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LTSS Service Coordinator
1 month ago
Anticipated End Date 2026-01-31 Position Title LTSS Service Coordinator - RN Clinician Location: This is a field position and the candidate should reside in Arlington, Alexandria, Springfield, Burke, Fairfax, Annandale, and Falls Church locations. Field: This field-based role enables associates to primarily operate in the field, traveling to client sites or designated locations as their role requires, with occasional office attendance for meetings or training. This approach ensures flexibility, responsiveness to client needs, and direct, hands‑on engagement. Per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. The LTSS Service Coordinator RN Clinician is responsible for overall management of a member’s case within the scope of licensure; provides supervision and direction to non‑RN clinicians participating in the member’s case in accordance with applicable state law and contract; develops, monitors, evaluates, and revises the member’s care plan to meet the member’s needs, with the goal of optimizing member health care across the care continuum. Responsible for performing face‑to‑face clinical assessments for the identification, evaluation, coordination and management of member’s needs, including physical health, behavioral health, social services and long‑term services and supports. How you will make an impact Identifies members for high risk complications and coordinates care in conjunction with the member and the health care team. Manages members with chronic illnesses, co‑morbidities, and/or disabilities to insure cost effective and efficient utilization of health benefits. Obtains a thorough and accurate member history to develop an individual care plan. Establishes short and long‑term goals in collaboration with the member, caregivers, family, natural supports, physicians; identifies members that would benefit from an alternative level of care or other waiver programs. The RN has overall responsibility to develop the care plan for services for the member and ensures the member’s access to those services. MAY assist with the implementation of member care plans by facilitating authorizations/referrals for utilization of services, as appropriate, within benefits structure or through extra‑contractual arrangements, as permissible. Interfaces with Medical Directors, Physician Advisors and/or Inter‑Disciplinary Teams on the development of care management treatment plans. MAY also assist in problem solving with providers, claims or service issues. Directs and/or supervises the work of any LPN/LVN, LSW, LCSW, LMSW, and other licensed professionals other than an RN, in coordinating services for the member by, for example, assigning appropriate tasks to the non‑RN clinicians, verifying and interpreting member information obtained by these individuals, conducting additional assessments, as necessary, to develop, monitor, evaluate, and revise the member’s care plan to meet the member’s needs, and reviewing and providing input on the non‑RN clinicians’ performance on a regular basis. Minimum Requirements Requires an RN and minimum of 3 years of experience in working with individuals with chronic illnesses, co‑morbidities, and/or disabilities in a Service Coordinator, Case Management, or similar role; or any combination of education and experience, which would provide an equivalent background. Current, unrestricted RN license in applicable state(s) required. May require state‑specified certification based on state law and/or contract. Preferred Skills, Knowledge, and Experience MA/MS in Health/Nursing preferred. Travels to worksite and other locations as necessary. Job Level Non‑Management Non‑Exempt Job Family MED > Licensed Nurse EEO Statement Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.com for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act. #J-18808-Ljbffr
