Security Operations Center

1 month ago

Cambridge, United States Securitas Inc. Full time
Securitas Security Services USA Inc.

JOB SPECS:

  • Job Title: Security Operations Center
  • Wage: $21/hr
  • Location: Cambridge, MA


OVERVIEW:

Our SOC Operator positions are highly sought after. If you have experience in roles like Call Center Representative, Dispatch or Camera Monitoring this is a great fit for you; if not, this is an exciting introduction to a career in the security industry.

The Security Command Center Operator should have a minimum of 1(+) years security experience and have a strong knowledge of various security software programs. A working knowledge of Alarm / CCTV systems is a plus Excellent communication skills, data entry and the ability to effectively perform in a TEAM environment is critical in this role.

Job Requirements:

  • Alarm Management: Monitoring and dispatching security for alarms
  • Handling access requests and ensuring all procedures are properly followed
  • Providing excellent customer service via phone and email
  • Dispatching first responders and/or HAZMAT teams to incidents
  • Situational Awareness: Monitoring global events and how they may affect our employees, assets, and product shipments
  • Real time monitoring of client ground shipments in the US
  • Sending out Event notifications to department management
  • Creating Security Briefings for high level events
  • Assisting with security investigations as required/completing incident report


ENHANCED BENEFITS

  • Competitive Wages
  • Medical Insurance (Anthem), Dental Insurance (Aetna) & Vision Insurance (VSP)
  • 401k with Employer Matching
  • Paid Life Insurance
  • Paid Time Off
  • Paid Uniforms
  • Paid Training Upon Hire and Throughout Career
  • Sons and Daughters Scholarship Program
  • Specialized Programs for Continued Education for Security Officers
  • Specialized Programs to Assist in Healthy Lifestyle and Financial Wellness
  • Employee Assistance Programs (EAP)
  • Employee Discount Programs (Vehicles, Cell Phone, Cable, Appliances, Theme Park Tickets, etc.)


MINIMUM QUALIFICATIONS(Additional qualifications may be specified and receive preference, depending upon the nature of the position.)

  • At least 18 years of age
  • Reliable means of communication and transportation
  • Legal right to work in the United States
  • Ability to effectively speak, read and write English
  • High school diploma or G.E.D.
  • Willingness to participate in the company's stringent pre-employment screening process


Securitas is an Equal Opportunity Employer (EOE) - M/F/Vet/Disabilities

#MetroBoston

About Us

Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we're looking for you to join the Securitas team.

About the Team

Our Company Mission:

Securitas' mission is to protect homes, workplaces, and communities by providing the security services they need to protect their assets, safeguard their people, and maintain their ability to generate profits.

Our Values:

Securitas' core values - Integrity, Vigilance and Helpfulness - are the foundation for our employees to build trust with customers, colleagues, and the surrounding community.

Integrity:

Securitas employees are honest and trusted by customers to safeguard their premises and valuables. We don't compromise on integrity and create an open forum for our employees and customers to voice opinions, report improprieties, and share information.

Vigilance:

Seeing, hearing, and evaluating. A Securitas employee is always attentive and often notices things that others don't. Their vigilance is necessary in order to be aware of potential risks or incidents that may take place on our customers' premises.

Helpfulness:

As part of an on-going effort to ensure safety, Securitas employees are always ready to help if an incident occurs that requires intervention regardless of whether or not it is directly related to their job.

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