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Onsite Technical Services Technician

2 months ago

King Of Prussia, United States The Timken Company Full time


Your Career Begins at Timken
If you're ready for a challenging career that provides you with the ability to advance personally and professionally, look to Timken. Our associates make the world more productive by improving the efficiency and reliability of the machinery that keeps industry in motion.Timken Power Systems, Philadelphia Gear Brand is seeking an Onsite Technical Services Technician responsible for serving customers by providing technical support in the on-site repair and/or component replacement of Philadelphia Gear and/or Brand X equipment including Marine Reduction Gears with the various prime movers, i.e., motors, engines and driven equipment such as pumps, compressors, generators and fan impellers. Also serves to troubleshoot equipment problems, and occasionally trains customer personnel. The Onsite Technical Services Technician serves as needed in a project supervisory role for larger OTS projects where the job scope includes millwright services, lifting equipment, alignment services, etc. The OTS Technician's role is strictly one of technical advice/support and project supervision and does not include hands-on "wrench turning." Responsibilities Include:
  • Locates causes of equipment malfunctions by visually inspecting and listening to equipment, or by using various diagnostic equipment as required.
  • Determines scope of repair and/or replacement parts by supervising the disassembling of equipment and evaluating questionable components.
  • Oversees the repair of equipment to design spec and ensures proper operation once completed.
  • Prepares service reports for each job on a timely basis and submits time sheets, expense reports, and corrective action forms, etc., within proscribed timeframes.
  • Travels extensively to US-based locations, as well as to foreign countries to support PG's int'l efforts, and works extensively on marine vessels to support critical equipment on US Navy and US Coast Guard ships.
  • Additionally, at designated times during broader OTS projects, the technician will take a supervisory role with subcontractors PG uses to execute longer term projects.
  • Completes at least 40-hours of training each year through PG/Timken University and/or other company sanctioned training vehicles.
  • Must be able to obtain/maintain several safety certifications such as BOSIET, OSHA-10, OSHA MARITIME , DBIDS, TWIC, etc. Key attributes needed include: the ability to multi-task, set goals and priorities, manage projects with a high degree of accuracy and organization, meet deadlines, and interact with all levels of customers and internal support teams. Computer skills (proficient in Microsoft Office software) and strong written and verbal communication skills are also required. Applicant must be able to walk, stand, climb, lift up to 25 pounds, crouch, crawl, work on elevated platforms, catwalks, offshore rigs, etc., see and hear. Candidates must possess, maintain and grow a technical expertise/ability to remain at top tier of all technical service providers for both Industrial as well as Marine service applications. Must have a high school degree.This position also may require extended daily working hours to support customer needs, including multi-week engagements both in and outside of the US.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status.