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SME Quality Performance Lead

2 months ago

Waipahu, United States Peraton Full time

Required:

  • 10+ years experience in related field, higher degree strongly desired
  • 5+ years of experience in Quality Assurance.
  • 2+ years of experience in a QA team leadership role.
  • Knowledge of software development lifecycle (SDLC).
  • Experience with Agile and Scrum methodologies.
  • Ability to work in a fast-paced, dynamic environment.
  • Clearance: DoD Secret clearance required; TS/SCI desired

Desired:

  • Excellent leadership and team management skills.
  • Strong analytical and problem-solving skills.
  • Expert understanding of QA methodologies and best practices.
  • Excellent communication and interpersonal skills.
  • Detail-oriented with a strong focus on quality.
  • Proven track record of leading QA teams.
  • Prior experience working with various corporate level functional roles, including Talent Acquisition, Human Resources, Security, Training, Marketing, and Communication.
  • Ability to work independently and as a member of a team to deliver outstanding results.
  • Program Management Professional (PgMP) or Project Management Professional (PMP) – issued by Project Management Institute (PMI).
  • Certified Scrum Master (CSM) – issued by Scrum Alliance.

Peraton is seeking a highly qualified SME Quality Performance Lead in support to the upcoming LONG-RANGE ENTERPRISE INTELLIGENCE, SURVEILLANCE, AND RECONNAISSANCE ACTIVITY (LEIA) in Honolulu, HI, supporting a DoD customer. As part of a highly talented, motivated, and high-performing team, you will support an exciting, fast-paced program with regional and global importance.

Responsibilities:

  • Closely collaborate with PM, DPM and Program Operations Lead to plan, design, and execute Quality Performance programs and processes in support of DoD needs within the assigned region.
  • Advises the PM, DPM and Program Operations Lead on Quality Performance engagement, execution, and reporting.
  • Plans, develops, implements, and communicates the Program’s Total Quality Management System (TQMS) policies, processes, and procedures.
  • Plans, develops, applies, and manages Quality, Performance, & Risk Management (QPRM) processes across Task Areas and teammates.
  • Confirms that tailored Program Quality Management policies, processes and procedures align with ISO 9001, AS 9100, IS-BAO, standards and CMMI Dev & Services maturity models.
  • Manages Quality of Task Order (TO) deliverables and assists quality management across projects under the Program TO.
  • Regularly meets with customers and obtains feedback via face-to-face meetings and/or online customer satisfaction surveys.
  • Coordinates the Quality, Performance & Risk Management (QPRM) Council and Quality Engineer/Continuous Improvement Specialist during transition-in and program execution.
  • Manages the development and/or modification of processes, procedures, templates, and other process artifacts for organizational process improvement efforts.
  • Performs management functions such as planning/scheduling, training and mentorship to personnel, providing proper resourcing, and status reporting to senior management for all process improvement, QA, and customer satisfaction activities.
  • Participates in internal and external program performance reviews to provide the status of quality activities and improvements.
  • Oversees and/or participates in continual improvement initiatives.
  • Plans, designs, and leads the service performance optimization process to apply adaptive, controlled Define, Measure, Analyze, Improve & Control (DMAIC) continual improvement facilitating project execution.
  • Uses 1VIEW tools and dashboards to document quality and risk metrics/key performance indicators (KPIs)/measurements/and results.
  • Develops/updates, coordinates, facilitates reviews of, and submits program deliverables.
  • Tune, coordinate, and deliver enterprise programs to identify training needs of regional employees to facilitate growth and development of program talent.
  • Some positions may require shift work and/or an ability to work a non-standard work schedule to support the DoD customer mission.
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