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Medical Quality Administrator
2 months ago
Presbyterian Homes & Services - Heartwood is seeking a Campus Administrator/Site Leader for its team. The Campus Administrator is responsible for managing the overall operations of their assigned site in order to assure high quality resident care while achieving long and short-term business goals. This position is a key member of the Presbyterian Homes & Services leadership/management team, responsible for acknowledging the Christian purposes of Heartwood, reinforcing the Christian heritage, and establishing a culture of caring consistent with the teachings of Jesus Christ.
REPORTING STRUCTURE: The Campus Administrator supervises all quality service team members and indirectly supervises accounting. ABOUT THIS COMMUNITY
Located in Crosby, MN, Heartwood offers a range of senior living options, including independent living, assisted living, and memory care. Our 30-acre campus is surrounded by woods and wildlife, providing a serene environment for residents to expand their emotional, spiritual, and physical wellness. PHS/CRMC PARTNERSHIP
Heartwood is a result of a visionary partnership between Presbyterian Homes & Services (PHS) and Cuyuna Regional Medical Center (CRMC). This collaboration has transformed senior services in Crosby, creating a comprehensive care environment that includes a new 45,000-square-foot care center opening in October 2024. Our mission is to enrich the lives and touch the hearts of older adults, guided by our values and a commitment to operational integrity and service excellence.
Resident Living
Create and maintain an environment that achieves high quality care (physical, mental, emotional, social and spiritual) of residents and maintain their independence and dignity to the highest degree possible within the PHS continuum. Promote a spirit of cooperation with all regulatory organizations managing with an expectation of appropriate compliance and corrective measures. Establish and maintain effective working relationships with outside agencies and organizations to establish effective benchmarking opportunities, to market site services, to realize efficient and timely resident placement, and to participate with the various community constituencies to achieve mutually beneficial results.
Provide ongoing employee educational and development opportunities which meet regulatory requirements and opportunities for growth.
As a member of the PHS management team, actively participate in the overall planning, decision-making and implementation processes for corporate-wide strategies, policies and procedures. Effectively collaborates with corporate functions (Clinical, Finance, Human Resources, Information Technology, Fund Development and Senior Housing Partners) to achieve organizational goals.
Employee Performance Management
Establish and actively manage an effective performance management process (recruitment, selection, orientation, supervision, evaluation and termination) for direct staff members that achieves desired outcomes and encourages individual development. Ensure an effective performance management system is in place for indirect staff.
Participate in the development and implementation of policies, procedures and practices that are consistent with regulations and established corporate practices. Champion the use of the quality management process throughout all site operations. Incorporates the Corporate Quality Goals in all communication, problem-solving and decision-making processes. Create and maintain site-specific policies and practices that are consistent with the needs of the site and compatible/supportive of the larger organization's direction. Apply the knowledge and skills needed for the position, including technical competence in your field; maintain knowledge of organization and industry policies and practices. Financial Management
Actively manage the site’s annual planning process assuring staff participation in the development and implementation of the approved plans. Lead the integration of Christian Culture in operations; reinforce the Christian heritage and culture through communication and education systems; support the work of on-site chaplains and spiritual programming; recognize the importance of spiritual matters to residents and employees.
Assist in the care and maintenance of departmental equipment, supplies, work areas, and facilities; obtain supplies and equipment as needed.
Exhibit technical competence in the field by being familiar with and ensuring compliance with regulations and established best practices. Maintain current knowledge of community resources and organization and industry policies and practices. Other areas as identified to support aligned goal setting and achievement as driven by the Regional Director of Operations or designated leader.
Three (3) years’ experiences in operational management, preferably in health care, housing or community service.
Licensed as a Nursing Home Administrator (LNHA) required.
Demonstrated competencies in health care management and operations, quality management, staff development and management, resident and family support systems, community outreach.
Proficiency with Microsoft Office and other common computer programs.
Demonstrated ability to read, write, speak, and understand the English language to communicate with all customers.
Paul, Minnesota–Presbyterian Homes & Services (PHS) is a nonprofit, faith-based organization providing a broad array of high-quality housing choices, care options and services for older adults. There are over 7,500 team members like you at PHS, serving more than 26,000 older adults through 60+ PHS-affiliated senior living communities in Minnesota, Iowa and Wisconsin, and through Optage® and other community services. PHS is also co-owner of Genevive®, the largest geriatric primary care practice in MN, providing comprehensive care for over 15,000 older adults.
PHS is now one of the largest nonprofit senior housing and services providers in the US.
With a strong commitment to team growth from within, roughly 80% of leadership roles are filled through the development of people like you. To learn more about PHS culture, benefits and team development, we invite you to visit the "Careers" section of our website.
All applicants will receive consideration for employment regardless of their race, color, creed, religion, national origin, sex, sexual orientation, disability, age, marital status, or status with regard to public assistance.
