Restaurant Server

3 weeks ago

Norfolk, United States BBL Hospitality Full time
Job Details

Job Location
Springhill Suites ODU - Norfolk, VA

Position Type
Part Time

Salary Range
$8.00 - $8.00 Hourly

Job Shift
Any

Job Category
Restaurant - Food Service

Part-Time Server

COME AND JOIN OUR AMAZING TEAM

Most positions do require weekend and holiday availability.

We are pleased to share the benefit options that we offer:
  • Paid Time Off
  • 401K Investment
  • Referral Bonus
  • Associate Development Plan Opportunities
  • Internal Promotion Opportunities
  • Medical, Dental, Vision, Voluntary Benefits, FSA and HSA account options available to Full-Time associates
  • Restaurant Discounts/Perks Program
Restaurant server will provide friendly, responsive service to create an exceptional dining experience for all of our guests. Each server's primary objective is to show our guests such a marvelous time, they will want to return again and again. Responsible for guest. Reports to restaurant manager. Skills include: be able to communicate and understand the predominant language(s) of our guests. Must have a basic knowledge of dining room and service procedures and functions. Possess basic math skills and have the ability to handle money and operate a point-of-sale system. Physical requirements include: Be able to work in a standing position for long periods of time (up to 5 hours). Be able to safely lift and easily maneuver trays of food frequently weighing up to 20 to 25 pounds.

Duties to include, but not limited to:
  • Welcome and greet guests. Make all our guests feel comfortable and let them know you're there to personally take care of them.
  • Inform guests of specials and menu changes.
  • Make recommendations you genuinely feel your guests will enjoy.
  • Answer questions about our food, beverages and other restaurant functions and services.
  • Take food and beverage orders from guests, enter orders in our point-of-sale system which relays orders to the kitchen and bar.
  • Deliver food and beverages from kitchen and bar to guests in a timely matter.
  • Perform side work at the start and end of each shift as required by service station assignment.
  • Maintain clean service areas.
  • Monitor and observe guests dining experience. Ensure guests are satisfied with the food and service. Respond promptly and courteously to any requests.
  • Prepare final bill, present check to guest, accept payment, process credit card charges or make change (if applicable).
  • Be ready and willing to assist fellow servers as situations arise.
  • Be ready and willing to assist busperson with clearing and resetting tables.
  • Thank guests for their visit and invite them to return.
  • Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor.

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