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Cafe Julies/Natural Epicurean Attendant

2 months ago

Colorado Springs, United States The Broadmoor Hotel Full time
Job Title: Caf Julies /Natural Epicurean Attendant

Pay Rate: $17.00 - $21.00 per hour pay rate + service charge

*$17.00 -$21.00 per hour based on $14.00 per hour base wage + service charge; historically, this position averages service charge and gratuity earnings of $3.00- $5.00 per hour. Service Charge will fluctuate based on events and time of year.

Job Summary:

The Broadmoor is committed to creating a culture of family and community while simultaneously providing a genuine, unforgettable experience for our guests and team. This role will play a key part in continuing to uphold our reputation and providing exceptional service to our guests.

As a member of the Caf Julies/Natural Epicurean team this position will assist guests with placing orders, prepares beverages and runs the cash register by performing the following duties.

Our employees represent the Broadmoor brand and are Ambassadors of our Forbes Five-Star and AAA Five Diamond Standards. Learn more about Broadmoor here.

What you will be doing:

  • Greets guests in a friendly, timely manner with a smile, and correct posture.
  • Obtains items requested by customers or receives items selected by customers.
  • Assists in the preparation of beverages requested by customers quickly and confidently, has a thorough knowledge of coffee drinks.
  • Answers customer's questions concerning merchandise and is able to helpfully discuss ingredients, preparation methods and potential allergy triggers of products offered.
  • Observes customers to anticipate guest needs and to respond to any additional requests.
  • Wraps or bags products for customers.
  • Stocks shelves, counters, or tables with products.
  • Cleans and maintains meticulously all Cafe Julie's public area spaces, removes all debris and discarded items from tabletops and surrounding areas.
  • Maintains all floors in the Caf Julie's public area to include, sweeping, mopping and general maintenance of all flooring areas.
  • Totals price and tax on products purchased by customer, accepts payment, and makes change.
  • Removes and records the appropriate amount of cash in register at the end of shift.
  • Follows Broadmoor safety and hygiene standards.
  • Follows directions received from Supervisors.
This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that additional or different tasks be performed when circumstances change.

What we are looking for:
  • Enthusiastic, friendly, and energetic team member who works well with others
  • Strong interpersonal communication skills
  • The employee is occasionally required to lift/pull/push up to 10 pounds.
*Reasonable accommodations will be made for individuals with disabilities*

Don't meet all the qualifications/required skills? If you are committed to joining a team that provides world-class service, we encourage you to still apply. At the Broadmoor, we are looking for exceptional team members that are willing to learn, grow and deliver 5-star service to our guests.

Why Choose the Broadmoor (Benefits)

Working at The Broadmoor is more than just a job. The Broadmoor invests in our employees by offering comprehensive benefits packages and opportunities to grow professionally. By joining our family, you will work with, and learn from, a diverse team of world-class professionals at the longest running Five-Star, Five-Diamond resort in the world.
  • Benefits - Employees are offered expansive benefits including Health & Dental, 401k, local discounts. Please click here for a comprehensive list of benefits.
  • Career Development - We invest in our employees As a member of the team, you will have the opportunity to grow your career. Whether pursuing career advancement, personal growth, or seasonal employment, we provide training and development opportunities to prepare you for your current role and future career.

We encourage applicants to apply early for full consideration and this posting will remain open until filled.