General Manager

2 months ago

Eden Prairie, United States Kaskaid Hospitality Full time
Duties and Responsibilities: Primary duties and responsibilities include, but are not limited to, the following:
  • Oversee and manage all areas of the restaurant and make final decisions on matters of importance to guest service.
  • Assess staffing requirements and recruit staff when needed
  • Facilitate changes and policies to ensure management staff is following company procedures, and that the information is cascaded down to the entire staff
  • Adhere to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility and labor costs.
  • Responsible for ensuring that all financial (invoices, reporting) and personnel/payroll related administrative duties are completed accurately, on time and in accordance with company policies and procedures.
  • Manage staff performance in accordance with established standards and procedures
  • Enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas. Ensure compliance with operational standards, company policies, federal/state/local laws, and ordinances.
  • Maintain professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards.
  • Estimate food and beverage costs. Work with Home office staff for efficient provisioning and purchasing of supplies. Supervise portion control and quantities of preparation to minimize waste.
  • Ensure positive guest service in all areas. Respond to complaints, taking any and all appropriate actions to turn dissatisfied guests into return guests.
Skills and Qualifications:
  • 6 years of experience, supervisory experience; including alcoholic beverage service.
  • Completed Alcohol Service Training Course
  • Previous experience managing cost controls is plus
  • Experience managing POS systems and daily cash controls.
  • Operational knowledge of the cash register, cash handling procedures and reconciliation of multiple cash banks and reports.
  • Strong Marketing and Sales background
  • Excellent guest service.
  • Excellent organization skills.
  • Excellent communication skills both written and verbal.
  • Manages time effectively and prioritizes tasks to meet deadlines.
  • Ability to delegate tasks effectively.
  • Ability to work independently as well as in a team.
  • Demonstrates good judgment and decision making skills.
  • Ability to multitask as well as stay on task and concentrate with constant interruptions.
  • Conformity to the highest standards of personal integrity and ethical behavior.
  • Excellent knowledge of Microsoft Office: Word, Excel and PowerPoint.
  • Knowledge of Aloha, Compeat, Tripleseat and Hotschedules.
  • ServSafe or Department of Health certification a plus.


Position Type/Expected Hours of Work:

This is a salary paid position, and this position is exempt from overtime pay. Days and hours of work vary according to business hours and job requirements. Business operates seven (7) days a week; and hours start as early as 8 AM and can go as late as 2 AM depending on the work required. Our expectation is for a 50 hour work week of varying shifts.

Work Culture:

Our GMs must embody the Spirit of Hospitality and operate with the intent of ensuring Every Guest Leaves Happy Our Managers and Chefs operate closely together to ensure we are always serving the highest quality food and beverage. Continued coaching and developing of all our staff in executing our service and guest satisfaction standards is a must. Our GMs are leaders in living our Mission, Vision and Values.

The General Manager provides leadership and assistance to the entire staff to ensure that all team members are guest-focused and team-focused. The General Manager will exercise knowledge of restaurant operations, manage staff resources, provide counsel, develop and coach team members and help to build sales and profits while maintaining operating standards.

Join the CRAVE Family

Our staff is our family, and our family is passionate about creating memories for our guests. It's our number one goal to make sure that every single guest has a memorable dining experience, and our CRAVE family is here to make that happen. We anticipate our guests needs, recommend exciting new dishes, introduce them to new flavors, and work extremely hard to make sure that our guests dining experience at CRAVE becomes a fantastic memory of time spent with friends and family.
Our Mission

Do WHATEVER it takes to make EVERY guest happy
Our Vision

To be the leading purveyor of the spirit of hospitality
Our Values

  • General Manager

    2 months ago

    Eden Prairie, United States Kaskaid Hospitality Full time

    Duties and Responsibilities: Primary duties and responsibilities include, but are not limited to, the following: Oversee and manage all areas of the restaurant and make final decisions on matters of importance to guest service. Assess staffing requirements and recruit staff when needed Facilitate changes and policies to ensure management staff is following...

  • Assistant General Manager

    4 weeks ago

    Eden Prairie, United States Wildfire LLC Full time

    Brand : Brand Logo: About US: Wildfire - reminiscent of a 1940's supper club - features classics like the signature crusted steak, salads and oven roasted seafood as well as martini flights, an extensive wine list and hand-crafted cocktails. Overview: Wildfire Eden Prairie is Hiring Now an ASSISTANT GENERAL MANAGER / AGM! Lettuce Entertain You is looking...

  • Assistant General Manager

    2 months ago

    Eden Prairie, United States Wildfire LLC Full time

    Brand : Brand Logo: About US: Wildfire - reminiscent of a 1940's supper club - features classics like the signature crusted steak, salads and oven roasted seafood as well as martini flights, an extensive wine list and hand-crafted cocktails. Overview: Wildfire Eden Prairie is Hiring Now an ASSISTANT GENERAL MANAGER / AGM! Lettuce Entertain You is looking...

  • Assistant General Manager

    2 months ago

    Eden Prairie, United States Wildfire LLC Full time

    Brand : Brand Logo: About US: Wildfire - reminiscent of a 1940's supper club - features classics like the signature crusted steak, salads and oven roasted seafood as well as martini flights, an extensive wine list and hand-crafted cocktails. Overview: Wildfire Eden Prairie is Hiring Now an ASSISTANT GENERAL MANAGER / AGM! Lettuce Entertain You is looking...

  • Assistant General Manager

    1 week ago

    Eden Prairie, United States Patrice & Associates - At Your Service Recruiting Full time

    Job DescriptionJob DescriptionReady to start the new year with a BANG and a NEW JOB??? If so the time to start the process is TODAY!! Full service, scratch kitchen with multiple locations, great benefits and fun atmosphere.  Our casual atmosphere, combined with quality food and exceptional service, has made us a favorite in the community for years whether...

  • General Counsel

    3 weeks ago

    Eden Prairie, United States UnitedHealth Group Full time

    At UnitedHealthcare, we‘re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start...

  • General Counsel

    4 weeks ago

    Eden Prairie, United States UnitedHealth Group Full time

    UnitedHealth Group is a health care and well-being company that’s dedicated to improving the health outcomes of millions around the world. We are comprised of two distinct and complementary businesses, UnitedHealthcare and Optum, working to build a better health system for all. Here, your contributions matter as they will help transform health care for...

  • Claims Adjuster

    1 week ago

    Eden Prairie, Minnesota, United States Sedgwick Full time

    We're seeking a Claims Adjuster - General Liability Specialist to join our team at Sedgwick. This role involves analyzing and processing complex claims, ensuring timely resolutions, and providing exceptional customer service.Key ResponsibilitiesAnalyze and process claims through well-developed action plans to ensure timely resolution.Negotiate settlements...

  • Staffing Manager

    4 weeks ago

    Eden Prairie, United States Randstad USA Careers Full time

    Randstad is the #1 HR Services Provider in the world, and we are hiring a Remote Staffing Manager to join our Randstad Strategic Accounts division. Our Staffing Managers are full desk recruiters that sell our temporary staffing services to clients. In addition, they are responsible for sourcing, screening, interviewing, and submitting to clients. Each day...

  • Staffing Manager

    4 weeks ago

    Eden Prairie, United States Randstad USA Careers Full time

    Randstad is the #1 HR Services Provider in the world, and we are hiring a Remote Staffing Manager to join our Randstad Strategic Accounts division. Our Staffing Managers are full desk recruiters that sell our temporary staffing services to clients. In addition, they are responsible for sourcing, screening, interviewing, and submitting to clients. Each day...

  • Fleet Manager

    6 days ago

    EDEN PRAIRIE, United States E. A. Sween Company Full time

      Fleet Manager   Who We Are Since 1955, we have been on a mission To Passionately Feed Millions Daily with High Quality Food People Enjoy!  We are a third-generation family-owned and professionally managed organization with a commitment to strategic growth. We continue to be successful because of talented people, just like you, who choose to join our...

  • Fleet Manager

    20 hours ago

    Eden Prairie, United States E. A. Sween Company Full time

     Fleet Manager Who We Are Since 1955, we have been on a mission To Passionately Feed Millions Daily with High Quality Food People Enjoy!  We are a third-generation family-owned and professionally managed organization with a commitment to strategic growth. We continue to be successful because of talented people, just like you, who choose to join our family...

  • Fleet Manager

    5 days ago

    Eden Prairie, United States E. A. Sween Company Full time

     Fleet Manager Who We Are Since 1955, we have been on a mission To Passionately Feed Millions Daily with High Quality Food People Enjoy!  We are a third-generation family-owned and professionally managed organization with a commitment to strategic growth. We continue to be successful because of talented people, just like you, who choose to join our family...

  • Sales Manager

    6 months ago

    Eden Prairie, United States Retail Space Solutions LLC Full time

    Retail Space Solutions LLC Come join a team where People make the difference!As a part of Marmon Holdings, Inc., a highly decentralized organization, we rely heavily on people with the aptitude, attitude, and entrepreneurial spirit to drive our success, and we're committed to attracting and retaining top talent. Position Summary: The Grocery Sales Manager...

  • Field Account Manager

    1 month ago

    Eden Prairie, United States Legrand AV, Inc Full time

    Thank you for your interest in becoming part of the team at Legrand! Job Description GENERAL PURPOSE The Field Account Manager's key responsibilities are to manage relationships at Tier three, and Tier four branch level integrators. They should actively pursue new accounts, generate new business, effectively manage current accounts, which include fostering...

  • Field Account Manager

    1 month ago

    Eden Prairie, United States Legrand AV, Inc Full time

    Thank you for your interest in becoming part of the team at Legrand! Job Description GENERAL PURPOSE The Field Account Manager's key responsibilities are to manage relationships at Tier three, and Tier four branch level integrators. They should actively pursue new accounts, generate new business, effectively manage current accounts, which include fostering...

  • Purchasing Manager

    1 month ago

    Eden Prairie, United States Lunds & Byerlys Full time

    Our Commitment to You: Lunds & Byerlys is committed to taking care of the employees who take care of our customers. We are committed to creating work environments centered around the values of hospitality, teamwork, and opportunity. Lunds & Byerlys is committed to providing equal opportunities to all interested and qualified candidates.A little bit about us,...

  • Client Manager

    6 months ago

    Eden Prairie, United States Christensen Group Insurance Full time

    Full-time position in Eden Prairie, MN Who Is Christensen Group? Founded in 1952 and 100% employee-owned, Christensen Group is the largest locally owned, independent insurance and employee benefits agency in Minnesota. At Christensen Group, we treat our employees like people. We care about our clients, we care about the carrier partners and we care about...

  • Cloud Services Account Manager

    5 days ago

    Eden Prairie, Minnesota, United States US Signal Full time

    Cloud Services Account ManagerUS Signal is seeking a highly motivated and experienced Cloud Services Account Manager to join our team. As a key member of our sales team, you will be responsible for managing the assigned territory for all US Signal business market segments.Key Responsibilities:Own end-to-end sales-related activities for the assigned region,...

  • General Manager

    5 months ago

    Grand Prairie, United States UNIS Full time

    General Manager: The General Manager is responsible for the operation and financial performance by providing strategic direction and leadership for all warehouse activities associated with shipping, receiving, warehousing, and inventory management. You will set objectives, goals, strategies and measures, will plan for continuous improvement and create new...