Outpatient Program Director

IOP PROGRAM DIRECTOR Reports to Regional Director of Outpatient Operations. Qualifications Minimum of 3 years in healthcare management experience. Administrative experience in an outpatient mental health clinic. Licensed health care professional (M.D., LCSW, RN/LPN, LPC, LMFT, Nursing Home Administrator License or equivalent). Specific Responsibilities and Duties General Hospital Administration Responsible for overall hospital operations, commensurate with the authority conferred by and under the supervision of the Regional Director Outpatient Operations. Organizes and directs all of the facility/program ongoing functions. Ensures appropriate admission, discharge and transfer of patients by coordinating and facilitating treatment team meetings and approving admissions recommended by the Intake Coordinator. Assures program quality by coordinating performance improvement audits for all admissions; audits to include 7‑day, monthly recertification and discharge. Assists in the development, revision and ongoing interpretation of policies and procedures, including the implications of proposed policies, and ensures effective implementation. Is involved in client grievance resolution and effectively resolves grievances with client/caregiver in attempt to resolve issues. Plans with other health service entities and develops and promotes a supportive approach to client service and care. Assures that communication with staff is an ongoing process. Responsible for daily flash meetings, weekly patient care representative meetings and monthly staff meetings. Works to facilitate billable clinical services as needed to remain in compliance with staffing budget within the facility. Human Resources Responsibilities Employs qualified personnel and ensures that licensed clinical staff obtain required continuing education each year. Ensures highest standard of care by verifying clinical competency of all staff and monitoring outcomes; reports inadequacies immediately to Governing Board of Directors and participates in corrective action. Encourages, supports, coordinates and/or provides continuing education and in‑services for all personnel as directed. Ensures minimum of annual evaluations of all staff with assistance. Responsible for supervising, evaluating and directing daily tasks for all clinical and nursing staff. Fiscal, Statistical and Support Services Responsibilities Accountable for budget implementation, accounting systems and fiscal controls. Reviews and approves all clinic payroll and submits to Payroll Department in accordance with policy. Approves, monitors and provides for maintenance of all equipment, clinical, nursing and medical supplies. Oversees record and reporting systems providing proper service control and measurement of program outcome. Submits requests for capital equipment and major office purchases for approval from Governing Board of Directors. Maintains open, regular communication with Medical Directors, documents accordingly, and assures accurate records of time sheets and administrative hours. Approves Medical Director time sheets prior to submission to Accounts Payable. Monitors, with assistance from Corporate VP of Finance, billing, payroll, human resources and other support department functions. Resources, IT, And Other Support Department Functions Responsible for managing IT resources and supporting department functions. (Details omitted for brevity). Community Education Takes an active part in local, state, and national health committees and functions as directed by VP Customer Relations and/or Governing Board of Directors. Works cooperatively with the Business Development Team, when directed, to educate the community about services and maintain community relations. Serves as Customer Service Ambassador. Assures that all new referral sources receive personal phone calls and sends Beacon thank‑you notes to existing referral sources. The above statements are only meant to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job related tasks other than those stated in this description. Beacon is an Equal Opportunity Employer. Seniority Level Director Employment Type Full‑time Job Function Business Development and Sales Industry Mental Health Care #J-18808-Ljbffr