Restaurant Equipment Repair Technician

TriMark USA is the country’s largest provider of design services, equipment, and supplies to the foodservice industry. Founded in 1896 and headquartered in Massachusetts, we serve customers across the country with customized solutions, leveraging our expertise and national brand strengths. Service Technician – All Levels (Associate, Service, Senior) Whether you’re just starting your career or have years of experience repairing commercial kitchen equipment, TriMark has a place for you. As a Service Technician, you’ll be the go‑to expert who keeps our customers’ equipment up and running. Depending on your experience, you’ll be hired at the Associate, Service, or Senior Technician level, with pay and responsibilities commensurate with your skills. Why You’ll Love It Here We invest in our people and show it with: Fully Equipped for Success – company van or truck, company credit card, company cell phone, and every tool and material you need 401(k) Match & Bonus Opportunities – we invest in your future and celebrate your wins Continuous Learning – hands‑on manufacturer training, tuition reimbursement for certifications, and CFSP prep programs – all covered Benefits that Fit Your Life – medical, dental, vision, pet & legal insurance, tuition reimbursement, and paid time off for community service Career Growth – promotion from within, clear paths from Associate Technician to Senior Technician and beyond About The Role Reports to: Service Manager Employment Type: Full‑Time Travel: Up to 25% (mostly for training and development) Level: Associate, Service, or Senior Technician (based on experience and capability) What You’ll Do Technical Excellence – Diagnose, repair, and install a wide range of commercial kitchen equipment, handle on‑call rotation and complex troubleshooting, and keep your company vehicle, tools, and parts organized, safe, and ready for action. Team Player & Mentor – Depending on level, learn from experienced technicians or mentor junior team members, share best practices, and collaborate to strengthen team expertise. Safety First – Lead and follow safety protocols, ensuring every install and repair meets manufacturer standards and performing safety checks on tools, vehicles, and equipment regularly. Communication & Reporting – Use your company tablet to document work orders and service reports accurately; partner with customers, manufacturers, and sales reps to ensure top‑notch service. Problem Solver – Bring creative thinking to challenging repair situations, knowing when to call in reinforcements and when to lead the solution yourself. What It Takes Associate Technician – Entry‑level role for individuals with mechanical aptitude, a willingness to learn, or related technical education. Service Technician – 1–2 years of experience servicing or installing commercial kitchen or refrigeration equipment. Senior Service Technician – 3+ years of advanced, hands‑on experience leading complex installations and mentoring others. Technical or trade school training preferred (especially refrigeration). Valid driver’s license and clean driving record required. Strong communication skills and ability to work independently. Ability to travel up to 25% for training in the first two weeks. Ability to pass a background check and drug screen after offer acceptance. Physical Requirements Lift up to 75 lbs. safely. Stand, bend, kneel, crawl, and climb as needed – this job keeps you moving. Use hands and tools with precision and care. Ready to Roll? Join a company that gives you the tools, training, and trust to build a lasting career. At TriMark, every technician matters—whether you’re starting out or ready to lead. We don’t just fix equipment; we fuel the foodservice industry that keeps America cooking. Compensation: The range provided represents the national average pay range for this position and is a general guideline. Pay will reflect the candidate’s unique qualifications and may be higher or lower, depending on geographic location and other factors. Benefits: In addition to base salary, this role is eligible for TriMark’s benefits programs, including medical, dental, vision, 401(k) with employer match, and for leadership positions, eligibility for bonus programs commensurate with role and scope of responsibility. Diversity and Inclusion: TriMark’s commitment to diversity, inclusion, and belonging is a purposeful mission that strengthens our organization and those we serve by uniting the unique and beautiful differences of our employees. We provide equal employment opportunities and prohibit discrimination or harassment of any type without regard to protected characteristics. This policy applies to all terms and conditions of employment. Contact for accommodations: accommodations@trimarkusa.com Scam Alert: TriMark will never ask an applicant for their social security number or to make a payment related to a job application or job offer. Further, all communications with TriMark recruiters will come from an email address ending in TriMarkUSA.com. If you have any concerns about the legitimacy of a job posting or recruiting contact, please contact recruitment@trimarkusa.com. #J-18808-Ljbffr