Retail Store Manager – Team Leader

3 months ago

Cambridge, United States Mattress Firm Full time

Is your current job a nightmare? Make it a dream job at Mattress Firm®   

Join Mattress Firm® as a Store Sales Manager and have the job of your dreams   

Does leading by example and developing your team in a retail sales environment excite you?  Do you want to work with happy, inspired employees, where people love to come to work and always wake up on the right side of the bed? All while helping customers sleep well to live well? Then take your career to the next level and apply for the Mattress Firm Store Sales Manager 

 

This commission-driven sales role will provide you with everything you need to thrive at Mattress Firm. This position is eligible to receive bonus pay.   

 

Bilingual preferred – Spanish. 

Benefits include: 

Excellent career growth opportunities through on-the-job training and development programs 

401(k) with employer matching  

Mental health and life resources  

Medical, dental, prescription and vision plans  

Get paid on-demand   

Base pay or uncapped commission 

Employee discounts on Mattress Firm sleep products and accessories  

 

Additional perks may include discounts on the following: 

Cell phone products and services 

Tickets to events and attractions 

Personal travel 

Electronics and appliance purchases 

Pet insurance plans 

Mortgage loan rates 

  

Job Details 

The Store Manager leads the Mattress Firm vision, company initiatives and achieves sales performance goals by holding associates accountable for the execution of in-store merchandising in multiple store units. The role is responsible for leading selling programs, driving related KPI results in multiple store units and supporting the omni-channel experience. The Store Manager ensures teams always put the customer at the center and create a compelling and engaging environment for Mattress Firm team members. 

 

  • Drive individual and team sales performance and KPIs. 

  • Train and coach store employees in sales, product knowledge and operating activities, providing constructive feedback; annual performance reviews and Individual Development Plans. 

  • Create an environment where customers are always at the center and have an exceptional experience. 

  • Communicate professionally and regularly with field employees (Distribution Center, District Manager, Regional VP, etc.) to address immediate concerns and questions. 

  • Assist in multi-store staffing, interviewing, and hiring qualified candidates. 

  • Continue to develop skills, competencies, product knowledge through assigned course work, training, and other company led activities. 

  • Conduct workforce management activities (store staffing schedule, reconciling punches etc.), utilizing Operations team support and tools. 

  • Achieve or exceed individual store financial targets through effective execution and customer service at the store level. 

  • Ensure store execution of product merchandising, marketing, and POP standards. 

  • Ensure company policies, including appearance and functionality standards, and state regulations are followed. 

  • Partner with marketing to plan, implement and monitor assigned store’s social media strategy to positively impact brand awareness and increase sales. 

 

Mattress Firm   

We’re no ordinary mattress company. In just over 30 years, Mattress Firm is America’s most trusted authority on sleep. With more than 2,400 stores nationwide and a team of more than 6,000 Sleep Experts, we have helped millions of people get better sleep. That’s who we are and what we do—because everyone deserves a great night’s sleep.   

 Mattress Firm takes pride in our purpose of helping people sleep well to live well, and we deeply invest in every new sales associate coming on board to live up to that promise. Our award-winning talent development programs include an education path designed to support all new sales associates' learning proficiency for specialty retail. Not only do we invest in training, but all new sales associates are eligible for a performance-based bonus after their sixth month of employment.  

  

DIVERSE CANDIDATES ARE ENCOURAGED TO APPLY   

Mattress Firm is an equal employment opportunity employer and is committed to maintaining a non-discriminatory work environment and does not discriminate against any applicant or employee for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law. Mattress Firm is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.  

Pay Range:

75,000 to 102,000

Now don’t fall asleep out there… the sooner that we receive your application, the closer you are to the career of your dreams

DIVERSE CANDIDATES ARE ENCOURAGED TO APPLY

Mattress Firm is an equal employment opportunity employer and is committed to maintaining a non-discriminatory work environment, and does not discriminate against any applicant or employee for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law. Mattress Firm is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.

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