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Front Desk Agent

2 months ago

Fishers, United States Home2 Suites - Fishers, IN Full time

Home2 Suites - Fishers, IN is an EEO employer - M/F/Vets/Disabled Come join staffat the Home2 Suites Fishers that is self-motivated, enthusiastic and delivers the bestcustomer service to each guest We are hiring a Front Desk Agent to joinour TEAM Close to Ruoff Music Center, Connor Prairie, Fishers and theNickel Plate District. Offers a great working environment and was votedBest Hospitality Company to Work for by Randy Starr and 5 Starr Engagement onassociate opinion surveys in 2023.We offer areferral bonus program for all levels.Benefits:• MECPlus Advantage Plan/Dental/Vision/Supplemental Coverage with Reliance Standard• PaidHoliday for Full Time/Part Time - Upon hire• PaidTime Off for Full Time/Part Time - 6 Months of Service• NationwideEmployee Stay Discounts for Hotel BrandQualifications:• Abilityto effectively deal with internal and external customers, some of whom willrequire high levels of patience, tact, and diplomacy to defuse anger, collectaccurate information and resolve.• Abilityto understand and follow directions• Excellentcustomer service skills• Hotelexperience is preferred, not required.Responsibilities:• Responsiblefor greeting customers immediately with a friendly and sincere welcome.• Willuse a positive and clear speaking voice, listen to, and understand requests,respond with appropriate action, and provide accurate information such asoutlet hours and local attractions.• Completingrequired shift paperwork, reports as assigned by General Manager, and end ofshift cash closing procedures• Creatingguest reservation, completing guest registration, applying charges and paymentto guest folios.Available Shift: Primary shift 3PM-11PM with some days 7AM - 3PMVisit companywebsite: www.dorahg.com Please visit our careers page to see more job opportunities.