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Desktop Support Team Lead
3 months ago
Title: Desktop Support Lead
Location: Omaha Nebraska (onsite)
Client- HCL America
Providing technical expertise and end-user support in the areas of Mac OS, Microsoft Windows platform (Windows 10), Microsoft Office 365, off-the-shelf applications, Remote Connectivity Platform, network/local HP & Canon printers via desk side, phone support or remote support.
Providing desktop/laptop break/fix/maintenance support.
Must haves:
- Image a Machine (laptop / Desktop)
- Knowledge of SCCM
- DNS and DHCP
- Group Policy
- VIP Support/Executive support (Must have )
Experience in configuring the new laptop/Desktop