Director, Account Management – Insurance
3 weeks ago
Director, Account Management – Insurance & Healthcare Job Description Summary A strategic, senior leadership role responsible for driving PayPal’s growth in the insurance and healthcare industries. The director defines and executes vertical strategy, deepens relationships with enterprise clients, and ensures applicable solutions meet unique industry needs. Reporting directly to the VP of Large Enterprise, the director partners cross‑functionally with Product, Risk, Compliance, Legal, Data Science, and Operations to deliver sustainable, compliant growth. Essential Responsibilities Develop and influence business strategies for organizational success. Provide strategic counsel to executive leadership. Lead initiatives that drive significant business impact. Collaborate with cross‑functional teams to align strategies. Monitor industry trends to inform strategic decisions. Own and drive growth strategy across healthcare and insurance while ensuring alignment with PayPal’s objectives. Deeply understand regulatory environments, procurement processes, and enterprise client needs. Lead a high‑performing team of account managers and business development professionals, setting priorities, coaching, and ensuring consistent execution. Establish and maintain executive‑level relationships with key merchants. Oversee negotiations of complex commercial agreements, ensuring mutual value and adherence to policies. Monitor portfolio performance and ensure strong execution on revenue retention, cross‑sell, and expansion. Champion operational excellence to support large strategic accounts. Build and scale account strategies tailored to vertical dynamics. Establish portfolio pricing practices to keep loss rates below plan. Lead renewal and churn mitigation strategies. Foster a culture of collaboration and integrate with cross‑functional stakeholders. Advocate for merchant needs, driving innovation and market‑aligned solutions. Qualifications 10+ years of experience in payments, e‑commerce, or fintech, with 5+ years directly leading teams or portfolios within high‑risk or highly regulated verticals. Expertise in dynamic pricing schemes, real‑time data platforms, and operational technical levers required to scale responsibly. Proven track record of closing $100M+ multi‑product commercial deals with C‑suite stakeholders. Proven people leader who scales high‑performing groups while maintaining velocity and cohesion. Exceptional communication and negotiation skills. Strategic and analytical thinker capable of identifying growth opportunities and solving complex challenges. Proficiency in CRM tools such as Salesforce for pipeline management and forecasting. Commitment to Diversity and Inclusion PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other protected characteristic. PayPal will provide reasonable accommodations for qualified individuals with disabilities. Compensation U.S. national annual pay range: $270,000 to $464,200. #J-18808-Ljbffr
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Director, Account Management Insurance
3 days ago
New York, United States PayPal Full timeDirector of Account Management for Insurance & HealthcareThe Director of Account Management for Insurance & Healthcare is a critical leadership role responsible for driving PayPal's growth in two of the most complex and regulated industries. This leader will define and execute vertical strategy, deepen relationships with top enterprise clients, and ensure...
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Director, Enterprise Accounts
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