Warehouse Manager

Warehouse Manager – Visual Edge IT Visual Edge IT is seeking an experienced Warehouse Manager to oversee operations, inventory control, serialized equipment management, and outbound logistics at one or more warehouse facilities. Job Summary Are you a hands‑on operational leader who thrives in a fast‑paced warehouse environment, driving accuracy, efficiency, and process discipline across multiple locations? If you excel at leading teams, strengthening operational standards, and ensuring smooth movement of equipment, parts, and supplies that support our delivery, service, and sales teams nationwide, we want you. Primary Responsibilities Oversee daily warehouse operations, including staging, equipment handling, receiving, shipping, inventory control and parts distribution across assigned locations. Lead, train, develop and evaluate warehouse personnel while maintaining a high‑performance culture focused on accuracy, safety, and efficiency. Assign daily workload, enforce SOPs, and drive continuous process and workflow improvements to support operational agility. Maintain a clean, organized, high‑functioning warehouse environment supporting high‑volume movement of serialized equipment. Manage serialized inventory, ensuring accurate receiving, documentation, bin assignments, and all serialized equipment transactions within e‑automate and DocRecords. Oversee staging and coordination with production/setup teams to ensure equipment is correctly configured and ready for delivery. Validate delivery documentation to support accurate billing, revenue recognition and month‑end requirements. Lead cycle counts, research variances, conduct full physical inventory and ensure compliance with inventory accuracy standards. Manage bin structures, replenishment workflows, receiving accuracy and loss‑prevention processes for high‑value items and serialized assets. Process returns, defects, RTVs, write‑offs and damage reporting on a scheduled basis. Plan and manage outbound logistics, including freight coordination, delivery staging, demos, swaps, loaners and lease returns. Allocate staffing and resources to meet daily operational needs and deadlines for equipment and parts movement. Serve as a key partner to sales, procurement, service management and scheduling teams to ensure equipment and parts availability aligns with customer and operational needs. Support same‑day or urgent parts fulfillment to aid the service organization. Maintain accurate reporting, including inventory metrics, cycle count summaries, receiving discrepancies, month‑end reconciliation, and operational KPIs. Lead warehouse safety initiatives, including audits, training, ergonomics planning and compliance with OSHA and company safety standards. Monitor and report performance metrics, ensuring strong accuracy, on‑time fulfillment, efficiency and safety performance. Knowledge, Skills, and Qualifications Minimum 5 years of warehouse, logistics, or distribution management experience. Strong understanding of warehouse operations, inventory best practices, serialized inventory management and standard warehousing SOPs. Experience with e‑automate (receiving, transfers, serialized records, bin management, cycle counts) strongly preferred. Proficiency with documentation and validation systems such as DocRecords or similar platforms. Strong leadership skills with the ability to coach, mentor and hold teams accountable. Analytical mindset with proven ability to investigate inventory variances and resolve operational discrepancies. Proficiency with MS Office, ERP platforms, barcode scanning systems and common shipping tools (UPS/FedEx/freight portals). Strong organizational skills with the ability to prioritize and manage multiple operational demands. Ability to lift up to 50 lbs. and safely maneuver equipment using pallet jacks, lifts and other material‑handling tools. High school diploma or equivalent required; associate or bachelor’s degree in Supply Chain, Logistics, Business or Operations preferred. Forklift certification required. Preferred certifications include APICS CPIM, CLTD, CSCP and/or OSHA 10/30 or OSHA Warehousing & Storage certifications. Prior experience in a copier dealership environment (Ricoh, Konica Minolta, Canon, Kyocera, Toshiba, Sharp, etc.) is a strong plus. Work‑Life Balance Visual Edge IT promotes a healthy work‑life balance for employees by offering competitive pay, PTO and ten paid holidays per year. We continuously seek new ways to support our employees’ unique needs. Career Path We encourage growth from within Visual Edge IT. We hire/promote internally and provide opportunities to develop talent through training programs. Insurance Benefits Multiple plans available to fit individual needs, including medical, HSA, dental, vision, short‑term and long‑term disability, voluntary life insurance, an employee assistance program and wellness programs. All employees receive a $50 k life insurance policy at no cost. 401(k) Visual Edge offers a 401(k) program with an employer match: 100 % match of an employee’s contribution up to the first 3 % and an additional 50 % match on the next 2 %. Equal Opportunity Employer Visual Edge IT is an Equal Opportunity Employer. Discrimination and harassment of any kind based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, genetic information, marital status, age, status as a protected veteran, status as an individual with a disability, or any other applicable legally protected characteristics are prohibited. 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