Chief of Staff

Get AI-powered advice on this job and more exclusive features. Compensation: $170–220k base + 15–25% bonus + equity Location: San Francisco, CA Type: Full-time Seniority: Senior / COO-Track About FullEnrich FullEnrich is building the global data infrastructure powering modern GTM teams, AI agents, and SaaS platforms. We orchestrate 20+ premium data providers, verify emails and mobile numbers globally in real time, and enable companies to scale their outbound and revenue engines with accuracy and compliance. We grew from 0 → 3,000+ customers in under 24 months, operating profitably and efficiently. We’re now 24 people (15 in Europe, 9 in the US) and expanding fast across US/EU markets. We’re hiring a Chief of Staff to partner directly with the CEO and leadership team, accelerate execution across the company, and build the operational engine that supports FullEnrich’s next phase of global scale. About the CEO & Leadership Environment You’ll work directly with Benjamin, a repeat founder operating at high speed, high clarity, and high standards. Benjamin is deeply hands‑on across Product, GTM, Ops, and Strategy, and values: extreme ownership, analytical thinking, clear decision frameworks, sharp communication, execution over talk, low ego, high output You’ll have direct access to all leadership topics including product strategy, US expansion, forecasting, GTM design, hiring, and board preparation. You’ll also have real leverage: The founders are supported by a full‑time EA who runs all administrative, HR, logistical workflows and finance operations, which means you join an environment where operations are already smooth, organized, and professional, allowing you to focus on strategy, execution, and cross‑team leadership Access to leaders across US and EU teams A high‑trust partnership with the CEO as a strategic operator The Role The Chief of Staff is the CEO’s top operator, responsible for ensuring that FullEnrich executes at the highest level. The focus is not “do everything,” but mastering three core zones essential to a fast‑scaling SaaS company: Core Zone 1 — Strategic Planning & Execution Turning strategy into plans, plans into action, and action into results. Driving priorities, cadence, alignment, and execution across the company. Core Zone 2 — Analytics, Finance, Business Insight Bringing structure, modeling, clarity, and depth to major decisions across Product, GTM, Finance, and Operations. Core Zone 3 — Operational Excellence & Cross‑Team Leadership Ensuring alignment and operational clarity between Product, GTM, Engineering, RevOps, Finance, and Ops. Building systems, removing friction, accelerating execution. What You’ll Do 1. Strategy & Company Cadence Transform CEO decisions into clear execution plans Own operating system, performance management system, company rhythm, planning cycles, executive sync, accountability Drive alignment across Europe and US orgs Measure progress and ensure deadlines are met 2. Execution Leadership Lead the CEO’s highest‑impact initiatives Unblock GTM, Ops, Product, and Engineering Clarify priorities and ensure follow‑through Increase decision velocity across the company 3. Analytics & Business Insights Build models for forecasting, pricing, unit economics, NDR, usage, churn Analyze GTM and product data to guide decisions Provide structured decision input to the CEO Identify trends, risks, and opportunities early 4. Finance & Planning Support financial planning with CEO and Finance Support P&L ownership for teams, hiring plans, and headcount ROI Contribute to fundraising materials, metrics, and narratives 5. Cross‑Functional Leadership Ensure communication flows effectively across continents and teams Lead cross‑team missions (launches, GTM changes, system upgrades) Improve operational clarity and remove friction 6. High‑Stakes Strategic Projects You will be trusted with initiatives such as: US expansion and market strategy API ecosystem scaling Enterprise product rollout Board preparation and investor updates Special CEO projects requiring discretion and speed Who You Are You excel at four things: Analytics: structuring complexity, building models, extracting insights Execution: driving results fast and independently Operations: bringing clarity, systems, and discipline Project Leadership: aligning teams and moving cross‑functional work forward Must‑Haves 5–10 years in IB, Consulting, M&A, PE/VC, BizOps, or high‑growth startups Ability to work directly with a CEO in a high‑speed environment Exceptional clarity in writing and structured communication Strong financial modeling and analytical skills Ability to influence without authority Ability to challenge leadership constructivelyHigh urgency, high ownership, high resilience Low ego, high standards Comfortable with ambiguity Based in San Francisco Nice‑to‑Haves Experience in SaaS, GTM, APIs, or data infrastructure Exposure to early‑stage environments (Seed–Series B) French language What Success Looks Like (first 12 months) By Month 3 You run the operating cadence (OKRs, exec meetings, reporting) You’ve built trust with CEO and leaders You own one strategic initiative end‑to‑end By Month 6 Execution speed has increased across teams GTM/Ops/Product/Eng alignment has improved You’ve built an analytical model used weekly by leadership CEO leverage has materially increased By Month 12 You are the CEO’s primary decision‑support engine You lead multiple strategic workstreams You operate like a VP of Ops You are on a clear track to COO Compensation $170–220k base 15–25 percent annual bonus Equity package Health, dental, vision Office in downtown San Francisco Direct access to CEO and executive team Fast path to VP Operations → COO Why Join FullEnrich Operate at the center of one of the fastest‑growing B2B data companies Influence Product, GTM, Engineering, Finance, and Ops Own high‑impact initiatives from day one Learn how to scale a SaaS company Work directly with the CEO in a high‑speed, high‑ownership environment Real path to executive leadership, potentially COO Join an ambitious, kind, execution‑driven culture Our Hiring Process We run a structured, transparent, and fast hiring process designed for high‑caliber operators. 1. Initial Screen (20 minutes) Short conversation focused on clarity, motivation, and communication style. 2. Written Assessment (45–60 minutes) Evaluates structure, analytical thinking, written clarity, and prioritization. 3. CEO Interview (60–75 minutes) Deep dive on execution, judgment, leadership, and problem‑solving. 4. Analytical / Business Case Interview (60 minutes) A discussion with Product/Ops to assess modeling and business insight. 5. Operating System Interview (45 minutes) Covers execution systems, company cadence, KPIs, and decision frameworks. 6. Final Conversation (Values + Simulation) Short live simulation based on a real FullEnrich scenario. 7. Reference Checks (3–4 people) Former managers, peers, collaborators. 8. Offer We move fast — typically within 24 hours after final interviews. To Apply Send your LinkedIn profile and/or resume, along with a short note explaining why you want to apply, to: benjamin@fullenrich.com elis@fullenrich.com #J-18808-Ljbffr