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Automotive Warranty Administrator
4 months ago
Job DescriptionJob Description
Automotive Warranty Administrator – Service Advisor
Carmack Honda and Hyundai Service center is looking for a qualified individual to fill the role of Warranty Administrator/Service Advisor. This role will consist of the following duties:
- Processes warranty claims on a timely basis for each franchise or distributor.
- Processes all warranty paperwork to ensure proper documentation.
- Verifies criteria required by factory or distributor.
- Reconciles all warranty receivables with payments through the appropriate accounting schedule.
- Posts credits on the computer.
- Resubmits all rejected claims promptly or.
- Follow up on payment of outstanding claims.
- Files and maintains all service records as required by the warrantor.
- Keeps informed of all factory recalls and bulletins.
- Greet customers at the service counter, answer phones, and schedule appointments.
- Assists with any clerical needs as directed by the fixed operations manager or the controller.
- Maintains a professional appearance and a neat work area.
- Performs other duties as assigned.