Lead Field Technician

4 weeks ago


Detroit, United States Strategic Staffing Solutions Full time
STRATEGIC STAFFING SOLUTIONS (S3) HAS AN OPENING

All potential applicants are encouraged to scroll through and read the complete job description before applying.

Strategic Staffing Solutions is currently looking for a Lead Field Technician for a contract opportunity with one of our largest clients located in Detroit, MI

Title: Lead Field Technician
Location: Metro Detroit area (Onsite/Field)
Duration: 12+ Months
Role Type: W2 contract engagement

*Must have a Valid driver's license and auto insurance
*Contractor will be eligible for time & half beyond 40 hr. work week (MI/non-exempt)
*Contractor will be eligible for mileage reimbursement government rate of $0.67/mile

Job Description:

• This position will be out in the field 100%
• Travel will include: Driving to substations, warehouses, service centers, etc.
• Company car is not provided. Must have reliable car – we reimburse for mileage
• Overtime occasionally when needed
• Area of travel: Metro Detroit and within 100-200 miles of Detroit at times
• We are Looking for someone with Telecom skills/knowledge, cabling, switches, etc. Someone who can work independently and very eager to learn new skills.
Key Accountabilities

• Basic Troubleshooting
• Primary Applications (ADMS ClickSoft)
• Mapping within Primary Applications
• MDT Diagnostic Tool (Netmotion)
• Vehicle wiring
• Voltage Checking
• Desktop Apps (MDT Diagnosis Tool, MDT Printer set up, Mappoint, GT Viewer)
• Hardware review of different MDT’s
• Review of docking solutions and reoccurring challenges
• Bios Settings
• General MDT repair (Replacement of CMOS, hard drive, screen protector, main battery, internal modem, internal GPS replacement)
Minimum Education & Experience Requirements

• Associates degree in related field and 1-2 years experience or a High School diploma or GED and 3-5 years prior experience.
Other Requirements

• Ability to lift 50 lbs.
• Valid drivers license
• Reliable transportation which can carry 300 lbs.
• Customer support skills and phone skills.
• Knowledge and familiarity with PC setup and installation of software.
• Able to use basic test equipment such as: VOM, T1 tester, fiber tester, data circuit tester, RF wattmeter, RF service monitor, Antenna tester, protocol analyzer, spectrum analyzer.
• Provides 24 x 7 trouble response when needed.
• Passes initial Department of Transportation (DOT) drug screens and random drug testing
*Beware of scams. S3 never asks for money during its onboarding process

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