Product Manager

5 days ago

Baltimore, United States OneMain Financial Full time

One of our critical and highly visible initiatives is building and scaling industry-leading lending digital and omni channel applications and experiences for our customers.


Apply below after reading through all the details and supporting information regarding this job opportunity.

Our product team works on the forefront of these initiatives, guiding teams and processes to create new experiences for our customers across a wide variety of digital and branch touchpoints, experiences, and channels. We collaborate in a customer-centric environment where decisions impact effective and responsible platform design and functionality which make our products better for millions of customers.

If you're passionate about product development, driven to deeply understand customer needs and how to align a team to meet those needs, we want to hear from you. This is an opportunity to build valuable and engaging consumer experiences that will reach millions of customers.

As the Lead Product Manager in the Originations product lane, you will play a key role in OneMain Financials’ success in creating strategies across various digital channels to maximize brand awareness to drive qualified prospects into engaging product offerings on desktop and mobile experiences. You will be responsible for providing the overall product vision which consists of a complex roadmap of features and enhancements that add value to the customer experience and aligns to business OKRs.

What You Will Do

  • Partner with business and technology leaders to establish cross-functional alignment of technical feasibility with business needs and product vision.

  • Lead discovery efforts with internal stakeholders to build a high value product plan/roadmap.

  • Manage the product roadmap using business intelligence, VOC and analytics to prioritize epics & user-stories.

  • Evaluate business ideas for usability, value, feasibility and business viability.

  • Prioritize efforts in partnership with business and technology stakeholders, influence teams to align and execute.

  • Develop a mastery-level understanding of customer needs, team member needs, pain-points in the experience, and customer priorities.

  • Partner with analytics and BI team members to perform in-depth analysis on customer behavior. Substantiate gaps and opportunities in the customer experience with quantitative & qualitative data.

  • Work closely with UX practice to drive and employ best-practices and design thinking to ensure best-in-class experiences are baked into all customer-facing deliverables.

  • Measure and optimize against key metrics. Conduct A/B tests to continuously improve the customer experience.

  • Present product plans & roadmaps to cross-organizational stakeholders, executive leaders, and peers to demonstrate performance awareness and thought leadership.

Required Qualifications

  • Must have financial Originations experience in a B2C environment

  • 5-7 years of product management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.

  • Experience working in agile operating models.

  • Analytical mindset: ability to turn findings from data into executable plans that meet business objectives.

  • Working with distributed teams and using agile delivery tools (i.e. JIRA, Confluence).

  • 5+ years of financial industry experience.

  • Demonstrated experience working with lending products, understanding of platform functionality, processing flows, APIs/data transmission technology, and/or new business integration services.

  • Experience leading scrum team(s) through an end-to-end program of work via SDLC.

  • Proficient in writing detailed user-stories and acceptance criteria.

  • Proven track record improving conversion rates for top-of-funnel digital experiences for web and mobile environments.

  • Experience in ideating concepts, evaluating, building, delivering and iterating digital products.

  • Demonstrated product delivery experience. Ability to self-start business opportunities from concept to reality – emphasizing product innovation and simplified operational processes.

  • Strong relationship building, prioritization and influencing skills.

  • Technology experience within the financial services industry.

  • Strong leadership aptitude and the ability to influence effectively in a matrixed environment.

  • Experience communicating in written and verbal formats with senior executive-level leaders.

  • Bachelors degree in technology, analytics, finances or related field. Equivalent experience may be considered

This role is Hybrid. You should be located within a commutable distance to one of our offices located in Baltimore MD, Charlotte NC, Wilmington DE, Evansville IN, Chicago IL, or Dallas/Fort Worth TX.

Target base salary range is $125k - $155k, which is based on various factors including skills and work experience, and location. In addition to base salary, this role is eligible for a competitive additional compensation program that is based on individual and company performance.

Who we Are

OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we’ve looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.

Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we’re committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There’s never been a better time to shine with OneMain.

Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That’s why we’ve packed our comprehensive benefits package for full- and some part-timers with: 

  • Health and wellbeing options for team members and their dependents

  • Up to 4% matching 401(k)

  • Employee Stock Purchase Plan (10% share discount)

  • Tuition reimbursement

  • Continuing education

  • Bonus eligible

  • Paid time off (15 days’ vacation per year, plus 2 personal days, prorated based on start date)

  • Paid holidays (7 days per year, based on start date)

  • Paid volunteer time (3 days per year, prorated based on start date)

  • And more

#LI-DWB

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