Registration Representative

2 months ago

Plymouth, United States Optum Full time

$3,000 SIGN ON BONUS FOR EXTERNAL APPLICANTS
 
Opportunities at Northern Light Health, in strategic partnership with Optum. Whether you are looking for a role in a clinical setting or supporting those who provide care, we have opportunities for you to make a difference in the lives of those we serve. As a statewide health care system in Maine, we work to personalize and streamline health care for our communities. If the place for you is at a large medical center, a rural community practice or home care, you will find it here. Join our compassionate culture, enjoy meaningful benefits, and discover the meaning behind: Caring. Connecting. Growing together.
Registration Representatives are often the first point of contact upon patient arrival and are required to have excellent customer service skills. This position will input patient information received in person or over the phone, to update the hospital system for patient demographic, insurance, financial obligation, or appointment related data for a variety of practice and hospital services. 
This position is a full-time role (36 hours / week). Employees are required to work any variable schedule including the flexibility to work on a mixture of days, evenings, overnights, weekends, and rotating holidays supporting our 24/7 operations. Additional information will be provided during the interview process. It may be necessary, given the business need, to work occasional overtime.
Our office is located at Northern Light Eastern Maine Medical Center, 489 State St, Bangor, ME, 04401.
We offer 2 - 3 weeks of paid training. The hours during training will be based on your schedule or will be discussed on your first day of employment. Training will be conducted on - site.
Primary Responsibilities: 

Greets visitors and patients in person, or communicates by telephone or video conferencing, upholding excellent customer service
Enters and updates patient demographic and financial information, ensuring the patient is fully registered as early in the process as possible
Obtains appropriate applications and forms, confirming signatures are on file, Photocopies / scans documents as needed
Provides patients with financial responsibility information and collects patient liabilities, documents amounts in the appropriate fields, and balances the cash box daily
Works with partnering departments (Financial Counseling, Scheduling, Financial Clearance, and clinical areas) to ensure all aspects of the patient's encounter are completed as needed
Provides wayfinding instructions and assists with hospital information as requested
Coordinates patient admission needs, bed assignments, and tracking boards where applicable
Meets or exceeds audit accuracy standards. Works worklists and error reports timely, and proactively seeks assistance to resolve as needed
Maintains a safe environment complying with NLH policies and procedures; reports and directly addresses environmental hazards and violations of patient safety policy and / or protocol when involved or observed
May perform other duties upon request

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.Required Qualifications: 

High School Diploma / GED (or higher)
6+ months of experience in an office setting, customer service setting (over the phone OR face to face), phone support role, or call center environment 
Beginner level of proficiency with Windows applications
18 years of age or older
Ability to work any full-time (36 hours / week) variable schedule including the flexibility to work a mixture of days, evenings, overnights, weekends, and rotating holidays supporting our 24/7 operations based on business need
Influenza vaccination for the current flu season (typically August-May) or commitment to receive the influenza vaccination when available for the upcoming flu season

Preferred Qualifications: 

1+ years of registration experience in a hospital OR medical setting 
Understanding of medical terminology 
Working knowledge of insurance policies and procedures and patient care settings
Previous experience working for Northern Light Health   

 
**PLEASE NOTE** The sign-on bonus is only available to external candidates.  Candidates who are currently working for UnitedHealth Group, UnitedHealthcare or a related entity in a full time, part time or per diem basis ("Internal Candidates") are not eligible to receive a sign on bonus. 

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.
 
 
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
 
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
 
 
#RPO #RED

  • Clinic Service Representative

    4 weeks ago

    Plymouth, United States The Henry Ford Health System Full time

    Under general supervision follows standard operating procedures for all patient registration activities including patient reception, face-to-face check in and check out, preregistration, insurance verification, cash collections, chart reconciliation Mammography, Clinic, Representative, Service, Retail, Healthcare, Patient

  • Guest Services Representative

    2 weeks ago

    Plymouth Meeting, Pennsylvania, United States Extended Stay Full time

    As a Guest Services Representative at Extended Stay, you will be responsible for providing exceptional customer service to our guests. Your duties will include assisting guests at all times, responding to their requests, and providing reasonable accommodations. You will also be responsible for processing reservations, registration, and departures, as well as...

  • Guest Services Representative

    1 month ago

    Plymouth Meeting, Pennsylvania, United States Extended Stay Full time

    Guest Services RepresentativeAt Extended Stay, we're looking for a Guest Services Representative to join our team. As a Guest Services Representative, you'll be responsible for providing exceptional customer service to our guests. This includes assisting with guest requests, processing reservations and departures, and collecting relevant guest information...

  • Guest Services Representative

    2 weeks ago

    Plymouth Meeting, Pennsylvania, United States Extended Stay Full time

    At Extended Stay, we're looking for a Guest Services Representative to join our team. As a key member of our front desk team, you'll be responsible for providing exceptional guest service and ensuring a seamless stay for our guests. Your duties will include:Key Responsibilities:Assist guests at all times and respond to their requests with diligence and...

  • Part-Time Patient Services Representative

    4 weeks ago

    Plymouth, United States PhyNet Dermatology LLC Full time

    SUMMARY:As a Call Center / Patient Services Representative, you will be responsible for patient registration, scheduling and triaging clinical calls for multiple practices and facilities. This position is based out of our Plymouth, MA office with South Shore Skin Center.SCHEDULE: Part-Time Position / 3 days x week, 8 hr shiftsMonday, Tuesday, Wednesday 9 AM...

  • Part-Time Patient Services Representative

    5 months ago

    Plymouth, United States PhyNet Dermatology LLC Full time

    SUMMARY: As a Call Center / Patient Services Representative, you will be responsible for patient registration, scheduling and triaging clinical calls for multiple practices and facilities. This position is based out of our Plymouth, MA office with South Shore Skin Center. SCHEDULE: Part-Time Position / 3 days x week, 8 hr shifts Monday & Tuesday 9 AM - 5 PM...

  • Patient Access Coordinator

    2 weeks ago

    Plymouth, Massachusetts, United States Harbor Health Services Full time

    Job Title: Patient Access RepresentativeHarbor Health Services is seeking a skilled Patient Access Representative to support our operations team at the Harbor Community Health Center.Key Responsibilities:Ensure accurate and efficient patient registration and scheduling processesProvide exceptional customer service to patients and familiesCollaborate with...

  • Weekend Guest Services Associate

    2 weeks ago

    Plymouth, Indiana, United States Swan Lake Resort Full time

    Guest Services RepresentativeSwan Lake Resort is seeking a highly skilled and customer-focused Guest Services Representative to join our team. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay is memorable and enjoyable.Key Responsibilities:Greet and register guests, assigning...

  • Title Clerk

    2 weeks ago

    Plymouth, Michigan, United States Victory Honda of Plymouth Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Title Clerk to join our team at Victory Automotive Group. As a Title Clerk, you will be responsible for managing and applying for titles and registrations/plates with the applicable state, as well as maintaining accurate records and performing various other accounting responsibilities.Key...

  • Sales Representative

    4 days ago

    Plymouth, United States Sysco Full time

    Are you an experienced Sales Professional, Restaurant Manager, Culinary Manager or Chef looking for career development opportunities? Join Sysco’s World Class Sales Team and explore all the benefits and perks. Why you should join our Sales Team: Competitive base salary, bonus, plus promotional incentive opportunities Car allowance (mileage...

  • Title Clerk

    3 weeks ago

    Plymouth, United States Victory Honda of Plymouth Full time

    Job Description: Title Registration ClerkThe Title Clerk performs a wide range of administrative and office support duties associated with vehicle documentation, such as taxes, titles, registrations, license plates, and other legal transfer documents regarding vehicle sales or owner information. They also help with inventory tracking, record keeping,...

  • Guest Services/Front Desk Associate

    3 weeks ago

    Plymouth, United States Swan Lake Resort Full time

    Swan Lake Resort currently has a position open for a Guest Services Representative. If you enjoy working with people and are dependable, this could be the perfect opportunity for you! As part of this job, this individual is required to demonstrate good computer skills; accurately handle cash and charges, stand for long periods of time and present a friendly,...

  • Weekend Guest Services/Front Desk Associate

    3 weeks ago

    Plymouth, United States Swan Lake Resort Full time

    Swan Lake Resort currently has a position open for a Guest Services Representative. If you enjoy working with people and are dependable, this could be the perfect opportunity for you! As part of this job, this individual is required to demonstrate good computer skills; accurately handle cash and charges, stand for long periods of time and present a friendly,...

  • Patient Services Coordinator

    4 weeks ago

    Plymouth, Massachusetts, United States PhyNet Dermatology LLC Full time

    Job SummaryWe are seeking a highly skilled Patient Services Representative to join our team at PhyNet Dermatology LLC. As a key member of our healthcare team, you will play a vital role in ensuring that our patients receive exceptional care and service across multiple practices and facilities.Key Responsibilities:Patient Interaction: Welcome patients warmly...

  • Admissions Recruiter

    2 weeks ago

    Plymouth, Wisconsin, United States Lakeland University Full time

    Job Title: Admissions CounselorJob Summary:Lakeland University is seeking a highly motivated and organized Admissions Counselor to join our team. As an Admissions Counselor, you will be responsible for recruiting and advising high school students through various avenues, providing support for prospects and their families as they progress through the college...

  • Registered Dietitian

    5 months ago

    Plymouth, United States Plymouth Harborside Healthcare Full time

    Job Overview Summary: The Registered Dietitian is responsible for the planning and implementation of the nutrition care of the patients in accordance with applicable federal, state, and local standards and regulations, clinical guidelines, and policies and procedures. They provide oversight in coordination with the Culinary Services Manager to ensure that...

  • Seasonal Support Driver

    1 week ago

    Plymouth, United States United Parcel Service Full time

    SHIFT YOUR FUTURE Seasonal Support Driver SHIFT YOUR TEAM Who exactly are UPS Seasonal Support Drivers? As a Seasonal Support Driver you’ll deliver packages throughout their communities, connecting with customers along the way while driving their own vehicle. This is a friendly, physically active crew who enjoy fast-paced work, being outdoors,...

  • Clinical Director

    2 days ago

    Plymouth, United States Gosnold Full time

    OVERVIEW: Gosnold, Inc. has been a nationally accredited non-profit leader in the prevention, treatment and recovery of mental health and substance use disorders for over 50 years. We offer a full, end-to-end continuum of care offering a wide range of treatment options. Highly regarded for innovation, we offer a comprehensive patient centered continuum of...

  • Clinical Manager of Community-Based Programs

    1 day ago

    Plymouth, United States Gosnold Full time

    OVERVIEW: Gosnold, Inc. has been a nationally accredited non-profit leader in the prevention, treatment and recovery of mental health and substance use disorders for over 50 years. We offer a full, end-to-end continuum of care offering a wide range of treatment options. Highly regarded for innovation, we offer a comprehensive patient centered continuum of...

  • Behavioral Management Therapist

    1 day ago

    Plymouth, United States Sevita Full time

    Mentor South Bay , provides Early Intervention, Applied Behavioral Analysis (ABA), Behavioral Health and Mental Health Outpatient services across Massachusetts and Connecticut. For over 35 years, we’ve provided a collaborative, team-based approach dedicated to helping children, adults, and families reach their fullest potential. If you are passionate about...