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Field Service Technician – Drives

4 months ago

PA LA MS AL, United States Core Group Resources Careers Full time

Core Group Resources is America's leading recruitment company. Founded by a service academy graduate who has offshore experience, Core Group Resources' expertise is unmatched in the marine offshore market, finance, IT, renewables, & non-profit for executive search, staffing, and expertise identification.*Lead Field Service Engineer – Drives*

*Lead Field Service Engineer Description*

The Lead Field Service Engineer,  under general guidance and minimal supervision, performs a wide range of engineering tasks and ensures proper installation, service and commissioning of MV/LV  and services. As Lead Field Service Engineer you will provide technical support for installation and commissioning of projects and provides maintenance, breakdown emergency support and remote troubleshooting.



* Troubleshoot at site locations to diagnose problems, determine appropriate resolution, and implement corrective actions

* Develop requisite documentation to execute work (commissioning procedures, maintenance procedures daily logs etc.)

* Perform installation and commissioning activities at customer site locations

* Execute on site project management and technical leader duties to resolve customer issues and provide customer satisfaction

* Perform a wide range of engineering tasks to ensure the technical integrity and proper installation and commissioning of drive systems

* Develop presentations and provide training and instruction to customers on drive operations

* Coordinate additional opportunities to serve the customer with the customer service team, parts, repair services, sales, and product engineering teams

* Advise the customer of recommended upgrades, parts, and service opportunities to improve customer productivity and sell company parts and services

* Coordinate maintenance activities for the customer and planning for inspections

* Support engineering teams working on customer CMU’s projects

* Provide support the bidding process for the customer CMU’s projects

* Promote sales of maintenance services

* Provide on call support in response to customer calls for service

* Complete timely service reports and other administrative requirements


*Lead Field Service Engineer Qualifications*



* Bachelor's Degree in Electrical Engineering or related discipline (or Associate degree in Electrical Engineering or related discipline with at least 5 additional years of related industry experience)

* 3 years of experience with Drive systems (VFD)

* 2 years practicable working knowledge of at least one Power Conversion drive system 

* 2 years practicable working knowledge of at least one Power Conversion drive / system controller 

* 5 years of field service and/or commissioning experience

* Able to execute increasingly complicated assignments, which require considerable engineering skill and creative ability and independent judgment

* Possess detailed knowledge, competence and expertise with installation and commissioning tasks and services