Maintenance - Make-Ready Tech

2 weeks ago

Laurel, United States Morgan Properties Full time

What you will be doing: 


We are looking for a dedicated Leasing Professional to join our team with a vibrant and customer-focused attitude In this full-time role, you will manage all aspects of apartment rentals, from generating and handling traffic to leasing apartments and assessing potential residents. You will also prepare lease documentation, complete move-in paperwork and procedures, and assist residents throughout their stay to ensure maximum occupancy. Your direct interaction with prospective and current residents will be key to our success. 


  


Essential Job Duties: 


Attracting Prospective Residents: 


· Creates applicant files and processes applications, verifies qualifications of applicants and submits all applications to Manager for approval. Contact applicant to confirm approval or denial of application within 24 hours. 


· Leads guests to vacant and/or model apartments and discusses the features and benefits that meet the needs of the guests. 


· Ensures that applicants are set up properly in the computer, and that all monies are processed within 24 hours. 


· Schedules lease signings within 24 hours of approval. Completes lease agreement and collects rental deposit. 


Ensuring Resident Retention: 


· Uses the guest card to ascertain the needs and qualifications of every guest. 


· Promotes resident retention programs. 


· Maintains courteous communications with residents, applicants and representatives of other companies. 


· Reviews unit availability and records all traffic in the computer on a daily basis. 


· Walks tour paths, vacant units and make-readies on a daily basis to ensure the “model” apartments and target apartments are ready for show; responsible for maintaining work areas and office in clean and orderly manner; need to have an awareness of the “curb appeal” of the property. 


· Records all resident correspondence and submit it to manager for review. 


· Promotes resident retention programs. 


· Maintains courteous communications with residents, applicants and representatives of other companies. 


Coordination with Office Team: 


· Supports team in achieving the goals of the property. 


· Assists manager with any requested work to be done on the property. 


· Maintains a “team spirit” and works well with the entire staff. 


· Demonstrates flexibility with hours and days worked. 


Marketing: 


· Gathers information to learn about property, surrounding community, and competition 


· Assists in mailing outreach; Distributes flyers and letters to residents if necessary; Shops competitive properties and assists manager in preparing a market comparison grid; Participates in any outside marketing events as required. 


Follow Up: 


· Follows up with each guest a minimum of five times. 


· Promptly responds to phone calls and emails from guests. 


Compliance: 


· Adheres to federal and state Fair Housing Laws as well as all company policies. 


  


What We’ll Expect from You: 


· Prior experience in leasing, sales, customer service 


· May require valid drivers’ license, along with good driving record and auto insurance, if traveling to multiple properties 


· Outstanding interpersonal and communication skills required to interact with both residents and office staff 


· Strong sales aptitude and focus on providing current and prospective residents with exceptional customer service 


· High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience 


 


Please note that only candidates who meet the specified requirements will be contacted for an interview. Thank you for your interest in joining our team as a Leasing Professional. 


  


The Benefits of Employment: 


· 20% Rent Discount 


· $100 New Lease Commissions 


· Property Staff Shared Renewal Commissions – paid monthly 


· $300 Morgan Essentials – paid quarterly 


· Employee referral payment program (as much as $750) 


· Education/Tuition Reimbursement Program 


· Medical, Dental, and Vision benefits 


· Life/AD&D Insurance 


· Long and short-term disability 


· Retirement Plan - 401(k) Plan with company match 

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