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Information Systems Seasonal Technician

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Agawam, United States Six Flags New England Full time

Did you try turning it off and back on? We did, and that’s why we need you You'll provide technical support to park guests and staff in a positive and professional manner. Deploy, install, support, and maintain all IT systems and equipment Are you ready to install a new Outlook on life? With a culture built on safety, service, fun and friendliness, integrity, innovation, and results orientation, our mission at Six Flags New England is to create fun and thrills for all ages. 
As an Information Systems Technician at the Thrill Capital of New England…
You’ll contribute to our mission by:

Supporting the Six Flags Mantra – Friendly, Clean, Fast, and Safe Service
Providing technical support to park guests and staff in a positive and professional manner
Deploying, installing, supporting, and maintaining all IT systems and equipment including computer hardware, software, network, phone, and audio-video, including point of sale systems, ticketing, desktop hardware and software, network equipment, phone, and audio-video systems
Responding promptly to all IT calls and work orders and place help calls when needed to Corporate IT and contractors
Documenting technical issues and resolutions through use of help desk software
Completing daily audit of park systems (requires a full walk through of the park at least two times per shift)
Completing daily pre-opening checks of critical park systems, including point of sale, ticketing, Season Pass systems, and network health, along with a detailed check of the park’s data center
Maintaining an accurate inventory of all department-owned software and hardware assets
Monitoring and maintaining sound and video equipment

 
You’ll do it with your:

Your passion or experience in Information Systems 
Proficiency in Microsoft Office and Windows Operating System
Ability to work in a confidential environment
Ability to troubleshoot and problem solve computer and network related issues independently
Strong work ethic, attention to detail, and a commitment to safety
Ability to interact in a professional and positive manner
Sense of fun
Friendly, outgoing personality, and ability to address team member concerns
Ability to read, speak, write, and understand the English language

 
You’ll know you’re ready if you are:

Willing to work in a high performance team environment
Willing to work a flexible schedule, including evenings, weekends, and holidays
Able to meet the physical demands of the job, with or without reasonable accommodations, including walking long distances, standing for long periods of time, lifting, working at heights, etc.
18 years old or older

 
Six Flags New England is an Equal Opportunity Employer and supports a Drug Free Workplace
 
Note: This job description is not intended to be all inclusive. Team Members may perform other related duties as required, meeting the on-going needs of the company.
Six Flags Entertainment Corporation is the world’s largest regional theme park company with 26 parks across the United States, Mexico and Canada. For more than 58 years, Six Flags has entertained millions of families with world-class coasters, themed rides, thrilling water parks and unique attractions.
 
If you are able to answer "YES" to all of the following questions, please continue the application process by clicking "Apply" 

Can you provide legal documentation establishing your identity and eligibility to be legally employed in the United States? 
Are you able to perform the essential functions of the job for which you are applying with or without reasonable accommodation? 
Within the last 90 days, can you state that you have not used illegal or social drugs (excluding marijuana), such as MDMA (Molly), cocaine and crystal methamphetamine? 
I am willing to agree that future text messages relating to Six Flags, Inc., including company news, job posting application status updates, and other information, may be sent on behalf of Six Flags, Inc. to the cell phone number I provide.