Admissions Support Specialist
3 weeks ago
Overview This is not a Remote position. This position is based at our Virginia Beach, VA campus location. Transform your Career at ECPI University Since 1966, ECPI University's dedicated employees have worked tirelessly to help students achieve their goals via hands-on training and career-focused education. Our employees are dynamic, caring professionals ready to make a difference in people's lives. With your hard work, ECPI University will provide full-time employees with great benefits including:
- Competitive compensation & benefits plans including 401(k) participation with potential annual employer contributions.
- Our Tuition Scholarship program is eligible to employees and their immediate family members after 90 days of employment.
- Additionally, you will work alongside talented professionals to help our students change their lives through education.
- Make timely initial contact with prospective students who express interest in ECPI University or our programs.
- Communicate with prospective students by telephone, text messaging or e-mail to schedule appointments for on-campus visits.
- Provide excellent customer service to prospective students through consistent and effective outreach and follow-up.
- Maintain accurate and complete records of all contacts and activities with prospective students.
- Adhere to a strict code of ethics and comply with all ECPI University policies and procedures, state and federal laws and accrediting body regulations.
- Demonstrate knowledge of University programs, policies and procedures.
- Other duties as assigned.
- Bachelor's degree preferred.
- Experience in phone sales, including appointment setting and commitment to follow-up skills.
- Data base entry and reporting or CRM system experience.
- Three to five years of successful work experience in a position requiring medium to heavy customer service interaction such as a call center, hotel desk, insurance office, law office, bank teller, doctor's office, retail floor sales, customer service desk, etc.
- Ability to work flexible schedule including nights and weekends.
- Excellent customer service skills including the ability to listen well and follow up with good questions in order to quickly understand and accurately identify the prospective student's needs.
- Proven ability to excel in a high volume telephone and customer service position.
- Excellent oral and written communication skills.
- Effective computer skills.
- Demonstrated ability to work effectively both independently as well as part of a team.
- Ability to utilize professional knowledge and perspective to relate to new and prospective students, establish rapport and add to the student experience.
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Admissions Support Specialist
3 weeks ago
Virginia Beach, United States The ECPI University Full timeMake timely initial contact with prospective students who express interest in ECPI University or our programs. Communicate with prospective students by telephone, text messaging or e-mail to schedule appointments for on-campus visits. Provide excelle Support Specialist, Admissions, Customer Service, Support, Specialist, Education, Business Services, Skills
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Virginia Beach, United States Medical Careers Institute Full timeOverview This is not a Remote position. This position is based at our Virginia Beach, VA campus location. Transform your Career at ECPI University Since 1966, ECPI University's dedicated employees have worked tirelessly to help students achieve their goals via hands-on training and career-focused education. Our employees are dynamic, caring professionals...
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Admissions Support Specialist
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