E-Commerce Sales Manager

Supervision

Reports to: Director, Consumer Channel

Come grow with us

Working at ViewSonic is a unique opportunity to do rewarding, meaningful, high-visibility work for a global leader in visual technology. At ViewSonic, we are celebrating over 3 decades of excellence, carrying on the same entrepreneurial spirit and innovation we've had since 1987. Our brand and products are well-known throughout the industry. As a result, we are growing quickly and are looking for energetic, motivated team members to expand our nest.

Your Role and Impact

The E-Commerce Sales Manager will lead and grow ViewSonic's Amazon US (1P/3P) and Canada business and other marketplace accounts, driving strategy, execution, and profitability. This role will develop and implement channel strategies, optimize digital performance, and collaborate cross-functionally to deliver strong financial results. As the company's center of excellence for E-Commerce and omni-channel expertise, the Manager will play a key role in shaping best practices and innovation. The ideal candidate will be located within driving or short flight distance of the assigned territory.

Day to Day Responsibilities

• Manage Amazon operations, including inventory planning, catalog oversight, account health, and customer experience, while optimizing stock levels, returns, and defect ratios for efficiency and satisfaction.
• Own Amazon P&L, driving forecasting, budgeting, and profitability analysis while partnering with corporate to reduce costs and improve operational efficiency.
• Own the promotional calendar for key events (e.g., Prime Day, PBDD, T5, DOTDs, and coupons), aligning internal teams on investment strategy, timing, and execution to maximize visibility and ROI.
• Track and analyze KPIs (e.g., POS, conversion, OOS, chargebacks, NetPPM, and SOROOS) to guide decisions and safeguard profitability, while delivering actionable insights, risk assessments, and opportunities to senior leadership.
• Work in tandem with Digital Marketing to optimize channel ad spends, SEO, content, and overall customer experience, resulting in market share growth.
• Drive integration between Vendor Central and internal systems to streamline SOPs and reduce manual workload.
• Collaborate with finance, E-Commerce Marketing, Credit, and IT to implement tools that support processes and deduction reconciliation ie: PQV Tickets, Andon Cords, and PCI's.
• Lead go-to-market strategies for new product launches and seasonal campaigns.
• Ensure brand consistency and compliance across all content and assets.
• Build strong relationships with senior leadership within each assigned account, leveraging those connections to drive initiatives and program adoption.
• Support the Director and senior leadership by reviewing and refining existing strategies and tactics, while maintaining strong communication across all organizational levels.
• Represent the company at trade shows, lead seminars, participate in sales events, conduct product training, and deliver executive-level presentations as needed.
• Continue to enhance skills and maintain high levels of product, industry, and competitive knowledge.

Your Profile

• Bachelor's degree in Marketing, Business Administration, E-commerce or a related field.
• Minimum of six (6) years of sales management experience within the Consumer Electronics industry, with a focus on managing E-commerce and digital marketing. Experience with electronic devices or computer hardware is preferred.
• Proven track record of managing Amazon (US/Canada) and Amazon Business, Newegg, Walmart, or other E-commerce platforms and DTC websites, growing revenue & profitability across both marketplaces and owned channels.
• Strong understanding of digital shelf fundamentals, retail media, and E-commerce KPIs.
• Highly driven, competitive, success-oriented and strong communicator who thrives in cross-functional environments and builds trust across internal and external teams.
• Energetic and assertive, with a clear commitment to product line strategy and positioning.
• Exceptional time management skills and attention to detail; ability to maintain accurate and comprehensive records.

What's in it for you:

• Medical, Dental and Vision insurance options
• 401k with company match
• Paid Time Off
• Company provided equipment

Work Environment & Requirements

• Travel
  :
  30%
  travel with some nationwide travels as well as in HQ (Brea, CA) twice per month
• Environment
  : As this is a field sales position, the environment is usually on the road visiting customers and prospects. Home office is the standard office environment.
• Physical Effort
  : Work requires frequent physical demands in terms of maintaining a continuous pace of business travels and maneuvering and setting up demo equipment.
• Hazards
  : Negligible, little or no exposure to hazards

At ViewSonic, our mission is to provide excellence in visual experience by combining products, solutions, and ecosystem developments. We celebrate and support diversity and are committed to creating a respectful and inclusive environment for all employee-partners. ViewSonic does not discriminate on any basis covered by appropriate law, and all employment is decided based on qualifications, merit, and business needs.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and requirements.