Systems Administrator II

2 months ago

Mobile, United States System One Full time

System One is seeking a Systems Administrator for a long-term onsite, opportunity in Mobile, AL. The System Admin will be responsible for supporting the IT team with maintaining server infrastructure and related systems while upholding high levels of customer service and communication. The primary duties for this position are focused on systems management which includes network, file and print services, virtualization, hardware and software support, managing directory services, patch management, system backups, SAN, monitoring and inventory. Additionally, this position will interface with the helpdesk ticketing system, IT support entities and the end-user as to resolve incidents. Troubleshoots system hardware/software problems
Implement and troubleshoot enterprise class IT solutions
Manage active directory, user accounts, passwords, DNS, DHCP, certificate authorities, mailboxes, database, file level permissions, management of group policy and organizational units
Maintains documentation and inventory for servers, hardware and software
Participates in the IT Change Management processes
Interacts effectively with others and clearly communicates verbally and in writing
Provides end-user support via telephone, email, face-to-face, and remotely
Participates in compliance activities that include audit log collection, analysis and reporting
Maintains system monitoring tools to ensure the integrity and availability of all IT server resources, reviewing system and application logs
Performs daily backup operations that include ensuring backups are successfully accomplished and the proper disposition of media
Add and configure new services and hardware as required in support of break-fix activities or system projects
Performs after hours’ system support during scheduled and unscheduled outages and standard monthly patching requirements as well as license server management

Qualifications: Bachelor’s Degree with 4+ years of experience, or equivalent combination of education and experience required
Experience with current Microsoft Windows server operating systems including active directory
Experience managing VMware server virtualization environment
Experience managing Citrix technologies
Experience with patch management software
Experience managing server backup and recovery tools
Experience managing on premise Microsoft Exchange or O365
Experience managing Mobile Device Management (MDM) platforms
Ability to understand and comply with relevant department and/or corporate policies, procedures and guidelines as they pertain to company data and technology
Experience using performance analysis tools to monitor systems
Experience with performance tuning, hardware upgrades, and resource optimization as well as configuration of CPU, memory, and storage
Ability to assist with developing and participating in disaster recovery exercises
Knowledge of IT concepts, best practices, and procedures
Self-motivated individual with the ability to work individually and in a team environment
Proficiency with Word, Excel, Access, Visio, PowerPoint, and PDF software
Excellent communication and interpersonal skills
Knowledge and understanding of ITIL concepts such as Change Management

#M1

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