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Receptionist
5 months ago
FLSA Status: Non-Exempt
Reports to: Operations Manager
Job Summary:
Performs receptionist and clerical duties that include high telephone call volume; opens, dates and separates mail; and greets and directs participants, visitors, and/or vendors to the appropriate departments. Ensures operation and organization of the reception area. Provides clerical support, as needed while demonstrating and reflecting a commitment to the mission and core values of LIFE Pittsburgh to assist the elderly in maintaining their dignity and independence in the community.
Essential Functions:
Greets participants, visitors, and/or vendors in a professional manner. Coordinates the flow of visitors (participants, family, vendors, etc.) by contacting the appropriate staff and providing direction.
Answers the telephone and directs callers, and handles routine inquiries.
Assists with clerical duties, by opening, date stamping and distributing mail; posting pertinent materials, issuing paychecks, assemble packets, filing, and other related duties.
Ensures that the reception area is kept neat and orderly, and manages the scheduling of the conference room.
Be aware and report unusual situations to the appropriate supervisor.
May perform additional essential and/or non-essential job functions as assigned by supervisor at any given time with or without notice.
Working Conditions:
Works within the LIFE Pittsburgh Adult Day Health Center.
Requirements:
Knowledge /Skills / Abilities
Excellent communication and interpersonal skills.
Ability to maintain composure in a high-volume, multi-focused work environment.
Ability to operate standard office machines and equipment such as multi-line telephone calculator, facsimile, and copier.
Ability to use and knowledge of multiple computer software applications.
Required Certification/License:
N/A
Education/Experience:
HS Diploma or equivalent
1-3 year experience in a fast paced, multi-tasking administrative role
The position description is intended to describe the essential functions of the position and the general duties and responsibilities associated with the position. It is not intended to be comprehensive in nature. In addition, jobs evolve overtime and; therefore, the description may not reflect the precise nature of the position at a given point in time. Staff may be asked to perform essential and non-essential functions at any time with or without notice.