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Operations Analyst

2 months ago

New York, United States MarketAxess Full time

About Us 
MarketAxess is on a journey to digitally transform one of the world’s largest financial markets, enabling the shift from analog, phone-based trading to a fully electronic marketplace. Why does this matter? Because our platform makes trading fixed-income more accessible, ultimately improving transparency, efficiency, and competition in the marketplace. Changing the way an established industry transacts is no easy feat. There will be twists and turns, because no one’s ever done this before. But now, more than 2,000 clients around the world rely on our solutions, and that number is only expected to grow in the years ahead. We know where we’re going. How we get there is up to us. Join us and help Take Us There. 

The Role 

As an Operations Analyst, you will spend your first year rotating through each of the teams below within the Operations department.  This will give you the opportunity to learn how each aspect of operations impacts the lifecycle of a trade and supports the trading system. Analysts will be able to develop a well-rounded view of the operational structure within MarketAxess. 

How You'll Help Take Us There 

In Middle office & Settlements you will have hands-on involvement in many day-to-day trade settlement functions. These tasks include confirming and allocating trades, as well as handling any failed trades that are past settlement.  Partnering with management and internal risk/audit groups you will work to improve processes, mitigate risk and automate workflows.  Additionally, you will be able to assist with projects and initiatives that the team is currently working on. 

As a member of the Account Services team, you are responsible for the onboarding of new Clients and Dealers on our system, for both our disclosed trading participants, as well as new entities to the global marketplace that is MarketAxess Open Trading™.  As part of this team, you will ensure the required documentation is complete and properly maintained for each firm enabled on our platform.  You will work closely with the MarketAxess Sales Teams, regarding a variety of needs for our client accounts.  Additionally, this team works closely with our Dealer contacts to establish trading relationships and prepare new clients to trade with them.   

On the Client Services team, you are the firm’s first line of support.  You will assist clients with any questions, requests or issues they may have.  This can range anywhere from helping someone log into the system or navigate the trading platform, to identifying and raising potential future enhancements. On Client Services you will regularly liaise with the sales staff on client queries and work closely with technology to fix any issues that have been identified.    

What We're Looking for   


Must be legally authorized to work in the United States permanently without employment visa sponsorship required now or in the future 
Desire to use your organizational and analytical skills in an operationally focused role 
Strong MSOffice skills, including Word, Excel, and PowerPoint 
Highly focused, organized and detail oriented 
Excellent verbal and written communication skills 
Proven ability to take initiative 
Able to deal with ambiguity and changing priorities 
Previous financial services experience in an operational capacity preferred 
Bachelor's degree preferred, or equivalent experience 


What You Can Expect from Us 

In addition to working on cutting edge technology and in our culture of innovation, collaboration, and openness, we offer: 


Hybrid Environment: Our employees enjoy a mix of working in the office and from home 
Free Food: We provide free lunch for employees when they are working in the office. Plus, our offices are stocked with snacks. 
Paid Time Off: Competitive PTO package including vacation and personal days, sick leave and charity days 
Generous Parental Leave: Up to 20 weeks fully paid leave 
401(k): Dollar-for-dollar employer match up to $17.5K 
Employee Stock Purchase Plan: Employees can purchase MarketAxess common stock at a discount 
Wellness Stipend: We provide employees with up to $1K annually towards gym memberships, home office equipment and more 
Onsite Healthcare: We offer convenient access to world-class care through Mount Sinai at our Hudson Yards location 
Tuition Assistance and Professional Training: Benefit from on-demand learning, boot camps, and opportunities to attend conferences 
Core benefits: Highly competitive medical, dental, and vision programs 


For job positions in NYC, NY, and other locations where required, the estimated salary for a new hire into this position is $70,000 USD base with eligibility for OT. Actual salary may vary depending on job-related factors, which may include knowledge, skills, experience, and location. You may also be eligible for annual cash incentives, equity, and other benefit programs. 

MarketAxess Corporation and its affiliates provide equal employment opportunities to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, veteran status, or any other characteristic prohibited by federal and state law. 

All your information will be kept confidential according to EEO guidelines. 

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