Senior Manager/Associate Director, Learning and Development

About the Role
This is a hands-on enablement role focused on execution, not theory.
You will take unstructured inputs from across the business and turn them into usable programs, content, and training that drive adoption and performance. Inputs will not always be structured. You are expected to bring clarity, move quickly, and deliver outcomes.
This role sits within PubMatic University (Learning & Development) and supports enablement across global go-to-market teams. You will partner with Sales, PMM, HR, and cross-functional leaders to build and run enablement that scales across both sales effectiveness and leadership development.
A core focus of this role is enabling managers to act as force multipliers for learning. Managers should be equipped to identify gaps, access the right tools and resources, coach their teams effectively, and drive adoption of enablement programs that impact both revenue performance and professional development.
This role requires a balance of stakeholder leadership and hands-on execution. You are expected to personally build and deliver enablement assets and programs, not just oversee them.
What You’ll DoOwn and execute enablement programsPersonally create and deliver enablement content (training modules, decks, playbooks), not just manage or delegate program workTake ownership of key programs such as Pitch Practice, onboarding, and manager enablement initiativesManage timelines, deliverables, and iteration cyclesRun programs end-to-end, including personally building core content and materials required for deliveryTranslate inputs into usable enablementPartner with Sales, PMM, HR, and business leaders to gather inputsConvert inputs into:Training modules (Seismic, Synthesia)Sales content (playbooks, decks, guides)Manager enablement materials and facilitator guidesMove work forward even when inputs are incompleteChallenge unclear or low-quality inputs and shape them into usable outputsBuild and deliver sales & manager enablement programsDevelop product and sales training in partnership with PMMDesign programs that equip managers to identify performance gaps and coach their teams using available tools, resources, and dataBuild manager-focused assets such as coaching guides, reinforcement plans, and team-based learning activitiesEnable managers to drive adoption of enablement programs within their teams, not rely on centralized training aloneDesign and deliver leadership development programs for managers using frameworks such as:SBI (Situation–Behavior–Impact)ACE (Action–Coaching–Effect)Or similar coaching and feedback modelsContribute to programs such as the Hunter frameworkReuse and adapt existing content instead of starting from scratchStandardize and scale programsDesign programs that can be replicated across regions and teamsBuild repeatable playbooks, templates, and frameworks to reduce one-off workConvert live training into scalable formats (on-demand, LMS, AI-driven content)Partner with global stakeholders to adapt and scale programs for regional needs, including building from scratch when neededPartner across the businessWork with multiple parts of the organization including but not limited to, Sales & Support, PMM, and HRParticipate in stakeholder conversations early on, with opportunity to lead over timeAlign outputs to business needs and prioritiesWhat Success Looks Like (First 90 Days)Execution:Own and run at least one program end-to-end with defined deliverablesPersonally build and deliver at least one core enablement asset (training, playbook, or module) used by the businessDeliver 1–2 training modules (LMS or Synthesia)Improve Pitch Practice structure and begin building a content repositoryCreate onboarding standardization assets (RACI, playbooks)Contribute content to the Hunter sales programManager EnablementLaunch and operationalize at least one manager enablement initiative that equips frontline managers to coach their teams, reinforce key behaviors, and drive adoption of enablement programs.
ScalingConvert at least one live or manual program into a repeatable formatCreate reusable templates or playbooks to reduce one-off workSupport rollout of at least one program across multiple regions or functionsDrive measurable adoption or usage of at least one enablement programWho You Are:7+ years of experience in sales enablement, learning & development, or related rolesDemonstrated track record of personally building enablement content and training, not just leading or overseeing programsExperience supporting sales teams and enabling frontline managers to coach and develop their teamsFamiliarity with coaching and feedback frameworks (SBI, ACE, or similar)Comfortable working with ambiguous inputs and limited directionStrong bias toward execution and speed over perfectionWilling to take ownership outside of defined scope and solve problems without being askedAble to operate with senior stakeholders while remaining hands-onOpen to using and applying AI tools in day-