Quality Systems Manager
2 weeks ago
Quality Systems Manager
PRIMARY RESPONSIBILITY: Build and maintain a strong team to ensure compliance with quality requirements and provide actionable information to the business to enable functional managers to prioritize and drive improved quality performance. Lead and improve the quality function in close cooperation with customers and company management team to ensure optimum quality, product reliability and economical costs. Ensure customer-imposed quality requirements and governing body requirements are understood and followed. Maintain a rapid issue resolution process in cooperation with engineering, purchasing, and manufacturing.MAJOR DUTIES:
Provide leadership to the Quality team, including effective hiring, training, coaching, and mentoring to ensure the team is aligned to the company’s goals and expectations.
Devise, organize and implement quality assurance and control programs, quality standards, inspection techniques, monitoring schedules, actionable metrics, and preventive measures.
Responsible for establishing strategic quality plans and procedures at all levels so quality improvement efforts will meet or exceed internal and external customers’ needs and expectations.
Ensure compliance with ISO 9001 quality standards.
Perform and report on internal or external quality system audits.
Ensure calibration program is in conformance with established standards.
Responsible for customer, supplier or performance issues and contacting vendors or customers regarding dissatisfaction or complaints arising from inferior quality.
Assess potential new suppliers along with supplier quality development.
Report on the performance of the quality management system. Including, but not limited to, controlling the acceptance of materials, production accuracy, end product quality and opportunities for improvement.
Investigate quality system failures and identify solutions.
Identify unique contract quality requirements and assure they are flowed down to manufacturing.
Other duties as assigned.
EDUCATION PREFERRED/SPECIAL NOTES:
Familiar with ISO 9001 and the maintenance of such processes
Six Sigma and Lean Manufacturing Training
EXPERIENCE PREFERRED/SPECIAL NOTES
Exceptional written and verbal communication
Strong interpersonal skills in leading direct reports and cross-functional teams
Strong technical background with Quality standards and systems.
Ability to write precise technical reports and work instructions and procedures in accordance with Quality standard requirements.
5 years of experience in Lean Manufacturing/Quality environment.
PHYSICAL REQUIREMENTS:
Travel to HEG factories, customers and suppliers
Extended periods of standing on the shop floor
Equal Opportunity Employer of Protected Veterans and Individuals with Disabilities/Affirmative Action Employer.We comply with Department of Labor Wage and Hour Division.
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