Companion Animal Department Manager

4 weeks ago

Portland, United States Petco Full time

**Companion Animal Department Manager** Category: Stores Location: 12020 S E Division St, Portland , OR 97266 Schedule: Full_time C ome work at a place where innovation and teamwork come together to support the most exciting missions in the world What you'll do: Accountable for driving sales and for the overall effective operations within the area of aquatics, reptile, bird and small companion animals. Responsible for the welfare of all live animals and merchandise within the department. Responsible for the achievement of the Companion Animal departments budgeted sales goals, gross margin, animal and merchandise shrink targets, managing inventory levels, supply cost, reported budgeted expense rates and budgeted contribution. Key Accountabilities: Ensure the health, proper handling and welfare of all animals are met according to P&Ps, including completion of hourly animal check list and wellness cards. Follow Vet Protocol for all sick animals. Directly supervises the Aquatics Specialist(s), leads and coaches all store partners in providing great guest service and in performing their assigned tasks with the objective of achieving budgeted sales. Ensure all supply back stock is worked daily and all other department back stock a minimum of 3x per week. Responsible for proper ordering of live animals to maximize sales, margin and inventory. Analyze inventory management data for the department and make recommendations for improvement. Ensure OSE standards are maintained in the department. Provide training and coaching in GUEST and product knowledge to partners daily on the sales floor and on an ongoing basis. Ensure a friendly and courteous atmosphere by all partners in the department. Achieve minimum presentation standards at all times in aquatics. In partnership with the SL/GEL ensure proper scheduling is being maintained in the department to ensure in-stock goals and guest service during peak hours. Partner with the Inventory Leader to ensure in-stock levels. Goals are achieved by reporting max changes or requested overrides are achieving I.M. grade. Effectively organize and price all clearance merchandise for the department. Assist the SL/GEL in planning out location changes needed to the grid and ad planner to maximize sales. Communicate all situations and/or conditions to the SL/GEL that affect the store (e.g. guest complaints, item requests, inadequate inventory levels, etc.). Ensure the proper handling and documentation for all Adoption Animals. Ensure the completion of all Planograms, Cut Ins and Reworks. Perform duties and assume responsibility as Leader on Duty (LOD) as needed. Perform all special or other projects as assigned. LOD Key Accountabilities: Provide quick and courteous service to all guests by utilizing the GUEST Model throughout the store. Ensure OSE standards are maintained throughout the store. Ensure that the store is opened and / or closed in accordance with established P&Ps. Provide training and coaching in GUEST and product knowledge to store partners. In partnership with the Store Leader and/or Guest Experience Leader ensure proper store scheduling is being maintained to ensure guest service during peak hours. Adhere to and promote established safety procedures. Assist the Guest Experience Leader and/or Store Leader in planning out location changes needed to the grid and ad planner to maximize sales. Supervisory Responsibility: Directly supervise all Aquatics partners. Provide guidance and training to partners. Complete performance evaluations for partners. Work Environment: The majority of job duties are conducted indoors, although merchandise stocking and customer carry-outs will require that an associate leave the store briefly. Because this position requires bending, kneeling, lifting (up to 50 pounds, as necessary) and standing for long periods of time. The large majority of this associates time will be spent in direct contact with our customers. Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification. **California Residents - Do Not Sell My Personal Information** California Residents - Do Not Sell My Personal Information We share certain personal information with third parties in exchange for valuable consideration, which may meet the California Consumer Privacy Acts definition of sell. These third parties help us enhance your experiences with us, provide more relevant advertising, improve our ability to serve you, and keep you aware of our products, services, and offers. If you are a California resident, you have the right to request that we do not sell your personal information to third parties in this way. You can exercise your right using the toggle switch button immediately above this paragraph. To do so, slide the toggle button to the left (once you have opted out of your personal information being sold in this way, the button will change to grey instead of blue and will remain on the left). You will need to submit a separate Do Not Sell request on each browser and device that you use to visit our site. Please note that after we process your request, you may still see advertising regarding our products and services. This advertising is designed for a general audience, or it may be delivered by service providers in ways that do not involve sales of your personal information. To learn more, please review our .

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