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Patient Care Associate

2 months ago

Frederick, United States Maryland Vision Institute Full time

OverviewWe are currently seeking a personable, energetic, professional Patient Care Associate to join our outstanding team The Patient Care Associate is responsible for greeting the patients as they enter the practice, check-in, check-out, scheduling, and other administrative tasks.ResponsibilitiesResponsibilities:Greeting patients professionally, both in person and on the phoneQuickly answering or properly referring questions and issuesOptimizing provider schedules and patient satisfaction with efficient schedulingNotifying providers of patient arrivalsComforting patients by anticipating anxieties and effectively answering questionsEnsuring availability of treatment information by retrieving and updating patient recordsVerifying financial records and collecting patient charges while filing and expediting third-party claimsMaintaining office inventory and equipment by anticipating supply needs and expediting supply ordersProvide excellent customer serviceRequirements and Qualifications:High School diploma or GED equivalent is requiredDetail-oriented and ability to multitaskExceptional customer service skills.Ability to perform in a fast-paced environment.Exceptional communication skills, both oral and written.Knowledge of MS Office.Knowledge of electronic medical records software is a plus.Experience in healthcare is preferred but not required. We are willing to train the right candidate.Bi-lingual English/Spanish a plusQualificationsCompetitive compensation packageExcellent comprehensive benefits401(K) Significant eye care discountsContinuing education allowancesCareer growth and developmentPTO and holidays off