AV Field Service Technician
4 days ago
Travel will be required up to 80%-90%, Mon – Fri most weeks of the year with the potential for a weekend project every 6th week. Travel will be local when possible but it very well could be from coast to coast depending upon business needs.
This role will reside in Boston, MA
Why you will love this role:
As an OR1 Performance Support Specialist II, you will be the go-to expert for troubleshooting and maintaining advanced AV and IP systems in high-stakes operating room environments. You will tackle complex technical challenges, guide internal teams, and ensure optimal performance of KARL STORZ OR1 systems, contributing directly to cutting-edge surgical technology.
Are you someone that maintains a high level of professionalism? Prefers detailed standard operating procedures (SOPs) and thrives in highly collaborative environments, while maintaining high levels of customer satisfaction? This could be your role in MedTech.
What You will Be Doing:
Serve as the technical expert on AV and IP systems, resolving advanced technical issues.
Troubleshoot and maintain AV/IT systems in operating rooms, including preventative maintenance.
Provide onsite, remote, and phone support for customer technical inquiries.
Collaborate with the Critical Response Team to manage high-priority incidents.
Document service events and complete reports promptly.
Train customers and internal teams on system usage.
Drive service revenue by delivering exceptional service and fostering strong customer relationships.
What You Bring:
5-7 years of experience in AV/IP technical support, including but not limited to cable handling, rack/field termination, and the installation of AV equipment.
Strong expertise in AV systems, cable terminations, IP infrastructure, control systems, and more.
Ability to read schematics, modify equipment, and propose system improvements.
Excellent communication and customer service skills.
Proficiency in Microsoft Office and AV equipment installation.
Preferred Qualifications:
CompTIA A+ or CTS certifications.
Willingness to travel extensively and meet hospital credentialing requirements.
Physical Requirements
Ability to lift and move up to 100 lbs., work in tight spaces, and perform tasks at various heights.
Regular walking, standing, bending, kneeling, and reaching.
Who we are:
KARL STORZ is an independent, family-owned company headquartered in Germany’s renowned MedTech manufacturing region. For 80 years, we’ve pioneered the most groundbreaking innovations in minimally invasive surgery and OR integration to benefit patients and healthcare providers alike. With more than 9,000 associates worldwide and 1,800 in the US, we pride ourselves on harnessing cutting-edge technology, precise workmanship, and unrivaled customer support to help healthcare facilities manage costs, streamline operations, and deliver positive patient outcomes. With onsite locations and field opportunities across the country, we attract a diverse and talented staff, unified by the desire to foster positive change in the world. Because it’s not just about the tools we create—it’s about the lives we change, together.
#LI-NM1
-
AV Commissioning Technician
1 day ago
Boston, Massachusetts, United States New Era Technology Full timeJob Title: AV Commissioning TechnicianAt New Era Technology, we are seeking a highly skilled AV Commissioning Technician to join our team. As an AV Commissioning Technician, you will be responsible for ensuring that newly installed AV and multimedia systems meet the highest standards of quality and performance.Key Responsibilities:Work closely with the...
-
AV Field Service Technician
4 days ago
Boston, United States KARL STORZ Endoscopy - America Full timeTravel will be required up to 80%-90%, Mon – Fri most weeks of the year with the potential for a weekend project every 6th week. Travel will be local when possible but it very well could be from coast to coast depending upon business needs. This role will reside in Boston, MA Why you will love this role: As an OR1 Performance Support Specialist...
-
AV Field Engineer
3 days ago
Boston, Massachusetts, United States New Era Technology Full timeJob Title: AV Field EngineerWe are seeking a highly skilled AV Field Engineer to join our team at New Era Technology. As an AV Field Engineer, you will be responsible for working closely with our engineering team to bring newly installed AV and multimedia systems to completion.Key Responsibilities:Collaborate with the engineering team to complete drawing...
-
AV Field Engineer
2 weeks ago
Boston, Massachusetts, United States New Era Technology company Full timeJob Title: AV Field EngineerWe are seeking a highly skilled AV Field Engineer to join our team at New Era Technology. As an AV Field Engineer, you will be responsible for installing, maintaining, and troubleshooting audiovisual systems at client sites.Key Responsibilities:Work closely with the engineering team to complete drawing reviews and ensure that New...
-
AV Field Engineer
1 week ago
Boston, Massachusetts, United States New Era Technology company Full timeAV Field Engineer Job DescriptionNew Era Technology is seeking a highly skilled AV Field Engineer to join our team. As an AV Field Engineer, you will be responsible for working closely with our engineering team to bring newly installed AV and multimedia systems to completion.You will ensure that our company's standards are upheld on all AV and multimedia...
-
AV Field Engineer
4 days ago
Boston, Massachusetts, United States New Era Technology company Full timeAV Field Engineer Job DescriptionNew Era Technology is seeking a highly skilled AV Field Engineer to join our team. As an AV Field Engineer, you will be responsible for working closely with our engineering team to bring newly installed AV and multimedia systems to completion.The successful candidate will ensure that New Era Technology's standards are upheld...
-
AV Field Engineer
2 months ago
Boston, United States New Era Technology company Full timeAV Field Engineer •Full Benefits •Medical •Dental •Vision •401K match •28 PTO Days including company holidays New Era Technology is a global technology solutions provider with 4,500+ employees and offices around the world. New Era offers Cloud, Managed, Professional, and Security services, and delivers Collaboration, Data Networking,...
-
AV Field Service Technician
3 days ago
Boston, United States KARL STORZ Endoscopy - America Full timeTravel will be required up to 80%-90%, Mon – Fri most weeks of the year with the potential for a weekend project every 6th week. Travel will be local when possible but it very well could be from coast to coast depending upon business needs.This role will reside in Boston, MA Why you will love this role: As an OR1 Performance Support Specialist II, you...
-
AV Field Service Technician
3 days ago
Boston, United States KARL STORZ Endoscopy - America Full timeTravel will be required up to 80%-90%, Mon – Fri most weeks of the year with the potential for a weekend project every 6th week. Travel will be local when possible but it very well could be from coast to coast depending upon business needs. This role will reside in Boston, MA Why you will love this role: As an OR1 Performance Support Specialist...
-
AV Field Service Technician
4 days ago
Boston, United States KARL STORZ Endoscopy - America Full timeTravel will be required up to 80%-90%, Mon – Fri most weeks of the year with the potential for a weekend project every 6th week. Travel will be local when possible but it very well could be from coast to coast depending upon business needs. This role will reside in Boston, MA Why you will love this role: As an OR1 Performance Support Specialist...
-
AV Technician
5 days ago
Boston, United States firstPRO, Inc Full timeFirstPro is now accepting resumes for an AV Technician position based in Boston, MA. This role will focus on providing AV support for lectures, panels, rentals and live music performances in a venue space. This is a part-time, events-driven schedule, typically in the evenings.RequirementsFamiliarity with operating an audio board in a live sound...
-
AV Technician
6 days ago
boston, United States firstPRO, Inc Full timeFirstPro is now accepting resumes for an AV Technician position based in Boston, MA. This role will focus on providing AV support for lectures, panels, rentals and live music performances in a venue space. This is a part-time, events-driven schedule, typically in the evenings.RequirementsFamiliarity with operating an audio board in a live sound...
-
AV Field Service Technician
4 days ago
Boston, MA, United States KARL STORZ Endoscopy - America Full timeTravel will be required up to 80%-90%, Mon – Fri most weeks of the year with the potential for a weekend project every 6th week. Travel will be local when possible but it very well could be from coast to coast depending upon business needs. This role will reside in Boston, MA Why you will love this role: As an OR1 Performance Support Specialist...
-
AV Field Service Technician
3 days ago
Boston, Massachusetts, 02298, Suffolk County, MA, United States KARL STORZ Endoscopy - America Full timeTravel will be required up to 80%-90%, Mon – Fri most weeks of the year with the potential for a weekend project every 6th week. Travel will be local when possible but it very well could be from coast to coast depending upon business needs. This role will reside in Boston, MA Why you will love this role: As an OR1 Performance Support Specialist II,...
-
AV Commissioning Specialist
5 hours ago
Boston, Massachusetts, United States New Era Technology Full timeAV Commissioning Technician Job DescriptionWe are seeking a highly skilled AV Commissioning Technician to join our team at New Era Technology. As an AV Commissioning Technician, you will play a critical role in ensuring the successful installation and commissioning of our audiovisual systems.Key Responsibilities:Collaborate with our engineering team to...
-
AV Commissioning Specialist
3 days ago
Boston, Massachusetts, United States New Era Technology Full timeAV Commissioning Technician Job DescriptionWe are seeking a highly skilled AV Commissioning Technician to join our team at New Era Technology. As an AV Commissioning Technician, you will play a critical role in ensuring the successful installation and commissioning of our audiovisual systems.Key Responsibilities:Collaborate with our engineering team to...
-
AV Technician
4 weeks ago
Boston, United States Soal Technologies Inc Full timeJob Description • Provide AV support to conference rooms, prepare conference rooms • Maintain and operate a wide variety of VTC equipment to include cameras, microphones, audio and video playback, recording, and duplication devices • Conduct routine operational tests and fault isolation on AV/VTC systems and equipment • Reserve, schedule, and set...
-
AV Systems Engineer
1 day ago
Boston, Massachusetts, United States New Era Technology Full timeAV Field Engineer Job DescriptionWe are seeking a highly skilled AV Field Engineer to join our team at New Era Technology. As an AV Field Engineer, you will be responsible for working closely with our engineering team to bring newly installed AV and multimedia systems to completion.Key Responsibilities:Collaborate with the engineering team to complete...
-
Field Service Technician
3 months ago
Boston, United States Surf Search Full timeJob Title: Field Service TechnicianLocation: Boston, MassachusettsSalary: $65-75K plus bonus Job Summary of the Field Service Technician: We are looking for a Field Service Technician who is self-directed, at ease dealing directly with the customer, can write technical reports, and make and assist the Engineering team with product improvement...
-
Field Service Technician
5 days ago
Boston, Massachusetts, United States Veolia Water Technologies (VWT) Full timeJob Title: Field Service TechnicianWe are seeking a highly skilled Field Service Technician to join our team at Veolia Water Technologies (VWT). As a Field Service Technician, you will be responsible for providing on-site technical service and support to our customers in the Central US region.Key Responsibilities:Install, configure, and test systems at...