Assistant General Manager

2 months ago

honolulu, United States Hard Rock Cafe Full time

HRI owns the global trademark for all Hard Rock brands. The company owns, operates and franchises Cafes across Europe, Asia, and the Americas, as well as owns, licenses and/or manages hotel/casino properties worldwide. Destinations include the company’s two most successful Hotel and Casino properties in Florida, both owned and operated by HRI parent entity The Seminole Tribe of Florida. In 2018, Hard Rock International was recognized as a Forbes Magazine Top Employer for Women and Land Operator of the Year at the Global Gaming Awards.

For more information on Hard Rock International visit www.hardrock.com.


Assistant General Manager is the senior business leader in the Cafe supporting the General Manager for upholding all brand standards, core values, while meeting or exceeding Owners’ Objectives. The Assistant General Manager is responsible for asset management of the entire facility, the Assistant General Manager, in conjunction with the General Manager is expected to demonstrate an entrepreneurial approach to identifying and acting on opportunities and challenges to maximize the business’ full potential in the market.

  • Demonstrate a working financial comprehension in achieving the Cafes key performance metrics.
  • Work very closely with Sales to execute the Cafe Sales & Marketing plan while helping to achieve year-over-year entrée count growth.
  • Serve as a mentor and coach to junior management staff in understanding the businesses financial goals.
  • Work in unison with the Cafe General Manager to communicate a clear operating direction based on a sound understanding of the business, strengths, weaknesses, and opportunities.
  • Work across all departments in supporting the team in consistent execution of all systems and processes to consistently deliver all products and services to brand standards.
  • Support the GM in building a highly functional team of management and hourly team members who share a common vision and values surrounding the overall success of the café.
  • Champion change, ensuring all local and company initiatives are implemented successfully.
  • Foster an environment of customer advocacy in which all team members put the guest first in very situation.
  • Execute established standards for overall guest satisfaction that meet or exceed brand standards as determined by an objective ranking systems.
  • Work in conjunction with the GM to be responsive and hospitable to guest feedback from all sources, including social media and email.
  • Support Cafe staffing objectives by supporting the GM in attracting and retaining the most exceptionally talented people available in the market and place them in positions that leverage their skills and expertise for maximum impact.
  • Clearly define goals and expectations for each management and hourly team member using performance review tools and hold your people accountable for successful performance.
  • Support staff development and advancement along well-defined career paths.
  • Serve as a Learning Coach developing, implementing and executing learning and developmental programs for all individuals under his/her stewardship in order to drive continuous improvement and retention.


EXPERIENCE, EDUCATION, AND CERTIFICATIONS

  • Minimum 10 years of experience in the hospitality industry inclusive of restaurant front line operations.
  • Bachelors Business Degree or documented entrepreneurial hospitality leadership.

SKILLS

  • Strong leadership and interpersonal skills – that can be factually verified by peers and prior supervisors.
  • Can illustrate consultative skills and ability to work cross-functionally.
  • Exhibits excellent verbal and written communication skills.
  • Demonstrates strong problem solving skills through ability to diagnose and develop recommended solutions.
  • Possesses the potential and aspiration to serve as a Hard Rock General Manager.


Competitive Compensation & Bonus, Generous PTO, and Healthcare Benefits Plan


Native Americans receive preference in accordance with Tribal law.


Closing:

Hard Rock International is an equal opportunity employer. We live our motto LOVE ALL – SERVE ALL, and strive to foster an inclusive workplace culture for every team member. Hard Rock welcomes and encourages applications from people with disabilities. Consistent with the Americans with Disabilities Act (ADA),it is the policy of Hard Rock to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact a member of our Human Resources team.

Disclaimer

While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

  • Assistant General Manager

    4 weeks ago

    Honolulu, Hawaii, United States Hard Rock Cafe Full time

    Job OverviewHard Rock Cafe is seeking a highly skilled and experienced Assistant General Manager to support the General Manager in upholding all brand standards and core values while meeting or exceeding Owners' Objectives.The ideal candidate will have a minimum of 10 years of experience in the hospitality industry, including restaurant front-line...

  • General Manager

    3 days ago

    Honolulu, United States SSA Group Full time

    Honolulu Zoo, Honolulu, Hawaii, United States of America Job Description SSA Group at Honolulu Zoo is looking for a talented General Manager to join our team! Please note that we accept applications on an ongoing basis. There is no set deadline for submitting your application. We encourage interested candidates to apply at any time via our website at...

  • Assistant General Manager

    3 months ago

    Honolulu, United States Hard Rock Cafe Full time

    HRI owns the global trademark for all Hard Rock brands. The company owns, operates and franchises Cafes across Europe, Asia, and the Americas, as well as owns, licenses and/or manages hotel/casino properties worldwide. Destinations include the company’s two most successful Hotel and Casino properties in Florida, both owned and operated by HRI parent entity...

  • Assistant General Manager

    3 months ago

    honolulu, United States Hard Rock Cafe Full time

    HRI owns the global trademark for all Hard Rock brands. The company owns, operates and franchises Cafes across Europe, Asia, and the Americas, as well as owns, licenses and/or manages hotel/casino properties worldwide. Destinations include the company’s two most successful Hotel and Casino properties in Florida, both owned and operated by HRI parent entity...

  • Manager of Demand Generation

    1 month ago

    Honolulu, United States Moneta Ventures Full time

    GRIN is the pioneer behind the world's first Creator Management platform, designed for the next generation of brands who recognize that, in the Creator Economy , authenticity is everything.Our platform supports every brand's journey to connecting with consumers through authentic creator relationships and is listed #1 across all top review sites...

  • General Manager

    4 weeks ago

    Honolulu, Hawaii, United States Springboard Hospitality Full time

    Job SummaryWe are seeking a highly skilled and experienced General Manager to lead our hotel operations and drive business growth. As a key member of our leadership team, you will be responsible for overseeing all aspects of hotel management, including sales, marketing, and customer service.Key ResponsibilitiesDevelop and implement strategic plans to drive...

  • Assistant Manager

    1 month ago

    Honolulu, Hawaii, United States AlohaHP Full time

    Job DescriptionAlohaHP is seeking a motivated and energetic Assistant Manager to join our team in this key position. As a leader within the store, you will oversee day-to-day operations, manage financial tasks, and deliver top-tier customer service.Your Role as Assistant ManagerAs Assistant Manager, you will work closely with the Store Manager to ensure...

  • Assistant Manager, Neighborhood Center

    3 weeks ago

    Honolulu, United States HMSA Full time

    MANAGING THE HMSA CENTER Assist in the entire breadth of duties required in running the HMSA Center. Function as a Manager in the cases of Manager's absence. Duties may include: Staffing Hire and train HMSA Center staff. Monitor traffic patterns and staffing needs and schedule staff to ensure appropriate coverage and service. Delegation Of Work Understand...

  • Pediatrician - General Pediatrics

    1 month ago

    Honolulu, Hawaii, United States Defense Health Agency Full time

    Job SummaryThe Defense Health Agency is seeking a highly skilled Pediatrician to serve as a General Pediatrician and Primary Care Manager in the General Pediatric Clinic. This is a unique opportunity to work in a team-based clinical setting as part of a Patient Centered Medical Home.Key ResponsibilitiesProvide a full range of outpatient pediatric services to...

  • Assistant Manager

    3 weeks ago

    Honolulu, United States Institute For Human Services Full time

    We're adding service locations and are in need of compassionate team players with excellent communication skills. If you consider yourself a professional with excellent boundaries, with some experience supervising small teams and are willing to work with employees and guests from all walks of life, we are open to training you! Be a part of the solution to...

  • Pediatrician - General Pediatrician and Primary Care Manager

    4 weeks ago

    Honolulu, Hawaii, United States Defense Health Agency Civilian Corps, Falls Church, VA Full time

    Job SummaryWe are seeking a highly skilled Pediatrician to serve as a General Pediatrician and Primary Care Manager in our General Pediatric Clinic. The ideal candidate will have a strong background in pediatric medicine and excellent leadership skills.ResponsibilitiesProvides a full range of outpatient pediatric services to infants, children, and...

  • Assistant Store Manager

    1 month ago

    Honolulu, United States Extra Space Storage Full time

    Accurate Pay Range:$17.00 - $19.00/hr Monthly Incentive OpportunitiesAs an Assistant Store Manager, you will have the opportunity to be part of a diverse team with an excellent company culture.We offer competitive wages, a great work/life balance, and career and development opportunities.Extra Space Storage is the largest self storage company in the United...

  • Speech Language Pathologist

    1 month ago

    Honolulu, Hawaii, United States Mass General Brigham Full time

    Job Title: Speech Language PathologistMass General Brigham is seeking a skilled Speech Language Pathologist to join our team in Sandwich, Massachusetts.Job Summary:We are looking for a dedicated and compassionate Speech Language Pathologist to provide high-quality care to patients of all ages with speech, language, cognitive-communicative, voice, and...

  • Assistant Operations Manager

    6 months ago

    Honolulu, United States CLEAR Full time

    The Assistant Operations Manager will be a part of our airport leadership team, reporting to the General Manager and leading and driving the daily floor operations at your station. The ideal candidate for this position thrives in a fast-paced environment, and is a hands-on coach for security, customer service and sales.  Key Responsibilities Include: Spend...

  • Assistant Property Manager

    3 weeks ago

    Honolulu, United States JLL Full time

    JLL has an exciting opportunity to join our Retail Property Management team. The APM will help with our Open Air Retail Shopping Center portfolio in Hawaii. The Assistant Property Manager (APM) is responsible for providing support to the Property Manager(s) in all areas of management for the assigned properties to include maintenance, tenant relations,...

  • Speech Language Pathologist

    4 weeks ago

    Honolulu, Hawaii, United States Mass General Brigham Full time

    Job DescriptionMass General Brigham is seeking a highly skilled Speech Language Pathologist to join our team in Sandwich, Massachusetts.Job Summary:We are looking for a dedicated and compassionate Speech Language Pathologist to provide evaluation and treatment to patients of all ages with speech, language, cognitive-communicative, voice, and swallowing...

  • Executive Assistant NF-04

    4 weeks ago

    Honolulu, Hawaii, United States US Army Full time

    Job SummaryServes as the Executive Assistant in the Executive Office of the Hale Koa Hotel. This position requires a highly skilled professional to provide administrative support to the General Manager and senior leadership group.Key ResponsibilitiesProvides advice and assistance on all matters related to the coordination, integration, and synchronization of...

  • Executive Assistant NF-04

    4 weeks ago

    Honolulu, Hawaii, United States US Army Full time

    Job SummaryServes as the Executive Assistant in the Executive Office of the Hale Koa Hotel. This position requires a highly skilled and experienced professional to provide administrative support to the General Manager and senior leadership group.Key ResponsibilitiesProvides advice and assistance on all matters related to the coordination, integration, and...

  • Surety Assistant Account Manager

    2 weeks ago

    Honolulu, United States Alliant Insurance Services Full time

    Surety Assistant Account Manager - Commercial P&C Insurance Alliant Insurance Services is one of the nations largest and fastest-growing insurance brokerage and consulting firms. We operate through a network of specialized national platforms and local offices to offer our clients a comprehensive portfolio of solutions built on innovative thinking and...

  • Surety Assistant Account Manager

    3 weeks ago

    Honolulu, United States Alliant Insurance Services Full time

    Surety Assistant Account Manager - Commercial P&C Insurance Alliant Insurance Services is one of the nation’s largest and fastest-growing insurance brokerage and consulting firms. We operate through a network of specialized national platforms and local offices to offer our clients a comprehensive portfolio of solutions built on innovative thinking and...