Customer Experience Specialist

1 week ago


Concord, North Carolina, United States Stars and Strikes Full time

About the Job:

We are seeking a motivated and customer-focused individual to join our team as a Customer Experience Specialist. In this role, you will be responsible for providing exceptional service to every guest, ensuring that they have an enjoyable experience from start to finish.

Key Responsibilities:

  • Take orders accurately and deliver food and beverages in a timely manner.
  • Process payments and handle cash transactions with accuracy and attention to detail.
  • Ensure ongoing guest satisfaction by checking back after delivery of food, maintaining drink levels, removing clutter, and responding to guest needs promptly.

What We're Looking For:

The ideal candidate will possess excellent communication skills, be able to work well under pressure, and maintain a positive attitude in a fast-paced environment. You will be responsible for working weekends and holidays, meeting the required age for your state, and having 1 year of serving experience preferred.

Why Join Our Team?

At Stars and Strikes, we value our employees as part of the family and offer opportunities for advancement, encourage continued training, provide health and 401k benefits for eligible team members, and promote a fun and supportive work environment.

Perks:

  • Free bowling, laser tag & gameplay.
  • Monthly rewards.
  • Company-wide contests.
  • Health and 401k benefits for eligible team members.

Estimated Salary: $20-$25 per hour, depending on location and experience.



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