e-COMMERCE/DEPARTMENT LEAD

Join to apply for the e-COMMERCE/DEPARTMENT LEAD role at Kroger 2 days ago Be among the first 25 applicants Job Description Assist the Store e‑Commerce manager in managing the day‑to‑day operation of the store’s e‑Commerce department. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety. Responsibilities Meet/exceed customer expectations for ease of shopping, variety, freshness and cleanliness Ensure team members are adhering to local, state and federal laws, food safety procedures and company guidelines are followed Perform responsibilities required of selectors and customer attendants as needed per company guidelines Train all functions and duties of the selector and customer attendant roles Act as the person in charge of the e‑Commerce department when the Store e‑Commerce manager is unavailable Assist with scheduling to meet operational and associates’ needs Maintain the intake of customer orders and distribute and assign work to selectors and customer attendants Print and distribute order labels, including orders for perishable departments Troubleshoot e‑Commerce equipment and devices Maintain level of supplies needed to perform necessary duties Maintain organization and cleanliness of staging areas and equipment Report pricing, scanning, item location discrepancies and invalid temperature types to the store e‑Commerce manager Perform required opening and closing procedures Learn and implement process improvements as directed by division or enterprise e‑Commerce team Provide feedback on team members daily performance and annual performance reviews Ability to work cooperatively in high paced and sometimes stressful environment Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner Ability to act with honesty and integrity regarding customer and business information Ability to follow directions and seek assistance when necessary to resolve customer and business issues Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults Must be able to perform the essential job functions of this position with or without reasonable accommodation Qualifications MINIMUM Proven supervisory experience Ability to read shelf tags Basic knowledge of computers Excellent oral/written communication skills Basic math skills (i.e., counting, addition, and subtraction) Self‑directed, ability to execute projects with minimal supervision DESIRED Any experience in a production‑oriented environment or warehouse environment, stocking shelves, or cashier experience About Us Based in Washington, Qualify Food Centers (QFC) merged with The Kroger Company in 1998. Today, we’re proudly serving QFC customers in 59 stores throughout the Washington and Oregon. As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities and each other, with food at the heart of it all. Here, people matter. That’s why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you’re caring, purpose‑driven and hungry to learn, your potential is unlimited. Whether you’re seeking a part‑time position or a new career path, we’ve got a fresh opportunity for you. Apply today to become part of our QFC family What You’ll Receive From Us A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans. Flexible scheduling in full- and part‑time roles with paid time off, including holiday and sick pay based on eligibility and length of service. Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco. Valuable associate discounts on purchases, including food, travel, technology and so much more. Up to $21,000 in tuition reimbursement over your career, through our industry‑leading Continuing Education program. Vast potential for growth, through an abundance of industry‑leading training programs and diverse career pathways. About The Team The final rate of pay is determined at store level based on prior equivalent work experience. To support and reward our hardworking and friendly associates, we offer much more than just a paycheck. We strive to feed your future by offering the ingredients you need to create your own recipe for success at work and in life. Our associates receive a full plate of benefits that promote their physical, emotional and financial well‑being, including access to competitive health care and retirement benefits, paid time off, mental health resources, associate discounts and opportunities to learn, grow and advance. Our associates also get to help us make a difference in our communities through our Zero Hunger | Zero Waste and Framework for Action: Diversity, Equity and Inclusion plans. Visit the thekrogerco.com to learn more about our work in the communities we serve and how our associates help us be a good neighbor. Seniority level Mid‑Senior level Employment type Part‑time Job function Sales and Business Development Industries Retail Referrals increase your chances of interviewing at Kroger by 2x Get notified about new Commerce Specialist jobs in Seattle, WA. #J-18808-Ljbffr