.

  • Incentives - Quarterly bonuses up to $3200/year (we succeed together) based on hotel results
  • Work-life-balance – Flexible scheduling, paid time off, hotel discounts and free room nights
  • Career growth - Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year
  • Health and well-being - Medical, dental, vision, prescription, life, disability and Team Member Assistance Program
  • Retirement - Company-matched 401(k)
  • Award-winning - Ranked among Forbes' Best Midsize Employers (2024)

BASIC FUNCTION & JOB DUTIES:

Under general supervision, assists management team with supervising the front desk / guest service positions of the hotel.

Ensures Drury Hotels’ policies and procedures are consistently communicated and followed at all times.  Always maintains a high standard of integrity, provides motivation and demonstrates positive leadership characteristics which inspire team members to exceed expectations through superior customer service standards.  Assists with training guest service team members.

Ensures an exceptional guest experience by providing courteous, efficient, friendly service to all guests and potential guests in a professional manner.  Responds promptly and efficiently to inquiries, requests and complaints with a +1 Service Attitude. Contributes to maintaining a positive work environment at all times for our diverse team and guests.

GENERAL KNOWLEDGE, SKILL AND ABILITY:

Requires ability to give and take written and oral direction. Requires the ability to communicate clearly in English to relate to guests and team members. Requires thorough knowledge of Drury Hotels’ policies and procedures. Requires ability to train, motivate and inspire team members to perform at and above Company expectations. Requires thorough knowledge of marketing and sales programs. Performs duties of guest service agent, night audit or other positions as needed.  Requires ability to handle money, make change and utilize office machines in normal day-to-day activities. Monitors hotel facilities and team member work habits to ensure a safe / secure environment for team members and guests; observes and corrects unsafe conditions.  Requires ability to give attention to detail. May require some travel.

Rise. Shine. Work Happy.Hiring Immediately

  • Guest Service Supervisor

    3 weeks ago

    Marion, United States Drury Hotels Full time

    Pay is $17.89 per hour! Quarterly Bonus!Property Location:2706 WestDeYoung - Marion, Illinois 62959Youbelong at Drury Hotels.Getting a job is just thebeginning. Finding a place where you belong is what truly matters.Who you are and what you do makes a difference at Drury Hotels.There's a place for you here today andtomorrow.WHAT YOU CANEXPECT FROM USSo.Much....

  • Guest Service Agent

    2 months ago

    Marion, United States Drury Hotels Company, LLC Full time

    Pay is $15.62 per hour! Quarterly Bonus! 90-Day Raise! Family-Sized Benefits! Property Location: 2706 West DeYoung - Marion, Illinois 62959 You belong at Drury Hotels. Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today...

  • Guest Service Agent

    1 month ago

    Marion, United States Drury Hotels Full time

    Pay is $15.62 per hour! Quarterly Bonus! 90-Day Raise! Family-Sized Benefits! Property Location: 2706 West DeYoung - Marion, Illinois 62959 You belong at Drury Hotels. Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today...

  • Guest Service Manager

    1 month ago

    Marion, United States Kinseth Hospitality Company Full time

    Great oppurtunity to grow in hospitality! Previous hotel experience encouraged to apply. What we offer: Competitive starting wages Health, Dental, Vision and other benefits available after 60 days DailyPay 401k Paid Training Paid PTO Referral program Discounts at all Kinseth Hotel Corporation hotels and restaurants SUMMARY Coordinates front desk...

  • Guest Service Supervisor

    1 month ago

    2706 West DeYoung, Marion, IL 62959, United States Drury Hotels Full time

    Pay is $17.89 per hour! Quarterly Bonus!Property Location:2706 West DeYoung - Marion, Illinois 62959You belong at Drury Hotels.Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow.WHAT YOU CAN EXPECT FROM...

  • Front of House Supervisor

    1 week ago

    Marion, Illinois, United States Chipotle Full time

    At Chipotle, we're always looking for exceptional individuals to join our team as Front of House Supervisors. In this role, you'll have the opportunity to develop your leadership skills and contribute to the success of our restaurant.About the RoleWe are seeking a qualified candidate who is passionate about delivering exceptional customer service and...

  • Licensed Clinician Supervisor for Children Services

    1 week ago

    Marion, United States A Caring Alternative Full time

    Location:  Marion, NCType: Full timeCategory: Supervisory Team LeadWe offer a $5,000 sign on bonus with this position!Must be an LCSW/LCSWA, LCMHC/LCMHCA or LMFT/LMFTA  A Caring Alternative, LLC (ACA) is a well-established comprehensive care agency providing behavioral health and substance use disorder services to adults, adolescents, and children in...

  • Janitorial Supervisor

    6 months ago

    Marion, United States Vonachen Group Full time

    Overview About Vonachen Group Vonachen Group is a full-service facility maintenance leader providing janitorial, healthcare, material handling, and logistics support services. Established in 1968, we are four generations strong and one of the fastest growing building service contractors in the industry. We believe in delivering quality work, honoring...

  • To Go Service Expert

    1 week ago

    Marion, Illinois, United States Red Lobster Full time

    Red Lobster seeks an experienced To Go Service Expert to enhance our guests' takeout experience. As a key member of our team, you will be responsible for providing exceptional service by offering personalized food and drink suggestions; taking accurate orders with attention to detail; assembling prepared food and drink orders; managing transactions...

  • MAINTENANCE SUPERVISOR

    7 days ago

    Marion, United States The Judge Group Full time

    Our client is currently looking for a Maintenance Supervisor in Northern Indiana. Key Responsibilities:Maintain high standards for our bakery products by adhering to Good Manufacturing Practices (GMPs), Food Safety, Quality Standards, and other company policies.Complete accurate and legible documentation. Follow Standard Operating Procedures (SOPs) and...

  • Customer Service Representative

    4 days ago

    Marion, Ohio, United States KFC Full time

    Job DescriptionAs a Team Member at KFC, you'll:Prepare and serve hot & fresh meals to our guests with accuracy and efficiency.Provide top-notch customer experience through friendly interactions and a commitment to cleanliness.You will contribute to a positive and collaborative family environment. Our team is the heart of our restaurant, and we're looking for...

  • Benefit Programs Supervisor

    6 months ago

    Marion, United States Commonwealth of Virginia Full time

    Hiring Range: 39,948 to 44,948 Full Time or Part Time: Full Time Title Description- This is the supervisory level in the occupational group. Employees supervise Specialists who determine eligibility for government assistance programs and a variety of other staff. Employees train, lead, and develop staff and monitor case management services. The...

  • Service Ambassador

    3 days ago

    Marion, Arkansas, United States Sonic Drive-In Full time

    About Sonic Drive-In">Sonic Drive-In is a dynamic fast-food chain that prioritizes delivering exceptional guest experiences.

  • Food Service Capt. MUST Be Flexible

    2 weeks ago

    Marion, United States Circle K Full time

    Circle K - 209 W 38th Street [Restaurant Associate / Team Member] As a Food Service Worker at Circle K, you'll: Provide excellent guest service in a fast and friendly manner; Maintain a clean restaurant environment by cleaning and perform general housekeeping duties; Prepare and serve food in accordance with all brand, company, and health department...

  • Sales Associate

    2 months ago

    Marion, United States Spirit Halloween Full time

    Spirit Halloween - 3000 West Deyoung Street [Sales Associate / Team Member] As a Sales Associate at Spirit Halloween, you'll: Acknowledge all guests through a greeting, smile or eye contact regardless of the task at hand; Demonstrate knowledge of store products and use this knowledge to build sales; Practice suggestive selling; Assist in merchandising the...

  • Sales Associate

    2 months ago

    Marion, United States Spirit Halloween Full time

    Spirit Halloween - 1081 Mount Vernon Ave [Sales Associate / Team Member] As a Sales Associate at Spirit Halloween, you'll: Acknowledge all guests through a greeting, smile or eye contact regardless of the task at hand; Demonstrate knowledge of store products and use this knowledge to build sales; Practice suggestive selling; Assist in merchandising the store...

  • Customer Service Ambassador

    1 week ago

    Marion, Ohio, United States Destination Pet LLC Full time

    Job OverviewWe are seeking a highly motivated Customer Service Representative to join our team at Pet Palace - West Chester Center.Main Responsibilities:Supports the Mission, Vision, and Values of Destination Pet.Sells services and products to prospective customers.Tours clients and visitors through the facility.Answers phone calls and provides information...

  • Nurse Supervisor

    3 months ago

    Marion, United States Encompass Health Full time

    $10,000 sign on bonus for Nights More personalized patient care More professional impact BE THE CONNECTION.In your role as nurse supervisor, you'll be the connection between more personal, exceptional care and the positive effect it has on patients. Take this chance to have an impact on each patient in a more profound way during their stay with us. Make the...

  • Restaurant Cook

    8 months ago

    Marion, United States Huddle House Full time

    HUDDLE HOUSE is a unique member of the communities it serves. The bonds created between our team members and our customers are unlike those seen in most other chain restaurants. Our Company Purpose reflects this unique element of the Huddle House dining experience: Bringing Friends and Families Together over Delicious Food Served from the Heart At Huddle...

  • Restaurant Server

    6 months ago

    Marion, United States Huddle House Full time

    HUDDLE HOUSE is a unique member of the communities it serves. The bonds created between our team members and our customers are unlike those seen in most other chain restaurants. Our Company Purpose reflects this unique element of the Huddle House dining experience: Bringing Friends and Families Together over Delicious Food Served from the Heart At Huddle...