Technical Writer

2 months ago

Baltimore, United States Alstom Full time

Req ID:464513 Leading societies to a low carbon future, Alstom develops and markets mobility solutions that provide the sustainable foundations for the future of transportation. Our product portfolio ranges from high-speed trains, metros, monorail, and trams to integrated systems, customised services, infrastructure, signalling and digital mobility solutions. Joining us means joining a caring, responsible, and innovative company where more than 70,000 people lead the way to greener and smarter mobility, worldwideWe are looking for a Technical Writer for our Baltimore, Maryland Facility. RESPONSIBILTIES Prepare, review, revise, and maintain technical documents, including MARC Standard Documents and internal process documents. Gather and analyze technical and information from various sources (OEM, SME etc.) to document new or changing repair, testing, safety, or internal business processes. Write, format, edit, review, and proof procedural and technical information for technical and nontechnical users. Create new document types when needed.

Develop test and repair procedures and confirm validity in the field. Create training materials and presentations when needed. Maintain a library of documentation, cataloging it for internal and/or external use. Publish and maintain templates for written documentation. Ensure all documents are distributed as they are created and/or revised to appropriate departments/personnel.

SKILLS Experience in creating documentation for audiences with different levels of technical skill. Excellent writing, editing, and communication skills. Experience creating infographics such as diagrams, screenshots, workflows, graphs, etc. Strong technical aptitude.

Ability to work quickly, efficiently, and multi-task with minimal supervision. Strong experience with MS Word, SharePoint, PowerPoint, and Outlook. Experience with image and photo editing software. Experience in presenting technical information in a live setting, such as classroom training, presentations, or video conference. Awareness of and compliance with industry safety standards, rules and regulations.

Basic Qualifications BS/BA in related field' or a minimum of three (3) years relevant experience in Technical Publications,Training, or other related field. Proficient with Microsoft office suite (Word, Excel, Outlook) Maximo and GSI are preferred Detailed understanding of Technical Publications processes and technologies is preferred. Analytical skills. Ability to communicate and strong interpersonal skills Ability to prioritize and multi task.

Basic Competencies You have excellent interpersonal and English communication skills (spoken and written). You are a team player, able to cooperate and collaborate in a team environment. You are able to build and maintain solid relationships and networks. You are excellent at following-through, closing the loop on Customer issues, providing detailed, high quality and accurate answers.

Alstom is a global company where our people vision and values embrace Diversity and Inclusion (D&I). Wherever we operate and across all our businesses, we want to create an inclusive culture in which diversity is welcomed and appreciated. By bringing together people from diverse backgrounds and giving everyone the opportunity to contribute with their knowledge, skills, experiences and perspectives, we also generate value for Alstom and its stakeholders.Employment at Alstom is based solely on a person's merit and qualifications directly related to professional competence. Alstom does not discriminate against any employee or applicant because of race, creed, colour, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.It is Alstom's policy to comply with all applicable national, state and local laws pertaining to non-discrimination and equal opportunity. The Company's Equal Employment Opportunity (EEO) policy, as well as its affirmative action obligations, includes the full and complete support of the Company. Because it's just the right thing to do. We hope you think so, too.

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