We have other current jobs related to this field that you can find below

  • RV Service Advisor

    7 days ago

    Lebanon, United States Disability Solutions Full time

    Start your journey with Blue Compass RV as we are looking a Service Advisor to join our team. WHAT WE HAVE TO OFFER Blue Compass RV based out of Fort Lauderdale is the fastest growing RV Company with more than 100+ RV dealerships across the country! We staff each dealership with the best people in the business. We are known for the great care we take with...

  • Associate Financial Advisor

    1 week ago

    Lebanon, United States Edward Jones Full time

    Client advocate. Skilled communicator. Problem solver. Does that describe you? If so, we need you on our team. At Edward Jones, we're all about making a difference. In the lives of our clients - and our people. Our licensed branch associates are highly visible members of the client team, working under the leadership of a financial advisor.You thrive in an...

  • Associate Financial Advisor

    7 days ago

    Lebanon, United States Edward Jones Full time

    Client advocate. Skilled communicator. Problem solver. Does that describe you? If so, we need you on our team. At Edward Jones, we're all about making a difference. In the lives of our clients - and our people. Our licensed branch associates are highly visible members of the client team, working under the leadership of a financial advisor.You thrive in an...

  • Associate Financial Advisor

    7 days ago

    Lebanon, United States Edward Jones Full time

    Client advocate. Skilled communicator. Problem solver. Does that describe you? If so, we need you on our team. At Edward Jones, we're all about making a difference. In the lives of our clients - and our people. Our licensed branch associates are highly visible members of the client team, working under the leadership of a financial advisor. You thrive in an...

  • Associate Financial Advisor

    1 week ago

    Lebanon, United States Edward Jones Full time

    Client advocate. Skilled communicator. Problem solver. Does that describe you? If so, we need you on our team. At Edward Jones, we're all about making a difference. In the lives of our clients - and our people. Our licensed branch associates are highly visible members of the client team, working under the leadership of a financial advisor.You thrive in an...

  • Associate Financial Advisor

    7 days ago

    Lebanon, TN, United States Edward Jones Full time

    Client advocate. Skilled communicator. Problem solver. Does that describe you? If so, we need you on our team. At Edward Jones, we're all about making a difference. In the lives of our clients - and our people. Our licensed branch associates are highly visible members of the client team, working under the leadership of a financial advisor. You thrive...

  • Career Advisor, Lebanon, IN

    4 weeks ago

    Lebanon, United States Interlocal Association Full time

    Job DescriptionJob DescriptionCareer Services Advisor Company InformationInterlocal Association is a public nonprofit organization providing workforce and community development services.OpeningStarting Salary: $21.00/hour ($41,020.00/annually)Employee Type: Full-time, 8:00 am to 4:30 pm, Monday - FridayEducation: 4 Year DegreeExperience: At least 1...

  • Associate Financial Advisor

    2 weeks ago

    Lebanon, IL, United States Edward Jones Full time

    Client advocate. Skilled communicator. Problem solver. Does that describe you? If so, we need you on our team. At Edward Jones, we're all about making a difference. In the lives of our clients - and our people. Our licensed branch associates are highly visible members of the client team, working under the leadership of a financial advisor.You thrive in an...

  • Transition Services Case Advisor

    5 days ago

    Lebanon, Indiana, United States The Villages of Indiana Full time

    Independent Living Case Manager - Older Youth ServicesSalary Range: $43,500 - $48,500 per annumAre you dedicated to fostering the growth and independence of young individuals? We are seeking a skilled Independent Living Case Manager to provide essential support to participants in our Older Youth Services (OYS) program.The Case Manager will work...

  • Client Service Specialist

    6 days ago

    Lebanon, Tennessee, United States Wilson County Motors Full time

    Position: CLIENT SERVICE SPECIALIST (Chevy-Buick-GMC dealership)Reports To: Service DirectorBenefitsMedical, Dental & Vision Insurance401K + MatchLife InsurancePaid time off + Sick DaysShort/Long Term DisabilityGrowth opportunitiesPaid TrainingEmployee vehicle purchase plansDiscounts on products and services5-day workweekPOSITION SUMMARYThe Client Service...

  • Social Services Director

    1 month ago

    Lebanon, United States Lebanon Care Center LLC Full time

    Job DescriptionJob DescriptionSocial Service DirectorStatus: Full-Time Location: Avamere Rehab of Lebanon - 350 8th St. Lebanon, OR 97355Find your calling at Avamere where we support you in your career path.The primary purpose of this position is to plan, organize, develop and direct the overall operation of our facility’s Social Services Department to...

  • Mobile Automotive Service Technician

    3 months ago

    West Lebanon, United States Nucar Northern New England Full time

    Job DescriptionJob DescriptionNucar Ford of Lebanon is currently looking for a Mobile Automotive Service Technician to join our growing team!We Offer:Competitive WagesExtensive Factory Product TrainingMedical, Dental and Vision BenefitsCompany Paid Life InsurancePaid Vacation, Paid Holidays, Paid Sick Time401K with Company ContributionAutomotive Technician...

  • Customer Service Specialist

    2 days ago

    Lebanon, United States Mobile Communications America Full time

    MCA, your trusted advisor for wireless communications, data, and security, is seeking an experienced Customer Service Specialist in the Lebanon, Virginia area to support our fast-growing MSS division. MCA seeks team members who share our values: service, growth, teamwork, and safety. As a Military Friendly Employer, we welcome veterans, with over 250...

  • Customer Service Specialist

    3 days ago

    Lebanon, United States Mobile Communications America Full time

    MCA, your trusted advisor for wireless communications, data, and security, is seeking an experienced Customer Service Specialist in the Lebanon, Virginia area to support our fast-growing MSS division. MCA seeks team members who share our values: service, growth, teamwork, and safety. As a Military Friendly Employer, we welcome veterans, with over 250...

  • Senior Cloud Advisor

    4 weeks ago

    Lebanon, Oregon, United States Novo Nordisk Full time

    About the Department The Finance, Insights & Enterprise Solutions department brings insights and intelligence to inform decision making & drives digitalization and business solutions to attain NNI goals. Finance, Insights & Enterprise Solutions works closely across the organization to guide enterprise-wide resource allocations, investment choices, drive...

  • Branch Office Administrator

    2 months ago

    Lebanon, United States Edward Jones Full time

    Would you call yourself a relationship builder, a problem solver or a critical thinker? If you answered yes, we need you on our team.At Edward Jones, we are very intentional in calling our field associates branch teams. Most of our teams are two or three people, and in a Branch Office Support Professional role, you are a critical member of that team along...

  • Associate Financial Adviser

    7 days ago

    Lebanon, TN, United States Edward Jones Full time

    Our licensed branch associates are highly visible members of the client team, working under the leadership of a financial advisor. You and your financial advisor will complement each other to create capacity and provide value to your community. Position Schedule: Full-Time If you're looking for a challenging and rewarding career , the Associate...

  • Administrative Assistant

    3 months ago

    West Lebanon, United States Mount Family Group, LTD Full time

    Job DescriptionJob DescriptionSalary: $24.00/HRClient Administrative Assistant - Hanover, NH We are looking for a Client Administrative Assistant to join the Wealth Management Team of Financial Advisors.The Client Administrator is within the wealth management team of Financial Advisors, and is responsible for comprehensive administrative support for one or...

  • Community Business Advisor/Sales Agent

    2 weeks ago

    Lebanon, United States WalkerHughes Insurance Full time

    We are one of the top independent insurance agencies in the area. We’re proud to have built a reputation on integrity and first-class service among our clients, partners, and the communities that we serve. We’re on a mission to build long lasting relationships with our clients, have a positive societal impact through our work, and build an inclusive...

  • Community Business Advisor/Sales Agent

    1 month ago

    Lebanon, United States WalkerHughes Insurance Full time

    We are one of the top independent insurance agencies in the area. We’re proud to have built a reputation on integrity and first-class service among our clients, partners, and the communities that we serve. We’re on a mission to build long lasting relationships with our clients, have a positive societal impact through our work, and build an inclusive...

Service Advisor

1 month ago

Lebanon, United States Wilson County Chevy Buick GMC Full time

Position:          SERVICE ADVISOR / WRITER (Chevy-Buick-GMC dealership)

Reports To:      Service Director

Benefits

  • Medical, Dental & Vision Insurance
  • 401K + Match
  • Life Insurance
  • Paid time off + Sick Days
  • Short/Long Term Disability
  • Growth opportunities
  • Paid Training
  • Employee vehicle purchase plans
  • Discounts on products and services
  • 5-day workweek

POSITION SUMMARY

The Service Advisor is the face of Wilson County Motors in the Service Department and will be the primary point of contact for any customer coming in for service. The number one priority of the Service Writer is meeting customers on the service lane, attaining customer satisfaction, and having customer vehicles repaired right the first time. 

Realize that during any interaction with customers, the employee should remember the HERO (Helpful, Exceeds expectations, Represents us well, takes Ownership) program. Also, the customer is the highest priority of any employee of Wilson County Motors.

ESSENTIAL DUTIES

  1. Provide customers with an excellent experience during every visit.
  2. Greet customers, listen to their work requests, and record the information that will aid the Technician in making the correct repairs.
  3. Review the work order with the customer, explaining the work to be performed in easy-to-understand terms.
  4. Ensure every vehicle's completed service is performed to the customer's expectations and aligns with the work order.
  5. Communicate with customers in-person, by phone, email, and text messaging.
  6. Submit Warranty claims as required by the Service Manager.
  7. Oversee, review, and manage the utilization of loaner vehicles and GM programs that require the department to meet the required metrics.
  8. Develop new prospects and interact with existing customers to increase sales.
  9. Complete the repair orders (RO) and cash out guests.
  10. Complete all training as assigned.
  11. Maintain a high standard of professional appearance and a clean, organized work area.
  12. Assist with opening/closing the store and property gates.
  13. Interact professionally with team members in other departments.
  14. Perform other related duties as necessary.

REQUIRED SKILLS and ABILITIES

  • High school diploma, GED certification, or equivalent work/education combination
  • Ability to use a computer to perform work. (computer literacy)
  • Valid driver’s license with a clean driving record.
  • Six months prior experience in a customer-facing sales or service role.
  • Ability to perform basic mathematical calculations (add-subtract-multiple-divide)

PREFERRED SKILLS and ABILITIES

  • Automotive experience is a plus.
  • Prior experience performing Service Advisor for a dealership is preferred.
  • Proficient with communicating by phone, text, and email.
  • DealerTrack software experience is preferred but not required.

JOB EXPECTATIONS and REQUIRMENTS:

  1. Arrive at your place of work on time as scheduled.
  2. Hourly employees must clock in and out using the Company’s time recording system.
  3. Perform work safely following company safety guidelines.
  4. Maintain a valid driver’s license.
  5. Promptly respond to customer inquiries.
  6. Resolve customer issues by offering a positive resolution.
  7. Ensure a safe working environment and immediately report safety concerns to the Service Director.
  8. Ensure accuracy with all work performed.

WORKING CONDITIONS:

The employee Will be standing and walking for up to 80% of the shift with extensive time communicating with customers by telephone, text messaging, and email. It may require lifting, pushing, or pulling weights up to 25 lbs. Duties will be performed indoors in a climate-controlled environment. Some work might be performed outdoors in various weather conditions.

Wilson County Motors is an equal-opportunity employer. All qualified applicants will receive consideration for employment regardless of race, religion, color, national origin, sex, age, status as a protected veteran, among other things, or status as a qualified individual with a disability.