Current jobs related to Manager - Customer Experience (Full Time) - Concord NC - US6469 Sysco Payroll, Division of Sysco Resources Services, LLC

  • Retail Full Time Customer Experience Manager

    7 days ago

    Mooresville, NC, United States Michaels Full time

    Store - CHLT-MOORESVILLE, NCDeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service.Assist Store Manager in leading and managing adherence to Standard Operating...

  • Manager, Customer Experience

    4 weeks ago

    CONCORD, United States US6469 Sysco Payroll, Division of Sysco Resources Services, LLC Full time

    JOB SUMMARY:  This position is part of the Customer Experience service model and resides in the field.  The role is responsible for leading a team of Account Managers who provide customer support by building relationships with new and existing accounts for CMU and LCC business. The Customer Experience Manager drives success through the leadership of the...

  • Customer Experience Manager

    7 days ago

    Concord, New Hampshire, United States Middlesex Savings Bank Full time

    Job Summary:We are seeking a talented Senior Digital Banker to join our team at Middlesex Savings Bank. As a key member of our team, you will be responsible for delivering exceptional customer experiences, driving business growth, and supporting our team members.About the Role:The Senior Digital Banker is a critical role that requires a unique blend of...

  • Customer Experience Coordinator

    7 days ago

    Concord, New Hampshire, United States Carter'sOshKosh Full time

    Lead Customer Experience at Carter's/OshKoshAre you passionate about delivering exceptional customer experiences? Do you have what it takes to lead a team of retail professionals to success? We're seeking an experienced Assistant Store Manager to join our team in a key role within our retail stores.As an Assistant Store Manager, you'll be responsible for...

  • Customer Experience Agent

    3 weeks ago

    Concord, New Hampshire, United States Centennial Hotel Granite Restaurant & Bar Full time

    About UsThe Centennial Hotel and Granite Restaurant & Bar are committed to providing exceptional customer service and creating a memorable experience for our guests. We are seeking a skilled Front Desk / Guest Service Agent to join our team.Job Details• Part Time or Full Time position.• Regular shifts include morning or night shifts.• Competitive...

  • Customer Experience Specialist

    5 days ago

    Concord, New Hampshire, United States DISH Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Field Service Technician. As a key member of our team, you will be responsible for delivering exceptional customer experiences through installation and maintenance of our products and services.This is an exciting opportunity to work with a leading provider...

  • Medical Office Manager

    2 weeks ago

    Concord, United States DMC Primary Care Full time

    Join our Team! DMC Primary Care , a physician-owned, independent practice, with offices throughout southern New Hampshire, has been providing comprehensive care for entire families since 1964. We help each patient achieve the best possible health through every stage of life. We do this by providing an accessible, innovative healthcare experience that is...

  • Customer Experience Specialist

    3 weeks ago

    Concord, North Carolina, United States LIME Painting of Charlotte Full time

    We are looking for a Customer Experience Specialist to join our team at LIME Painting of Charlotte. In this role, you will play a crucial part in generating leads, setting appointments, and managing projects from start to finish.Key ResponsibilitiesDevelop and implement a lead qualification process that aligns with LIME's marketing strategy.Utilize mapping...

  • Medical Office Manager

    2 weeks ago

    Concord, United States DMC Primary Care Full time

    Join our Team! DMC Primary Care, a physician-owned, independent practice, with offices throughout southern New Hampshire, has been providing comprehensive care for entire families since 1964. We help each patient achieve the best possible health through every stage of life.  We do this by providing an accessible, innovative healthcare experience that is...

  • Customer Experience Coordinator

    5 days ago

    Concord, California, United States TruGreen Limited Partnership Full time

    About the Role">The Customer Care Coordinator will be responsible for delivering exceptional customer experiences through effective communication, problem-solving, and issue resolution. This role requires a high level of professionalism, adaptability, and attention to detail.">Your Key Responsibilities">">You will receive and respond to customer inquiries...

  • Sales and Customer Experience Specialist

    3 weeks ago

    Concord, New Hampshire, United States Pine Hollow Enterprises Inc Full time

    Pine Hollow Enterprises Inc. seeks a Sales and Customer Experience Specialist to join their Diablo Circle K and Car Wash team in Concord, CA.This role offers an estimated hourly wage of $17-$18, depending on experience.In this position, you will be responsible for interacting with customers, operating cash registers, maintaining store appearance, and...

  • Customer Experience Specialist

    3 weeks ago

    Concord, New Hampshire, United States Dunkin' - Cafua Mgmt Co A Dunkin' Franchisee Bow Donuts Full time

    Job OverviewWe are seeking a dedicated and enthusiastic individual to join our team as a Customer Experience Specialist. This role is perfect for someone who is passionate about delivering exceptional customer service and working in a fast-paced environment.In this position, you will be responsible for ensuring that every guest has an enjoyable experience at...

  • Customer Experience Specialist

    4 weeks ago

    Concord, North Carolina, United States Torrid Full time

    Key Responsibilities:Deliver an exceptional customer experience by providing personalized service and making customers feel comfortable, cared for, and confident.Visual Standards and Inventory Management:Cover the sales floor to ensure all visual standards are met, and assist in organizing the stockroom to maintain a clean and efficient environment.Point of...

  • Customer Experience Leader

    2 days ago

    Concord, North Carolina, United States Hand & Stone Corp Full time

    Job Summary:We're seeking an experienced Customer Experience Leader to join our team at Hand & Stone Massage and Facial Spa. As a key member of our management team, you will drive sales performance, coach and train staff, and maintain operational excellence while delivering exceptional customer experiences.Key Responsibilities:Develop and implement...

  • Customer Experience Representative

    6 days ago

    Concord, North Carolina, United States Carter'sOshKosh Full time

    Carter's, the largest North American apparel retailer exclusively for babies and young children, is seeking highly motivated and customer-focused individuals to join our team as Seasonal Associates. As a key member of our sales team, you will be responsible for engaging with customers, promoting our products, and resolving any issues that may arise.We pride...

  • Director of Operations and Customer Experience

    6 days ago

    Concord, Massachusetts, United States Woods Hill Restaurant Group Full time

    Company Overview:">A dynamic and innovative fine dining restaurant group, Woods Hill Restaurant Group is committed to providing exceptional customer experiences through its dedication to quality food, excellent service, and a strong team culture.">Job Description:">We are seeking an experienced and results-driven Restaurant Manager to oversee daily...

  • Customer Experience Representative

    3 weeks ago

    Concord, North Carolina, United States BoxLunch & Hot Topic Full time

    About the RoleAs a Seasonal Sales Associate, you will be working in a fast-paced retail environment where no two days are ever the same. You will be responsible for creating a positive and engaging shopping experience for our customers, while also meeting sales targets and maintaining visual standards.Key Responsibilities:Provide outstanding customer service...

  • Senior Java Development Manager

    4 weeks ago

    Concord, Massachusetts, United States Insight Experience, Inc. Full time

    Senior Java Development ManagerWe are seeking a seasoned tech professional to oversee the development of our simulation software at Insight Experience, Inc.About the PositionLead the design, development, and testing of software solutions to meet business requirements.Mentor and provide technical guidance to the rest of our tech team.Conduct code reviews and...

  • Care Manager

    4 months ago

    Concord, United States Emerson Hospital Full time

    Job DescriptionJob DescriptionJob SummaryAs a member of the healthcare team, the RN care manager:• Ensures that care provided by the healthcare team is given in an efficient and cost-effective manner while promoting optimal patientoutcomes.• Assists the physician and healthcare team in promoting cost-effective utilization of healthcare resources.•...

  • Customer Experience Specialist

    3 weeks ago

    Concord, North Carolina, United States Stars and Strikes Full time

    About the Job:We are seeking a motivated and customer-focused individual to join our team as a Customer Experience Specialist. In this role, you will be responsible for providing exceptional service to every guest, ensuring that they have an enjoyable experience from start to finish.Key Responsibilities:Take orders accurately and deliver food and beverages...

Manager - Customer Experience (Full Time)

1 month ago

Concord NC, United States US6469 Sysco Payroll, Division of Sysco Resources Services, LLC Full time

This position is part of the Customer Experience service model and resides in the field. The role is responsible for leading a team of Account Managers who provide customer support by building relationships with new and existing accounts for CMU and LCC business. The Customer Experience Manager drives success through the leadership of the customer-facing associates within the Customer Experience Organization. The role will focus on customer relationships and retention by ensuring the team of Account Managers provide necessary customer support through efficient deployment of resources and engagement with Region and Opsite departmental leaders.

Resource Management – responsible for ensuring team is properly staffed, oversees account management, executing performance management policies, business planning, escalation point of contact for customer issues, drives collaboration between CST and Region/OpSites
Relationship Building – customer visits, presentations and business reviews with team as needed, maintain relationships with Region and OpSite department leaders, build effective relationships with current/prospective customers, engage with GSC and National Sales Leaders
Team Development – coordinate applicable AM training to drive success; industry/concept/segment knowledge, internal and external technology solutions, account management, communication, time management, etc.
~ Bachelor’s Degree preferred

5 years relevant industry with Customer Relationship Management or B2B Sales Management experience required
~Ability to manage and motivate a customer service organization comprised of contract business (CMU/LCC)
Ability to manage end to end initiatives through challenging deadlines across Sales and CST
Expert in MS Office

Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of this job.