Senior IT Project Manager

1 month ago

Salt Lake City, United States RICEFW Technologies Full time
Note: Need locals, Hybrid role

Salt Lake City, Utah

Information Technology Senior Project Manager

Are you a seasoned project manager looking for a great career doing important work that makes an impact? The State of Utah Department of Government Operations, Division of Technology Services (DTS) is seeking an experienced Sr. IT Project Manager to support the Department of Corrections.

The ideal candidate will lead our transition from Informix to a more modern, mainstream database management system hosted with cloud services to enhance our data processing capabilities and support future scalability and performance needs. As an IT Project Manager, you'll lead one or more DevOps Teams responsible for the planning, development, and maintenance of large, complex systems. You'll play a vital part in the overall leadership of the DTS Unit's Application Development Agile Release Train, collaborating closely with Agency Product Managers, Product Owners, Business Analysts, and other cross-functional Technical groups.

This position demands a strong understanding of computer systems, platforms, application development processes, systems analysis, project management practices, and tools. Additionally, exceptional interpersonal, facilitation, and collaboration skills are essential for success in this cross-functional team environment. This role is crucial for ensuring that the State of Utah remains competitive and capable of meeting the demands of our customers with efficient, reliable, and scalable database solutions.

We utilize a JAVA-based web platform, and our SDLC process follows the Scaled Agile Framework for enterprises (SAFe) model. The Agencies we support are actively pursuing innovative strategic plans, including a major initiative to modernize their core systems. This is an exciting time to join our team

Primary Duties:
  1. Manage projects through the entire project life cycle.
  2. Facilitate meetings that include stakeholders from multiple levels and functions.
  3. Work closely with the customer to capture product requirements/user stories.
  4. Create and maintain project plans and documentation throughout the entire project.
  5. Maintain ongoing status reports of projects.
  6. Monitor project budget including expenditures and projections.
  7. Meet and confer with management, users, and contract providers to resolve problems and coordinate services.
  8. Actively contribute to problem resolutions; approve system changes and establish project priorities.
  9. Coordinates projects and ensures adequate administrative controls, quality, and procedural efficiencies.
  10. Sets goals, establishes priorities, manages resources, develops concepts and approaches, reviews project progress and results; and makes project management decisions.
  11. Provides technical assistance on agency issues, services, program(s), and/or computer hardware and software, etc.
Responsibilities:
  1. Serve on the Scrum Team managing the Agile Release Train (ART) DevOps teams for the SAFe software development operation.
  2. Apply, manage, and adhere to software development practices outlined in key operational documents like the Software Development Methodology (SDLC) Roadmap, Software Development Methodology (SDM), and Software Project Responsibilities and Status Report Instructions.
  3. Project Manage assigned projects, facilitate and coordinate with your DevOps team(s).
  4. Leverage provided resources and training to provide system analysis expertise, collaborating with agency business groups, external and/or internal DTS platform or website development, infrastructure or desktop support groups, and/or contracted vendors, to achieve defined and often innovative IT solutions.
  5. Lead assigned Agile DevOps Team(s) and Projects to consistently:
    • Deliver Quarterly plans with a team Program Predictability Measure (PPM) within 80% - 100%.
    • Produce Product specifications aligned with the defined and approved Minimum Viable Product (MVP), including official revisions.
    • Develop Software Applications and/or Features that meet system specifications and standards, including official revisions
    • Deliver Projects within a single month's variance of the estimated target release date.
    • Create Products that meet DTS and Unit technical, security, and regulatory standards.
    • Maintain consistent, clear, concise, and transparent communication and collaboration with all cross-functional team members and management.
    • Ensure accurate and up-to-date Business Application inventory data.
  6. Perform Project Management duties within the ART's SAFe Framework to directly manage the assigned DevOps Team(s), including activities such as:
    • Creating and maintaining project documentation to ensure project scope and requirements are clearly defined and meet objectives outlined in the project charter.
    • Managing timeboxes, dependencies, ambiguities, and assignments, and providing overall project management
    • Participating in all SAFe Ceremonies
    • Ensuring timely Project and Program Increment (PI) preparation and planning activities are completed within the defined SAFe cadence
    • Orienting and holding project participants and DevOps team members accountable for their roles, responsibilities, and task assignments
    • Creating, maintaining, and making available project plans and visual aids, including milestones and tasks, to drive project work
    • Utilizing Jira Software to track and manage all work while maintaining data integrity and making timely updates aligned with SAFe methodology
    • Generating and distributing monthly status reports for the previous month's work, maintaining a consistent layout with other team reports.
    • Maintaining project status in all project management platforms with monthly updates for the previous month's work
    • Ensuring accessibility, responsive design, and security standards compliance
    • Communicating with product owners, product managers, technical staff, and leadership to resolve operational problems.
    • Conducting and skillfully facilitating meetings to achieve objectives and build positive team collaboration
    • Ensuring development and other task work is assigned, moves smoothly through the SDLC, and progress is frequently tracked against milestone deadlines
    • Managing and maintaining developer Work-in-Progress limits as defined by SAFe
    • Managing application test cycles, ensuring they are scheduled, tracked, and issues are escalated and addressed efficiently and timely
    • Ensuring training efforts are planned, prepared in advance, and delivered on time
    • Managing Product Delivery, Production Deployment, and Post-Production Support efforts to ensure they are carefully coordinated to conclusion
    • Staying current with emerging application development technologies, concepts, and practices
    • Participating on committees addressing and reporting on development activities
    • Assisting with updating documentation like desk aids, guidelines, and manuals

Required Knowledge/Skills/Abilities (KSA's):
  • IT Project Management concepts, elements, practices, and tools
  • Application of Project Management practices in software application development
  • Understanding of project definitions, scope, objectives, business workflow processes and diagrams, application and database requirements, business functional specifications, design and technical specifications, business and technical standards documents, test case scenarios, and other analysis and design tasks and reports
  • Software Development Lifecycle methodologies
  • Scaled Agile Framework (SAFe) application methodology
  • Principles, theories, and practices of computer science
  • Ability to learn and use automated software applications
  • Ability to find and collect information from data sources
  • Ability to use computer software programs to store, retrieve, analyze, and arrange data
  • Use of logical reasoning to identify strengths and weaknesses of solutions
  • Planning, organizing, and prioritizing workload to accomplish tasks and meet deadlines
  • Clear and concise communication of information and ideas, both verbally and in writing
  • Understanding of information presented verbally and in writing
  • Effective written communication tailored to the audience's needs
  • Active listening skills
  • Sensitivity, tact, and professionalism in dealing with people
  • Effective teamwork and collaboration to complete tasks
  • Building team spirit and cohesiveness
  • Organizing, chairing, facilitating, and documenting meetings with users and technical staff
  • Preparing and presenting training to other staff and management
  • Helping customers identify better ways to utilize a system's capabilities
  • Monitoring and assessing the performance of yourself, other individuals, or organizations to make improvements or take corrective action
  • Being aware of others' reactions and understanding their motivations
  • Motivating, developing, and directing people as they work, identifying the best people for the job
  • Fostering effective partner relationships with allied and assigned work groups
  • Working within direct, indirect, formal, and informal channels of authority
  • Assessing and leading to build a positive team culture
  • Assessing the effectiveness of programs, processes, and procedures
  • Resolving conflicts and handling process interruptions and challenges
Reporting Relationships:

The Project Manager reports directly to an IT Manager I/Release Train Engineer. They work laterally with other Information Analyst II/Scrum Masters, Project Managers, and external peer Business Analyst/Product owners.

The Project Manager is the functional leader of the assigned DevOps Team(s), which includes both technical and business staff.

Mandatory Qualifications:

Candidates should possess direct experience, training, and certification in the IT industry and leadership roles related to the duties, knowledge, skills, abilities, and experience sections outlined in this bulletin.

Applicants must provide evidence of relevant experience, training, and/or certifications in their application.

Preference may be given to applicants with:
  • Project Management Professional (PMP) certification
  • Certified Agile Scrum Master certification
  • Direct software systems analysis and/or business analysis experience and/or certification
  • Clearly demonstrated successful experience managing cross-functional DevOps team(s), primarily in software development and/or within the SAFe Framework

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