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Busser/Runner - Sports & Social Dolphin Mall

2 months ago

Miami, United States Sports & Social Full time

Sports & Social is a one-of-a-kind sports bar and social lounge located in downtown Miami. The location will have plenty of TV screens for fans to watch games, outfitted with state-of-the-art AV technology, the space will boast an impressive LED display showing multiple games and sporting events at once. Sports & Social will offer guests an elevated dining and beverage experience including made-from-scratch menu items and curated cocktails, live music and special events several days a week, as well as a wide variety of interactive social games for everyone to enjoy.

Busser/Runner Responsibilities include, but are not limited to:

  • Provide an energetic, outgoing, fun personality while maintaining professionalism.
  • Perform varied duties to ensure all aspects of the proper steps of service.
  • Offer polite, professional, and courteous customer service.
  • Support serving staff, assisting them in ensuring that all customer needs are met in an expedient, courteous, and professional manner.
  • Maintain service stations in a clean and orderly manner throughout shift.
  • Clear and clean tables in a timely manner.
  • Reset tables according to specifications of location.
  • Perform more than one task at a time.
  • Offer polite, professional, and courteous customer service.
  • Communicate effectively with co-workers.
  • Communicate with guest clearly, patiently, courteously and with good humor.
  • Complete all side work as assigned.
  • Maintain a clean and orderly work area to ensure safety.
  • Clear all empty tables and set tables for new guests.
  • Restock service stations.
Busser/Runner Qualifications
  • Prior customer service and/or restaurant experience preferred.
  • Must speak fluent English, other languages preferred.
  • Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees and third parties that reflects highly on the venue, the brand and the Company.
  • Reading and writing abilities are utilized often to answer guest's questions regarding the menu.
  • Basic mathematical skills are used frequently.
  • May be required to work nights, weekends, and/or holidays.
The Busser/Runner position requires the ability to perform the following:
  • Strong ability to provide attention to detail.
  • Carrying or lifting items weighing up to 75 pounds.
  • Handling objects (including food and utensils), products, and bussing tubs/trays.
  • Standing, bending, stooping, and kneeling.
  • Must be able to move about the entire facility safely and efficiently.