Field Service Technician

Field Service Technician - Weekends - Minneapolis, MNDepartment: Service - Field ServiceEmployment Type: 永久 - 全职Location: United States/RemoteCompensation: $20.00 - $27.00 / 小时DescriptionGLORY OFFERS:401k plan with company nonelective contribution and employer matchPaid Parental Leave, Comprehensive Benefit Package including tuition and adoption assistance, Bonus Opportunities, & Career AdvancementPAY RANGE:$20-27 an hourActual pay will be adjusted based on job-related factors permitted by law, such as experience and training; education; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility.WORK SCHEDULE:Days: Thursday - SundayTimes: 9AM-8PMMain ResponsibilitiesEnsure overall customer satisfactionDiagnose system problems and make repairsKeep customer apprised of progress during maintenance or a down system situationComplete machine installations, Engineering Change Notices that affect system upgrades, and Hardware /Software upgrades that may require technical assistanceAny other job responsibilities as assigned within scope of position. The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified.Adhere to safety guidelines and policies, complete required Environmental Health & Safety training, timely reporting of any job site accidents (for an injury or property damage).Skills, Knowledge & ExpertiseREQUIRED EDUCATION AND QUALIFICATIONSEducation Level: Currently enrolled in or completed professional studies in electro-mechanics, electrical engineering, or equivalent work experienceCertificates in related fields, i.e. mechanics, electronics, automation, data processing preferredQualifications: Excellent customer service and communication skill; Working knowledge of personal computers especially Microsoft Office, navigation across network sites and email communication; Logical trouble shooting skills and capability to isolate problems at PCB or component level; Ability to effectively work with electric schematics, logic diagrams, mechanical drawings; AC/DC power distribution, and digital/analog circuitry; Experience repairing high-speed paper handling machines such as check sorters, mail sorters, currency sorters; ATM’s or copier machines experience is preferred; 3-5 years of technical field service repair experience preferred, i.e. aviation, medical equipment, vending machine repair, and/or military repair experience; Hold a Valid Driver’s License; While some computer knowledge is required, this position is focused electro-mechanical repair. The ideal candidate may possess some PC knowledge. However, this position is not intended for IT or help desk professionals.REQUIRED SKILLS AND COMPETENCIESA company van is provided, and you will drive from your home daily to our customer sites. Therefore, it is critical that you live within a reasonable commute from the assigned territoryMust be able to lift up to 50 pounds without assistanceMust be able to sit and/or stand for long periods of time, as well as be able to frequently kneel, bend, squat, sit and twistMust be able to work at all our customer sites as needed including financial institutions, casinos (gaming licensing may be required after the time of hire), truck stops, recreational parks, retail stores etc.Ability to work weekends and/or holidays on a rotational basis to accommodate business needsMust be available for an on-call rotation, typically once every 3 to 5 weeks including evenings and weekends, 24/7 might be necessary on rare occasionsMust be able to drive to customer sites during working hoursOccasional travel outside your assigned territory including air and overnight travel may be necessaryAbility to accommodate limited accessibility at a job siteAbility to work autonomously with minimal supervisionPay Range and BenefitsGlory is proud to share that our benefit package ranks in the top 25% across the countryBenefits:401(k) Retirement Plan with Fidelity – 2.5% Base contribution paid toward your retirement by Glory even if you do not participate. Plus, Glory matches 3% up to 6% of your contributionHealth insurance – 3 medical plans to choose from. High, Medium and Low deductible through Blue Cross Blue ShieldMDLive – 24/7 Virtual Doctor plus a Nurse LineDental insuranceVision insuranceFSA / Dependent CareVoluntary Life InsuranceBasic Life insurance and AD&D – Company paidShort Term Disability / Long Term Disability / Employee Assistance Program – Company paidPaid Vacation – start with a prorated amount of hours your first year depending on start date. 80 vacation hours earning your first full year and vacation hours increase based on years of servicePaid Sick days based on City/State requirementsPaid Holidays – 9 to 11 days based on start dateProfessional development assistanceEducation assistanceAdoption AssistanceLegal and ID Theft plansAnnual Bonus opportunityOpportunities for internal promotions/career advancementCompany Vehicle/Insurance – this benefit only applies to certain positionsAn Equal Opportunity / Affirmative Action Employer / An E-Verify EmployerIt is the policy of GLORY Global Solutions, Inc. to provide equal opportunity for all qualified persons and not to discriminate against any applicant for employment because of race, color, religion, national origin, sex, age, disability, protected veteran status, or any other status protected by federal, state or local law governing the GLORY Global Solutions, Inc. location to which this application is submitted. GLORY endeavors to be accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at (800) 227-2646.Physical Demands And Work EnvironmentThe employee must regularly lift and /or move up to 50 pounds without assistance. Specific vision abilities required by this job include close vision, depth perception, and ability to adjust focus. While performing the duties of this Job, the employee is regularly required to sit; use hands and finger, handle, or feel; reach with hands and arms, and talk or hear. The employee is required to stand; walk and stoop, kneel, squat, sit, and twist. The ability to read, complete simple math calculations, and withstand moderate amounts of stress are important in achieving job objectives. #J-18808-Ljbffr