PSS Technology Inc | ServiceNow Technical Lead/Architect

3 weeks ago


chicago, United States PSS Technology Inc Full time

Job Title: ServiceNow Technical Lead/Architect

Location: Remote

Type: Contract

Interview: Video


Summary:

The ServiceNow Technical Lead will spearhead of development efforts, ensuring a smooth transition and a robust roadmap for future growth. This role is pivotal in leading delivery while building a sustainable, high-performing development team for ServiceNow platform.

Responsibilities:

• Oversee delivery of ServiceNow development initiatives, ensuring adherence to Agile principles and best practices.

• Conduct code reviews and provide mentorship to developers.

• Identify and address gaps in current development practices, aligning with organizational goals.

• Collaborate with Product Owners, Architects, and business stakeholders to define and execute the ServiceNow roadmap.

• Transition development responsibilities from Cognizant to an internal team by May.

• Build and scale internal scrum teams to support future platform enhancements.

Qualifications:

• Deep technical expertise in ServiceNow development and configurations.

• Proven experience leading development teams, including code reviews and Agile/Scrum methodologies.

• Strong problem-solving skills and ability to navigate complex team dynamics.

• Experience in ITSM, ITOM, and Knowledge Management preferred.

• Industry experience (e.g., retail) not required.



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