Executive Director/Administrator; Assisted Living
4 weeks ago
The Executive Director/Administrator is a member of the Management Team and assumes complete administrative and managerial responsibility for all business outcomes including the overall delivery of services
Your Role:
Sales and Marketing
Develop a sales and marketing plan for the communityCoordinate community marketing using social media, print and video experiences, and hosting open house eventsInitiate new sales, giving prospect tours and qualifyingleadsProvides assistance with patient admission to ensure a smooth transitionEngage in "rounding" - environmental (cleanliness, neatness, wear-and-tear issues) and people (residents and families and all staff)Analyze data and recommend strategies and actions to positively impact business goalsEngage in Business Reviews of revenue and cost reduction opportunitiesMeets census and if applicable, case mix goals
Guest Life Quality
Oversee Resident Care and assure the Residential Care Department is in compliance with all State rules and regulations, meets the facility's ANA standards of care, and is in compliance with any applicable Federal rules and guidelinesCollaborate with the Management Team to assure the delivery of quality care and a timely admission and discharge processAssure all Residential Care personnel have received appropriate training, orientation, and evaluation to deliver quality careProvide family members with information about the unit, for example, through the center's newsletter or other center communicationPlan and coordinate the facility's therapeutic program schedule which meets the spiritual, social, emotional, physical, and intellectual needs of the patients. In conjunction with other departments, plans, and organizes program contentAssess patient characteristics, including, for example, cognitive and functional abilities, dementia stage, and prior lifestyleKnow and respects patient rights; following all procedures re: health information, complaint reporting, and managing patient abuse, neglect, and/or misappropriation of patient propertyInvestigate and report allegations of patient abuse, neglect, and/or misappropriation of patient propertyParticipate in our Quality and Process Improvement programs
Managerial
Participate in department budget planning and supplies monthly report to supervisorUnit staffing: Interview, place job offers, check references, conduct annual evaluations, and facilitate any necessary performance improvement interventionsEnsure the community is clean, attractive and homey for guests, families and visitorsEnsure policies and procedures are followed, developed and, monitored to serve the proper functioning of the community in compliance with all applicable Federal and State rules and regulationsEnsure information management systems support facility operationsDevelop and manage both annual revenue and expense budgets and capital budgets within approvalsIn concert with the manager: Protect company assets, manage vendor relationships and contracts, monitor financial performance including accounts payable, accounts receivable and, when required, assist with collections of delinquent accountsMentor, coach and, counsel staff as neededFollow and facilitate all human resource policies and programs, including health and safety programs
What are we looking for?
3+ years of demonstrated managerial and sales knowledge in Retirement Living or the equivalentBachelor's degree or equivalentExperience in computer applications (Microsoft suite Excel, Word, Power Point etc.) PointClickCare knowledge a plusMust possess excellent verbal and written communication skills for both internal and external messagingAbility to work both independently and cross-functionally to achieve goalsAbility to thrive in a multi-tasked and fast-paced environmentStrong outgoing personality with problem-solving skills, ability to effectively manage multiple tasks simultaneously, function well under pressure, delegate effectively, and ability to remain positive and constructive under stress #J-18808-Ljbffr
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